Inflexible and more concerned about money than safety of you and your pet. Explained in depth her…read morerecent escalation in aggression. Gave her gabapentin before appointment just to get her in her carrier and she still aggressed to the point of drawing blood. Jeremy, the manager, refused to waive the late cancellation fee of $75 even with the obvious unavoidable and unforeseen circumstances. He would not reschedule her appt or keep the appt for my other cat unless the bill was paid. I requested their files to go to another vet. He has continued to email and text me the bill, including interest, and has threatened collections if not paid. Pathetic business practice and just lost over 5 pets in our family.

We have been loyal clients for over 15 years with MFPH with our 3 pets. This past year we have not…read morebeen able to schedule any urgent visits for our, now aged and ill pet. VERY FRUSTRATING. They prefer that you text them and then they just told me, numerous times to 'find another vet or urgent care for your pet. ' They will take the annual visit appointments, but when I have really needed them over the past year they tell me to go somewhere else? Perhaps they should stop overbooking new clients so they can service their loyal clients.

I just moved here from another state and saw the reviews for these vets. I'm so glad I decided to…read morebring my fur baby here. All the veterinarians are such wonderful, kind, empathetic people. Their vet techs and front office staff are equally sweet and caring. They truly care about your pet but are also very understanding of life's challenges and struggles and are willing to go the extra mile to make sure your pet has the best possible care. I wouldn't go anywhere else but here. Thank you all for being a great support for me and my dog. I truly appreciate you all.

Dr D and her staff have been my refuge, therapist, and vet for too many years to admit. Their care…read moreand compassion can not be matched except by their efficiency and expertise. They have walked my gracefully through many difficult moments and celebrated the joys along the way. Kudos for a caring and competent business--with a great new facility. Izzie

Warm Animal Hospital has an incredible level of care and love for your pet. Our Golden Retriever…read morepassed away two weeks ago due to kidney failure. We worked with Dr. Ellen Warm to keep our pet with us as long as possible. I would strongly recommend Warm Animal Hospital for a caring relationship for your pet

both of my dogs came in for annuals and they had us in and out in good time. they were very…read moreflexible with scheduling and took great care of my dogs. Staff was very nice and welcoming, and i loved how they had a welcome sign up front for all the dogs they were seeing that day. great service, great staff, and just an overall great vet! I will be recommending to everyone I know!

This place is clean and the front desk people were very nice. The Dr Kaptan was nice but a fast…read moretalker and I believe not fair or honest. Most places only charge between 100.00 to 700.00 for dog to be spaded. They charged 2000.00 and said the dog would not have lived if I didn't get it done now. I FELT I WAS EMOTIONALLY TAKEN ADVANTAGE OF. THE DOG WAS SICK BUT IT IS CALLED PRICE JABBING. BE VERY CAREFUL NOT TO GET TAKEN LIKE I WAS.

Over the course of a month I was unfortunate enough to have had to make three separate visits to…read morethe County Animal Hospital. Two of these visits were made, on the same day I called, for emergency visits. I so very much appreciate the flexible and late hours offered by the County Animal Hospital. For the first time in his life, Charlie was experiencing frightening urinary symptoms that completely caught me off guard. This made me a scared and panicky mess when I first arrived for my visit with Dr. Kaptan. His calm and decisive demeanor while examining Charlie instantly reassured me. At once, I knew I was in the right place. The doctor quickly ran blood work, took an x-ray, and performed a tricky ultrasound to recover a urine sample. I was very impressed that, in just a few short minutes, the results were available for all of these tests. Dr. Kaptan carefully explained Charlie's treatment plan, answered all of my questions, and explained every line of the bill. I was sent home not only with peace of mind, but also with everything I needed to care for Charlie, including special food and his pain medication. A week later, I once again had to bring Charlie for urinary symptoms and I also had to bring my other cat, Rosie, for respiratory distress. Dr. Kaptan took great care in determining the best course of action. He then promptly administered vital medications that I believe helped save both of my cat's lives, especially Rosie. I can never adequately express how thankful I am for his care. Rosie and Charlie are a big part of my family and I love them both dearly. Through my experiences, I observed just how compassionate Dr. Kaptan is with his patients, and I truly believe he cares about their outcomes. Along with his attentive and caring staff, I would highly recommend any concerned animal owner to the care of County Animal Hospital. I also sincerely appreciate that they have very reasonable prices and make an effort to limit unnecessary expenditures. Thank you for doing all you can to reduce the stress involved in my visit, especially your efforts to have short wait times before appointments. Finally, I just want to again express my gratitude to all of you for all of your time and effort in the care of my beloved cats.

So you see that there are only 5 star or 1 star reviews ... makes you think that if the staff was…read morerude, it was only in response to the rudeness the customer had. I have been going to this vet for a year and a half now and it is the best one I have been to, and never had any problems.

We board our dog here regularly. They are always accommodating, have a great online check-in, have…read moreseveral upgrade/added options to make boarding more comfortable. The staff is always extra friendly and kind to our dog. We have also started using LVH for our regular health check-ups and once during an emergency following a dog fight. They were quick and professional.

