If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!

I want to share my experience with this company: I ordered…read moremany products to build and outdoor kitchen and received the shipment. But my contractor could not install it due to some unforeseen circumstances. When we opened the boxes months later we noticed that the refrigerator was missing. I did not expect anything from the company since it was my fault most probably that I did not check the shipment correctly or the refrigerator was stolen or something else. I still contacted with the company just to ask them if they could check if they sent the item. They checked and confirmed that it was sent. But surprisingly they sent me a replacement free of charge as a compliment. The customer service by BHARATI was very timely, effective, courteous and responsive. She called me and sent emails enough times about this ticket and for other purchases I placed later and a couple delivery problems. I don't know about the products' quality or durability as they are still not installed but I am very confident if I have further problems the company will stand by their products. Overall, great company, greater customer service and greatest representative.

I ordered cabinets for my garage and paid over $1100 to have them installed. The first install…read moredate, they cancelled the day before. I took a day off work for it. I was irritated but agreed to the following Saturday (today, 7/25/2026). An hour before the scheduled time for the install I received a text that they couldn't come today. My wife and kids are on a vacation that I didn't go on because I needed to be here. The man that scheduled the install is very unresponsive and gets back to you days later after you reach out to him. Do not do business with this company. You have been warned!

Great service right from the in house estimate - very informative - and when competitive quotes…read morecame in clearly also good value. The install was in time and the installers were friendly and good troubleshooters. Each time there was a challenge they figured it out and moved forward. Fireplace insert looks great.

From the owner: You've come to the right place for a Fireplace. We carry a variety of different brands & styles to…read moresuit your needs, including contemporary designs to traditional designs. Here you will find the industry leading hearth products. The Fireplace Company is the one stop shop you've been looking for! We specialize in full finishings & custom mantels to enhance your decor. Let us bring your design to life.

Great service and reasonable price. The staff are also very caring. Service on our fireplace was…read moredone fast and on time as promised

Horrible service I bought my insert in August 2016 only to…read morefind that it works 50% of the time. For $5000 you expect to get better service and product. I've had two guys come out who would tell me "oh the wind blows the pilot light out" but even if there's no wind at all, it will still go out. I've spoken to the manager ten times (no exaggeration) and I can recognize both the manager's and the lady who manages customer service over the phone and yet they play dumb pretending not to have knowledge of my situation, and did not make any effort to resolve the situation. They did not call the manufacturer to see what the issue may be. I tried reaching them myself but couldn't reach them. I received the floor model so I don't know if it's a defective product or if it wasn't installed correctly, but it sure seems like they want to wait till my year-warranty is up so they can tell me they can't do anything about it.

The person came to my condo unit and checked everything and said he had no clue of the problem. He…read morecalled his company for advice and after futile waiting for some advice from the boss , he packed and started to leave. Even so, he asked me for money for his checking, which I refused. I said I wanted you to fix it not just check it. He left angry. So unprofessional.

My experience with this company was a very quick one. My furnace stop working @ night. So I started…read moreto google any HVAC company near me. Air Solutions Heating & Cooling came up first. Then I went on their website. Watched the intro clip and liked what he ( I believed is the owner ) said " A 2pm service call means a 2pm service call ". And also noticed that they do offer a 24hrs emergency service. So I waited till 7am and made that call. Apparently the number they provided on their website is NOT a 24hrs emergency services number. Therefore I called another number which was provided by the message from the 1st number. And No one ever pick up the phone. So I left a message and waited for about an hour........ But they NEVER return my call?? So much for the 24hrs emergency heating and cooling service!!! What a joke!!

Extremely frustrating company to work with. Salesman is dishonest with delivery times. Phone calls…read moreand emails to this company never get picked up or replied to. Not a single person answers the phone at any of their extensions. Emails do not get answered. Salesman is dishonest with timelines and makes promises that cannot be met. Salesman makes up stories of items being delivered damages and returned for a replacement in the hopes that they buyer does not cancel order and to buy more time. After some heavy grinding for a refund of deposit, company finally sends cheque by mail for full amount. Salesman needs to brush up on their customer service and not speak to customers like a juvenile with every second word being "man". Not a very honest company. there are hundreds of fireplace companies in the GTA that answer the phone and reply to emails with professionalism

The Fireside Group was the easiest choice for me. I called them, explained what I wanted and they…read morehad all the answers. Fast and well-done service too. Definitely recommended! Also...not located in California.. just using a VPN

All kind of flower vegetable custmer service perfect…read morevery friendly and help ful. love it

From the owner: Leslie Gardens is a family owned garden centre providing customers with premium quality annuals,…read more hanging baskets, perennials, and shrubs at fair prices. Also on site are a variety of soils, aggregates and mulches available in bags or bulk. Combine this with knowledgeable staff and this is a must visit nursery and greenhouse.