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Massage Hong Kong

3.5 (2 reviews)
ModerateBeauty & Spas
Open 9:30 am - 10:00 pm

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9 years ago

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8 years ago

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The Noire Nail Bar

The Noire Nail Bar

4.2(19 reviews)
1.7 mi

Paul was great! He was super friendly and did an amazing job. I am extremely happy with my service!read more

I really am not the person to complain, but in this case I think it's irresponsible not to share my…read moreexperience. I came to this salon with three week grown out acrylics on my nails. I specifically asked for a soak off and gel polish. The person at the front was very friendly and connected me with the man who would be doing my nails, and I was led to my seat. Once I was seated, the man confirmed with me what I wanted, to which I stated specifically a second time, "a soak off and gel polish." He asked if I wanted a manicure too and I decided I would add a manicure as well. The man began prepping my nails for the soak off (roughing them up, removing the polish, and taking the shiny layer off). Then he abruptly stopped and started looking at my nails. I had no idea what he was examining, but it looked like he was trying to figure out if I had tips on my nails (I didn't). He then took out the long tips they usually glue onto shorter nails. He took the sharp corner of the tip, forced it under my acrylic, and ripped the acrylic nail off. I was shocked. The pinky nail he did this too was clearly damaged, but still had length, so I thought maybe it would be okay. But then he continued this method for three more nails. I deeply wish I had spoken up sooner, but I was genuinely so confused. I can rip the nails off myself-why would I pay to have someone else do it so brutally? Surely he had a purpose? The purpose, I'm convinced, was to save time. When I started bleeding after he ripped my pointer finger past the quick, held my hand up to me and laughed... I finally spoke up. "Could you soak them off and not rip them?? Because you can see I'm bleeding now." He nodded and resumed his original prep of roughing up the acrylic nail and soaked the rest of my nails off. I would have left immediately after the nails were removed, but the nails that had been destroyed were so jagged they were getting caught on my clothes, so I allowed him to trim my nails (what was left of them) and file the nails that weren't damaged. I left immediately after that. Paid the $10 I owed and did not leave a tip. Because why would I leave a tip when I was literally injured and laughed at? Once I got to my car and relayed the events to my husband, he thought it was inappropriate to pay them at all and he made a call. I will say, I was very happy with the customer service on this end of things. The woman he talked to was very apologetic and happily refunded me the $10 I paid for that brutality. I definitely don't recommend this place. I'd been there before and left with nothing resembling what I'd asked for. The only reason I returned was out of necessity and I didn't imagine a soak off and polish would be easy to screw up, but boy was I wrong!

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The Noire Nail Bar
The Noire Nail Bar - Nail salon

Nail salon

The Noire Nail Bar - Full set acrylic, French tip, almond shape

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Full set acrylic, French tip, almond shape

Massage Hong Kong - beautysvc - Updated June 2026

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