Been previously and massage was great. However customer service definitely needs to improve, including a clear language barrier and technical issues with card machine. This time I arrived for a booking and was told to come back in a hour as they didn't know I had booked and they had instead booked someone else? read more

I came in for a couples massage, it was last min and my back has been killing me.... Upon entering some lady came out being loud, in all my experiences massage parlors are quiet. I laid $163 for them to pretty much rub us down with oil one at a time.... The lady was having a conversation with another lady outside of the room.... So much for peace and quietness.... Then at the end she had the audacity to ask for a tip..... like lady $163 is good enough. read more

I dunno wtf is up with this jack shack but it's def not legit. -Arrived for my 3 o'clock appt but the girl didn't know what to do. -She called someone on her cell phone and walked away. -Came back and said you pay first. -Sign out front offers $59 for an hour. -Girl showed me six fingers and said "sikky", then charged me $62. -When I asked why the price difference suddenly she spoke no English at all. -I'll be you money she's not licensed, probably not even trained. I left. read more

With all of the stress from watching the news over the last few days, I really needed a massage to relax. The masseuse was professional and did an incredible job working the knots out of my neck and shoulders. Thank you so much! read more

Nicest, most eelaxing massage i have ever been to. You can tell the owner of this one cares. Supee friendly staff and awesome therapists. highly recommended. read more

This place is a complete jack shack! My fiancé & I went in for a massage. They ask if you want a massage and "extra". I will definitely be reporting this business. read more

Came in for a massage on my birthday and it was AMAZING! ! The massage therapist know that they're doing very relaxing and $ 60 for 60 minutes is a great deal! read more

My boyfriend and I called the day of and made an appt for a 60 minute couple's massage. We ended up having to call and change the appt to later in the day due to bad traffic on our drive from Bend. They said this was fine and to come at 4:30. When we arrived, they acted like they had no idea who we were but that they could accommodate us if we could come back in 20 minutes...so we did. We then got undressed in the couple's room, laid on the tables and were ready to go only to have one of the women, in extremely broken and almost unintelligible English, tell us that they only had time for one of us and for only 30 minutes. Frustrated, we agreed that I would just get the 30 minute massage and my boyfriend would wait in the car. Since we changed our original appt time, we felt that maybe part of the confusion was due to that and gave them the benefit of the doubt. My patience ran out when the two women and one male employee started screaming at each other as soon as my boyfriend left the building. I was laying on the massage table with the woman who was working on me yelling back and forth with her coworkers who were in the other room. At one point she left my room for a solid 10 minutes to scream some more. Someone slammed a door so hard that I thought the glass front to the store had shattered. I was starting to get up to put my clothes on and walk out when the woman comes back into the room and says "sorry, my coworker mad." At that point my "30 minute" massage was over and they had the audacity to charge me full price. Ive never written a review and am not the type to complain but I've truly never experienced anything like this in my life this place is awful beyond belief and is truly an unsafe environment! read more

I'm not impressed with this place! I requested paper and pen to communicate. The lady basically refused to communicate with me. Thought I would give this place a chance. I told them they're two thumbs DOWN! I wouldnt recommend this place at all. Would give this place a ZERO! Bad with customer service and professional conduct. read more

This place sucked. I had originally not went here for my first option but since the usual place was booked I found this place which was across the street so it seemed convenient and legit. Upon arrival there was lady in this building and all the lights were off and she came out of a dark room. It felt super unwelcoming, but she immediately directed me to a room where she said the flat out price was $80, and i tried to explain to her that's not what it was listed as online. She continues to show me through facial expression and hand gestures that she's not understanding what I'm saying so she continues to ask for $80 and i was like for an hour, full body massage? so she finally understands and says yes. So I think whatever maybe it's just more expensive, once I hand her the $80 though she proceeds to tell me there's another $20 fee for tip. I was confused as she just told me it was $80 but then proceeds to say it's now $100. I finally give in and go with it as I was desperate for a massage. She starts and all the sudden can talk decent, understandable english as she asks me if I'm comfortable or how I liked my massage. Not to mention she never listened when I said it was too hard and honestly hurting me more then relaxing. I was super uneasy the entire appointment as she would leave for like a 5 minute period and just leave the door open. I was super confused and once she was finally done with my aggressive massage she let me change then asked for ANOTHER TIP. I told her the service was fine but that I needed to leave and I left. I do NOT recommend this place yall. Super sketch. read more

Not a professional establishment. Looking forward to a massage I called Magic Spa to schedule an appointment. I was told by phone to go to their 82nd & Foster location they had availability-- once I arrived I was told to go their Happy Valley location off 82nd, so obediently I did. Upon arrival I was told my massage would be $80/hr for a Swedish soft pressure massage. I pointed out the $20 price discrepancy according their website and the giant folding sign outside their front door advertising $60/hr. She said the price has changed and the cost is $80 today. I left. Bad business practices. read more

After a long day, my back was hurting and I decided to get a massage. This is a great relaxing place, I feel like a whole new man after.

I wasn't even able to get far enough with this place to see if the massage was any good. First of all, it smelled like a fish market when I walked in. No joke, full seafood department at Fred Meyer fish stink. Very off putting. Secondly, the entire reason I stopped at this place is because outside they have a huge sign advertising "Grand Opening $59.99 1-hr massage." So, my back has been super sore and I decided it would be worth it to check the place out for a decent special price. I asked the woman how much for 1 hr massage and she "says $80." I am confused so I am trying to communicate that they have a sign out front advertising a different price. There was a language barrier which is fine, I'm not trying to be some rude American BUT the grasp of English was so non existent I could not communicate even a little bit regarding the price and the false advertising of the sign out front. I just kept being looked at blankly and asked "massage?" over and over again. I just walked out because we weren't getting anywhere. I called the other location and I asked about the price difference and I was just told there are different prices for different massages (I'm, yes I am aware of that ) and when I specifically asked about the sign I was told she would tell her boss about it. I would not recommend this place strictly based on customer service at this point. Also, there should be at one employee that has at least a vague grasp of conversational English just to be able to communicate prices and what someone wants as far as type of massage and pressure. Getting a massage requires good communication between client and therapist soooo I'm not sure what kind of operation these people are running. read more

I like this spa very much! It is very clean, has a comfortable atmosphere, and has very relaxing music. The massage was awesome their hands feel like magic. I came here with very sore muscles and right after I felt much better! Definitely recommend. read more

I love this massage place. It's clean, simple, and soothing. I got my wife a massage there, and she loved it too. We both go regularly.