We took our 2 mini Bernedoodle's to Rita Kivircik, DVM at Kings Veterinary Hospital in September,…read more2025. We had received prior (multiple) notifications from Kings Vet Hospital that our 8 year old (older of the 2) dog was past due for his rabies vaccination. He was NOT past due for any vaccinations and we told her that when she entered the examination room - NO vaccines. We were only there for heart worm medication. Rita left the room, came back in, sat next to our dog on the floor. He jumped up and yelped. I yelled "what did you just do to him?" She walked over to the computer, looked at the screen and said "I just gave him the vaccination he was past due for". I asked her 'what vaccination?" She walked out without answering me. We both felt very disrespected. I asked the assistant to please get her so we could ask what she gave him. Rita refused to return to speak to us. I received an email from her later that day to say "if he has an allergic reaction to the vaccination to take him to the emergency vet". Rita Kivircik told the owner of Kings Veterinary Hospital the next day "she had it in her head our dog was past due. She felt she was helping the animal???" (We have his statement from the veterinary board as well). The inconsistencies surrounding Rita are throughout the document. We filed a complaint with the Ohio Veterinary Board. In response to our complaint, Rita wrote a 10 page typed report for a 20 minute appointment (for 2 dogs) stating my husband held the dog down and I fed him treats so she could vaccinate him. Why would we hold him down and 'treat him' if we didn't want any vaccinations???? The board ruled in her favor. Her assistant agreed with Rita's statement about what happened in the room that day. (to get an employee to agree with something so egregious is beyond comprehension). Professionals are supposed to be trusted. It has taken months to put into words the trauma we have been through. Both dogs had to be euthanized on February 17, 2026, only months after this incident. To be clear, the younger of the 2 dogs had bladder cancer, unrelated to this issue. It is up to the reader to decide why a healthy dog "in September 2025" (stated that in their records), then euthanized only 4 1/2 months later from cancer. Can we state she caused the cancer? No. But did the vaccination (whatever she gave him) cause overstimulation of his immune system because he was already fully vaccinated? Will we ever know? We are devastated beyond words. We lost them both on the same day. BEWARE!!!!! NO DOES NOT MEAN NO TO HER. Another employee was quoted as saying it was 'her word against ours".....you decide. The only reason we are posting this review is to help others be aware of what could happen if you decide she is the vet for you. We have deep regrets we went there. We paid the ultimate price.

Such a great vet. Loved it from the doors open to when we left. They got us right in and we were so…read moregrateful!

I have been fostering for a local rescue and this practice is one that the rescue uses so I have…read moregone to them a few times, even though it's not really close to my house. They are so friendly and helpful (they even call to check up on how everything is going) and appointments are convenient and easy to schedule. If they were a little closer to home, I would not hesitate to use them for my permanent vet clinic.

Took my bearded dragon in about 7 months ago for his first checkup because he was not doing well,…read morethey prescribed him some kind of meds I forgot what it was called. They also did some blood work for him. Roughly costed me $340. 7 months later no results or no calls from the vet. Terrible communication. I do not recommend this vet.

How did we go from here. On the June 3rd to here on the June 9th. Finally on road to recovery. This…read moreplace should be shut down. I am making a complaint to the Veterinarian board in Columbus! My vet bill was $321.00

Sarah Komnenovich is the absolute BEST! She listened she researched and she reassured. I would…read morerather pay to see her than ever go to a normal vet.

This was our first visit to this office. Best veterinarian my dog has had in 10 years. He was…read morethorough and sat down and discussed the treatment plan. The staff were exceptional. My dog is healthy and happy at age 12 thanks to his Optimal Wellness Plan and his records have followed him to each new location.

Have been going to banfield for a total of 6-7 years but I've been using this location for about 3…read moreyears and I've had all good experiences. The staff is amazing and very kind even in unsavory situations with my agressive spicy dog. All of the doctors are awesome and Have been so great with my special case dog who has a very rare specific disease. They took my dog in for a emergency tail amputation and saved him from excruciating pain

In response to Vivian.. I was a client in the lobby while the receptionist was, I presume on the…read morephone with you today.. she was incredibly patient with you. I could hear you yelling at her through the phone.. and she was unable to even get a word in. I see that in all of your reviews you never have anything nice to say about any business. Your review was unfair and unwarranted. The poor girl tried to work with you but you never gave her a chance.. seems like you're the one that wasn't listening.. The staff and the Dr are WONDERFUL. I would never trust my cats with anyone else.. I've been a client for over 15 years.

Staff is unbelievably rude. I explained why I was there and the tech didn't hear a word I said. I…read morehad to repeat myself and then answer questions to which I had already given the answers. Doc eventually looked at my cats ears and teeth but not before giving me the high school teacher feel lecture about every vaccine he wanted my cat to have and why I'd be a horrible cat mom to not over vaccinate my indoor cat. I was rushed out of the treatment room after the appointment before I could even get her into her carrier the tech was rushing to spray everything down to get ready for the next number in line. The medicine I was given was labeled TBD ear solution. I called the next morning to find out the name of it. I was told I was being rude for asking. Then they put the doctor on the phone who was rude, condescending and wouldn't give me the name of the med. I finally said I just want to know the name of the antibiotic. I finally got that plus another lecture about how rude I am for asking. NEVER going back!