We were referred to Cascio by several people in a Facebook group, and I wish I'd found them sooner…read more We had a lot of work done at our home by another company that ultimately was not up to the task. Cascio were able to send someone out within a few days of my initial call and then return a couple days later to do the repair work we needed. Josh was the plumber that completed our work, and we found him to be knowledgeable regarding his craft and respectful of our property. He gave options (where a previous plumber had given none); worked efficiently and cleanly; left the spaces he worked in clean; and made several appropriate recommendations for our new home (such as automatic shutoff for the washer in the basement). Compared to the previous plumber that we have since discontinued using, the price we paid was quite fair. Highly recommend.

Jeff Cascio responded immediately that evening, & by 9 a.m. the next morning, Josh was here to…read morecomplete the job. Professional, great communication, and reasonable pricing. Job well done, & they will be coming back shortly to complete some more projects. A+++

They came to see the problem I reported. Took the visiting fees and did not even touch faucet where…read morethe problem was. On asking they said, they cant do anything. They cant share any details. It's a scam. Never ever go for it.

Our Rheem Water Tank, bought in November 2018, had an electrical shortage rendering the HW Tank…read morenon-functional. We called our warranty from Home Depot and was referred to Asurion who gave us a list of Authorized service centers to assist us with our water heater. We called about 10 places and all said that they were either "short staffed" or "our town was out of the service area" (Yet Rheem had them listed on their list.) - We finally called Green Team Drains and Dwayne Frederick who was prompt to return our call and literally came same day to make the assessment and amazingly within 30 minutes had a replacement water heater and ready to do the repair. This was amazing! Dwayne was extremely professional, ensured our floor and other areas were protected and knew what he was doing! In fact, he improved the connections that we had from the main water line to the new water heater. He was up front on his service call fees and provided all the necessary receipts for us to file out claim. He was pleasant to talk with and accomplished the total repaid within 2 hours (from assessment to full installation). I would highly recommend Dwayne and Green Team Drains for being responsive (not excuse givers by the other 10 recommended Rheem contractors), professional, took care of everything (I keep records on everything and had all my paperwork in hand to assist in the process), left me documentation to file my claim, hauled away all materials and cleaned up the area he worked on. If you want great work, a person who likes what he is doing (and is good at it) and took the worry out of a challenging issue - Dwayne and Green Team Drains is your company. Thank you Dwayne! Won't hesitate to contact you in the future - outstanding service.

Very thorough and competent. Very reasonable pricing and excellent with scheduling and showing up…read moreas advertised. Highly recommend Albert Irrigation to anyone that wants to install an irrigation system or repair an old one.

From the owner: Small local business out of New Hartford with 25 years of irrigation experience. Certified backflow…read moretester so we can test, repair or replace existing backflows. Also install, service or refresh landscape lighting.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

Great experience! Highly recommended!…read more I came to Yelp to get quotes for the Springtime turning on of my sprinkler system. Ted from Xtreme was one of the respondents. He quoted me a reasonable price and could accommodate me soon. Sam came to do the job. We put new batteries in the timer. But it didn't seem to be working properly. Sam said that not only was it not working properly, but that it wasn't an outdoor clock. Said we should replace it. Of course I was stressed at something not working and really stressed at the thought of what it would cost to replace. Sam looked at a price list from his supplier and said that a clock for 2 zones was only $125. Ok, not terrible. But how many hundreds and hundreds was the installation going to cost? He said "I came to get your system going for the season. I have to do whatever it takes to do that. There's no extra fee for that." I thought that I couldn't passably be hearing correctly. No extra cost? He and his assistant went and got the new timer and came back. But he said he wanted to mount it inside rather than where the old one was, outside my house. He didn't have a drill long enough to go through the wall to run the wire from the sprinkler system to the timer. So, came back after the weekend and did it. I did have to pay for the new timer and another small part that had burned out. But as far as labor, not a penny more than the original price to turn on the system! That is unheard-of these days! I'm so happy to have a new, reliable service and happy to recommend them.

They were very efficient, they were able to fix the issue with my system. Very honest.read more

He saved my life! I had a tub clog, called a roto rooter guy and he made things worse. He broke the…read morepipe and flooded my place. I was in a panic to get it fixed as I need to travel abroad in two days. I tried a few people without success and then found Mitch by accident. He is easy to communicate, very experienced and smart, identified and fixed the problem right away.

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!