We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.

Classic door to door high pressure sales tactics. Sales rep wouldn't take no for an answer. After…read morefurther reading of reviews on Glass Door, you decide whether you want to sign up.

DO NOT USE THIS COMPANY. "Adaptive Pest Control"? More like Adaptive Plant Killers…read more I signed up 14 months ago under the explicit promise that I'd see a major reduction in flies, mosquitoes, ants, and spiders within a couple of months. Instead, over a year later, the pest population has actively increased. It's been so completely ineffective that I've had to spend my own money at Home Depot to buy products and treat the property myself. When I finally called to cancel--stating I wanted out immediately after my final already paid for treatment--they completely ignored my directive. Not only did they process yet another unauthorized charge to my account, but their technicians also managed to completely spray and kill my home vegetable garden. The only things this company successfully eradicates are your wallet and your cultivated plants. They fail at basic pest management, ignore explicit cancellation requests, practice predatory billing, and destroy personal property. Save your money, your sanity, and your garden. Look elsewhere.

I had an underground bees' nest that I needed removed. Mike came out that day and eliminated them…read more Great service and price.

I have had a few different companies in the past, none as thorough as this one. I had an issue with…read moremice and also a newer issue with ants in the house. Mike is very personable, friendly and very knowledgeable, he definitely knows what he is doing and explains everything to you and why he is doing it. I would highly recommend him to anyone with pest issues. Also so far my issues seem to be resolved but he tells you to call him if something comes up. Very glad I found him and his company.

Amazing service! I called and he said he was between jobs so could swing by in 45 minutes. He…read moreshowed up, checked out the issue (paper wasps that were building homes in my deck railing), and treated the situation right then! I went from calling someone to being wasp-free within an hour!! The service was affordable and I really appreciated how quickly he did the service, was professional, and informative! He guaranteed the spray for 90 days, so if there are any issues within that time frame, he will come out and respray for free. Great find on Yelp! Thanks!!

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

I've tried several different lawn care companies over the years and was never quite happy with the…read moreservice and attention to detail. I switched over to GreenAce Lawn Care this year and they are excellent. They've meet all my expectations. Great value, professional, great service and super responsive. I'm looking forward to having them service my lawn for years to come!

Frank from green ace lawn care and is very knowledgeable and very pleasant to deal with. He seems…read moreit a monthly newsletter with updates on current situations and will contact you if anything specific is needed with your lawn. When he performs a service he leaves detailed paperwork describing what he does and what is needed for care after. I feel better having Frank take care of my lawn. My previous landscaper wouldn't even leave as flag often.

This is not a company you can rely on…read more We spent over $10K getting bait stations and squirrel guard installed which went well. They were supposed to come once a month to check for pests and deal with them. Unfortunately, they do not seem to have enough techs to service all their customers. They "cancelled" the second monthly service without informing us. When we asked when they would be out to spray for ants they said we were not covered for ants. This is not what we were told when we spoke to the salesman. For $175 a month you would expect the most destructive pest would be covered. I can't recommend this company.

The specialist showed up within the window and was incredibly knowledgeable about bats. While he…read moredidn't need to do anything as he explained the bat wouldnt have survived that long in the basement, he took out a yellow jacket nest he found for free. Great service, would recommend to anyone!

The tech came out and went above and beyond. Was very thorough width his work! From outside to the…read moreattic! Will definitely be using them again

Really surprised I'm the first to review Martin Pest. Being a landlord and also the Operations…read moreManager for a Property Management company, I understand The lack of quality and professionalism from many of the other pestpest control companies in the Boston area. Bill & his team are thorough, timely and pay close attention to detail. Pests are an inconvenience to everyone, but having a pest control company that you trust makes life much easier. I'd highly recommend Martin Pest control for residential or commercial job.

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.