Ryan was a pleasure to work with for our two bathroom renovations. We had new (unique) toilets,…read morevanities, and fixtures changed in both bathrooms, and he fixed our heating system in the main bathroom. He did an amazing job for a very reasonable price and was always very prompt and professional.

Couldn't be happier with Ryan's professionalism, service, and promptness. We reached out to Ryan to…read moredescale our tankless water heater as a routine maintenance. He completed the job in great timing and maintained a clean workspace. Ryan was very punctual in scheduling and communicating. Confirmed appointment the day before, and also shows up on time--which is greatly appreciated. After the service he's also able to provide me with the completed job invoice. He's very attentive to any questions with text. I highly recommend Ryan.

Replaced and relocated our propane tank. So happy with them, always pleasant, professional, and on…read moretime. Have used for oil and their service plan and they have been very helpful since we moved here from NV 2 years ago. Thankful for their knowledge!!

They do a weird tank inspection no one else does. My tank isn't leaking at all they said I needed a…read morenew one and it would cost me 6000 before my first 1000 heating oil delivery. That's no an industry practice if you're old or a new home buyer beware this is a scam. Not to mention they want 4.90 per gallon and it's 4.80 at the pump with the 25 cent road tax so they are price gouging big time don't use. You've been warned.

Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.

Chose Same Day Swap based on local reviewers and like the idea of supporting small business. Was…read morenot disappointed. They are courteous, fast and do a great job for a fair no nonsense price. highly recommend.

From the owner: Welcome to Same Day Swap, your go-to destination for expert water heater replacement, installation,…read moreand repair in Auburn, Massachusetts. We focus exclusively on water heaters because we believe in doing one thing and one thing really well: We fix water heaters - Fast! Whether you're experiencing a frustrating malfunction or need a new installation, our specialized team delivers fast and reliable service to ensure your hot water is back up and running in no time. Trust us to handle your water heating needs with unparalleled precision and speed. At Same Day Swap, our expertise ensures your satisfaction.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

I was having trouble with my disposal motor and knew it was time to replace it, got my…read more replacement, cleaned out the area and then was unable to get it out completely so rather than really get in over my head.... Kyle and Josh came the next day, that disposal/drain didn't want to come out for Kyle either, so glad I decided to call. He cut out the bad section of the drain pipe and replace it. Kyle made it look easy and professional, and cleaned up the area. So glad I called KB, found my new plumber to recommend.

From the owner: KB Plumbing & Heating, LLC Provides Plumbing & Repairs, Hot Water Heaters, Bath & Kitchen Remodels,…read moreFurnaces & Boiler Services to the Worcester, MA area.

I called Justin on Super Bowl Sunday and he was a life saver. He was at my place in under an hour,…read morevery knowledgeable (was able to diagnose the problem immediately), fixed it and had other suggestions as well. I would definitely recommend using him and calling him even if you'd already gotten a first opinion. His rates are excellent and he is very honest and just great to work with.

I called Justin came within 20 min found out what the issue was and fixed it the same day though it…read morewas an unexpected cost my heat was fixed and is working great now. When I have any HVAC issues I will definitely call back HVAC Experts.

Plumbing problems are never easy but Aaron at Menwon certainly makes them as easy as they can…read morebe--instantly responsive and there to take care of you within what feels like minutes of your call. I have used Aaron at Menwon several times in the last few years and it is always the same--smiling face, quick diagnosis, fast solution. He seemingly never has to order parts--everything we need is always in his truck (sort of like my mother's purse). I think his prices are reasonable and competitive with other plumbing services but I wouldn't know because we never use them.

This is the third time we've hired Aaron for our plumbing issues. A couple of years ago we had him…read morereplace a toilet and 2 faucets. He showed up the day after we called to give us an estimate. He showed up on time, gave us an estimate and completed the work the same day. Last year he installed a new garbage disposal for us. At the end of March this year, we needed a new hot water tank. Again, this was completed the same day as the estimate. Aaron is professional, friendly and does quality work. His prices are fair and reasonable. He stands by his price estimates. We've hired Aaron 3 times and would not hesitate to call him again should the need arise. Pay no attention to the one star review by Yuming B. If you look at this person's 6 yelp reviews, all are one star.