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Mason Place Fireplace & BBQ Centre

1.0 (2 reviews)
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Services - Mason Place Fireplace & BBQ Centre

Fireplace cleaning

Fire heating system conversion

Fire heating system inspection

6 More Services

Fire heating system installation

Fire heating system repair

Fireplace installation

Fireplace insert installation

Fireplace repair

Fireplace insert repair

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Recommended Reviews - Mason Place Fireplace & BBQ Centre

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10 years ago

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NewAge Products - Pro Series Garage Cabinetry

NewAge Products

(189 reviews)

I want to share my experience with this company: I ordered…read moremany products to build and outdoor kitchen and received the shipment. But my contractor could not install it due to some unforeseen circumstances. When we opened the boxes months later we noticed that the refrigerator was missing. I did not expect anything from the company since it was my fault most probably that I did not check the shipment correctly or the refrigerator was stolen or something else. I still contacted with the company just to ask them if they could check if they sent the item. They checked and confirmed that it was sent. But surprisingly they sent me a replacement free of charge as a compliment. The customer service by BHARATI was very timely, effective, courteous and responsive. She called me and sent emails enough times about this ticket and for other purchases I placed later and a couple delivery problems. I don't know about the products' quality or durability as they are still not installed but I am very confident if I have further problems the company will stand by their products. Overall, great company, greater customer service and greatest representative.

I am a return customer, having just moved into a new home and wanted my similar BBQ setup (and now…read moregarage storage systems too) The sales rep I connected with did a wonderful job processing my large order and applying deals where applicable. We have been completing a renovation project at our home and NewAge was kind enough to defer my shipment until I was ready to receive everything from my order. I was handed off to Traci Wells for my delivery scheduling as well as post delivery checkup and she has done a WONDERFUL job at making sure everything arrived safely and in great condition. Her proactive communication has continued to instill confidence and value in my purchase with NewAge! Thank you Traci and all at NewAge!!! (their products are beautiful and top quality)

Mason Place Fireplace & BBQ Centre - fireplace - Updated July 2026

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