Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.

I can not say enough good things about Bottis and his team!…read more We did a full gut and flip of my grandmothers house this past year. They were flexible with our timing when other parts of the project fell behind. As the project started to wrap up they were diligent at getting their parts done to help move things along. When we moved in they came back multiple times to make sure everything was working perfectly and when I've had questions about using the new system they have been fast to respond! Special shout out to Bill who has done a lot of the work, is very friendly and knowledgeable. We will definitely use them for any future projects!

I had high hopes for this plumbing company and Ryan Bottis who is the son of the owner…read more They installed the plumbing to my new house and afterwards I hired them for additional work. I was happy with their work in the beginning. However, when things started to go south with a mistake that they did with the water heater they were not willing to fix it and passed the blame to the propane provider for their mistake in installing the unit. The water heater was for an 80 year old and 75 year old and they were fine leaving them without water just because they didn't want to own their mistake. This shows that they don't care about owning their work or their customers. I will never hire them again for anything, and I hope whoever reads this review thinks twice before hiring this company.

Robert was great to work with on this project. Friendly and keeps you up to date on what he's…read moredoing/needs to be done. He was willing to investigate another issue I have, and I'll be scheduling time with him on that job in the future.

I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

Excellent Service and quality work! Needed my Water heater…read morereplaced and they came right out, gave me a quote and had installed within a few hours. My first time using them and they exceeded my expectations.

Do not trust this company. We are long-term, loyal contract customers with a service contract who…read morepay a monthly fee for routine maintenance throughout the year, with the expectation that they would prioritize us in an emergency. Instead, DeWolfe Plumbing completely exploited our trust, price-gouged us, and has spent weeks dodging our calls. Our furnace suddenly failed on a day temperatures climbed into the 90s. When we called, we were told that the earliest they could come was in 2 days when we had our originally scheduled maintain visit and they would change the service call to a problem resolving call and will reschedule the service for a later date. A technician named Brendan arrived. He spent almost his entire time on the phone with his superior. On that supervisor's advice, Brendan claimed a part (fan motor) had failed and that replacing it would cost roughly $2,000. Because we trusted this company as regular clients, we took them at their word. Before leaving to pick up the piece, Brendan asked me to sign an authorization for $2,300. I explicitly asked him to share the official parts receipt and detail breakdown with me. He agreed without objection. Relying on his word and the company's integrity, I signed. The moment the part was installed, the transparency vanished. Brendan refused to provide the receipt on-site, claiming it would be emailed to the email on file. Hours later, we received nothing but a flat invoice for $2,300 labeled "parts and service" with zero breakdown. We took matters into our own hands. We contacted the local suppliers and consulted independent HVAC and plumbing professionals. To our absolute horror, we discovered the part costs a mere fraction of what DeWolfe charged us. The markup wasn't just standard profit--it was an egregious, predatory overcharge. It became immediately clear why they refused to show us the actual store receipt. When we attempted to resolve this: * Victoria in the office was incredibly rude, dismissively stating that they "had a signature" and basically telling us we were out of luck. * Devon, the Service Manager did not help resolve the above. The details of the part sent to us are unverifiable from a local supply shop from which they buy the part. A signature obtained under false pretenses and broken promises of financial transparency is not a blank check to rob loyal clients (this is exactly how we have felt) WARNING TO ALL CONSUMERS: Do not let DeWolfe Plumbing into your home. They are deceptive, and pocketing thousands via outright price gouging. Be advised that due to your absolute refusal to provide an itemized receipt, the true manufacturer part number for our records, or a call back from management, we are actively filing formal complaints and seeking investigation from the following regulatory authorities: 1. The Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) 2. The Massachusetts Board of State Examiners of Plumbers and Gas Fitters (under the Division of Occupational Licensure) 3. The Office of the Massachusetts Attorney General (Consumer Advocacy & Response Division) We will also be submitting our full documentation, call logs, and the supplier's true part pricing to the Better Business Bureau (BBB).

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

Andy Renzoni and company are some of the best in the business. I've hired them on numerous…read moreoccasions and they are always on time, take pride in their work. I would never hire anyone else

Andrew and his team were incredibly professional throughout our plumbing project. The quality of…read moretheir work was top notch, along with being able to complete the job quickly and answer all of our questions. The project was completed ahead of the initial schedule, and throughout the project Andrew was fantastic with communication and he was able to address all of our concerns in a timely manner. Highly Recommended!

Brain is awesome! Very professional and thorough. He's always been out go-to guy for all our…read moreplumbing needs.

Brandon helped me replace my toilet, he did nice and clean job with less expensive see. I like his…read morework, nice guy!

Too expensive for the project. Bookcase cost me $30. Quoted $160 for the assembly. Too much $$.read more

I called on Christmas eve and got a call right back! They scheduled an appointment asap. Very…read moretimely,friendly and affordable quote. I will definitely be calling in the future if need be. Thank you Pat for your help!!