Service and attitude were GREAT! Came to our home; did exactly what needed to be done; cheerful…read moreand upbeat! Couldn't beat the pricing either. Will likely be calling upon them again -- soon. -Bill-

Had to wait few hours before they finally started to work on my car. Service requested was the oil…read morechange, whole down of my car was in oil. Doesn't worth it 50$

Amazing they were quick and honest people! They took care of all my repair needs and notified me of…read moreother potential problems! I appreciated the honesty and clarity. The value of their work is fantastic and great price!

From the owner: We not only offer our services, we offer reliability when you drive your vehicle. More than 20…read moreyears of experience support us.

A diamond in a ruff. Customer service!…read moreAnd simply service! Value !I would recommend them highly. And yes I would go back

We've had Tim do work on our vehicles several times over the past 20 years. He always did a good…read morejob. He is knowledgeable and honest.

BRING YOUR CAR TO MASON & SONS. ITS SO MUCH BETTER. TRY IT ONCE YOU'LL NEVER MISS JAPANESE AUTO…read moreREPAIR. If I could give them less I would. I had my car towed on Wednesday morning. Called Thursday afternoon almost closing. I was told my car was too complicated so they would "tackle it on Monday". That's fair. I waited until closing on Monday to call. The rep told me nothing was done. They weren't sure when they would analyze my car. I left a voicemail that night asking if I should tow my car to someone else? This was their response: "Hey Bill, this is Bill at Japanese auto I got your message. Please feel free to send whoever you want to tell your car away. Way too busy and this is not gonna be an easy fix so Please come get it take us somewhere else. Have a good day...." the voicemail they left me. Mason & sons were done in 3 days. They are too busy and don't care. Do not bring your car to this place. It's a joke with customer service. 8 DAYS THEY DIDNT LOOK AT MY Car. 8 DAYS NO COMMUNICATION FROM JAPANESE AUTO REPAIRS. I SPENT $580 ON UBER DURING THIS PERIOD THEY DIDNT EVEN LOOK AT MY CAR. Do not trust this place. My quoted voicemail should be enough. Mason and sons will provide much better service especially customer service. Honestly, I am disgusted by the way I was treated by Japanese auto repair. Believe the negative reviews they are more honest.

I bring my '88 Subaru wagon here. Bill and Jonnie (no idea how to spell her name) have charged me…read morefor a fraction of the labor they've put into troubleshooting and sourcing for my car. They're busy so I follow up with them frequently and don't wait for them to update me, but multiple events have demonstrated their impeccable integrity. It's clear that they're passionate about delivering great service.

Amazing service, I would recommend this place to anyone. They have a close relationship with our…read morecustomers, they are very kind of respectful, they got everything done in a timely manner, one of the best experiences I've ever had with car work done.

Great job! He was very prompt and efficient. Cxxxxxxxx cxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccxxxxread more

Before heading out of town last week I needed to take my truck in for an oil change. My intention…read morewas to just get my oil changed, but after the guys here at Grease Monkey went through my vehicle inspection, I ended up getting a few more things fixed while I was in. The staff were friendly, polite and informative. The shop itself is small, so you may want to call ahead and see if they are busy before riding over. Their waiting area is clean, with comfortable chairs, a well stocked coffee bar and a clean restroom, which is always a welcome feature at car shops. So while I did go from spending about $80 on a synthetic oil change to $225 for oil change, tire rotation, and some replacement filters, I'm glad they brought so much to my attention & helping me take better care of my truck. 10/10 will recommend and look forward to returning in the future.

I would never recommend this company. I had a plug put into my brand new tire and within 24 hours…read morethe entire tire was flat. I went to another shop the next day and got another plug put in. I've had no problems in the last two days with the new plug. I called to get a refund from grease monkey and they stated I was gonna have to bring the tire back to them. Why would bring a tire back to them to repair when they can't even put a plug in correctly? Obviously, this could've caused a bad accident. And this is not the way to do business.

Well, back again for routine service and check. This is definitely the alternative to taking it to…read morethe dealer. We're a Honda family (CRV's and Accords) and we won't take our cars anywhere else. Actually, the only time I do go back to the dealer is if it's warranty work. Other than that, it's First Class HALT! The value here is phenomenal. You definitely save money here vs the dealer or other places in Greenville. The service you request is what you receive and all repairs are approved by you before any work is done. They will recommend when some items need to be addressed but won't pressure you into doing anything.

I had a bad experience with First Class Halt Cherrydale. I spent $3.5k on an AC system repair and…read morethat didn't fix it. instead they wanted me to spend another 2.5k. yikes. makes one wonder if the first repairs were even needed. I understand that things happen but communicate the possibility that the fix might not work before you being the repair.

Update: After posting this review, I was contacted by Mariana from Pep Boys' social team, who took…read morethe time to listen and helped create a case regarding my brake issue. I was later contacted by Jeff and scheduled another appointment. I'm happy to say the issue was properly addressed, and my brakes are now functioning as they should. The repairs were also covered under my warranty. While my initial experience was frustrating, I appreciate Mariana and Jeff for following up and helping get this resolved.

They'll lie straight to your face. They told me they'd give me a mount&balance with an alignment…read moreover the phone, then when I arrived they told me they wouldn't mount my brand new tires because I didn't buy them from them but they'd give me an alignment. I went elsewhere to get a mount and balance, but when I went back they refused to give me an alignment because my trucks lifted even though they knew that before. Complete waste of time and gas I drove all the way out from boiling springs. Wouldn't trust them boys with anything on my truck.