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    Massanutten Resort

    2.4 (719 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Brittany P.

    We are officially invested in the Massanutten Resort! We love it here. It's fantastic for our family! We did this as a Christmas present for our children and it's now something we will do every year.

    Mold on the floor of the sink
    Melissa F.

    We paid nearly $300 for one night, and the condition of our room was completely unacceptable. I formally reported these issues to management during our stay, but my request was closed without any response, which was very disappointing. The room had several issues, including an extremely uncomfortable bed, distorted TV color, and an electrical issue with the bathroom light, raising safety concerns. The bathroom had visible mold in multiple areas, the mirror appeared to have significant residue or mold, and there was blood on the refrigerator handle, all indicating serious cleanliness failures. In addition the walls and floors are so thin anytime some walks past the room it sounded like bass in the room keeping us awake most of the night. The heat did not function properly, leaving the room excessively warm even when turned off. In addition, two of the provided room keys did not work, creating ongoing access problems. The pool area was overcrowded to the point of not wanting to even go in the area. Given the lack of response from management, I am sharing this review in hopes of prompting appropriate follow-up and resolution. When guest concerns are left unresolved, it limits the available paths for addressing billing and service discrepancies. I would welcome a direct response from management and believe a refund or at least partial refund would be appropriate because we could have stayed at a standard Comfort Inn, gotten much nicer facilities and a free breakfast for a portion of the cost. Edited to provide my response to the manager: Mike -- side note: the email address you asked me to send my concerns to is the same email address that reviewed my complaint and closed it without ever contacting me. I followed the process exactly as directed and later received a response from Mr. Michael offering a complimentary return stay. Given the experience our family had, we will not be returning to Massanutten. I did respond to Mr. Michael directly and hope he is able to help make this situation right. For a resort that actively solicits owners, I would expect visiting families to receive an exceptional experience. That was not the case for us. We would have gladly paid more for clean, quiet accommodations, clear guidance upon arrival, and basic customer service -- including someone who could answer questions and advise us on available options. Had we known the condition and quality of the accommodations in advance, we would have chosen Wintergreen instead and avoided this experience altogether. Edit review based on Management response: The Manager, Mike was very understanding and listened to my concerns. He provided a partial refund of the cost paid for the stay and offered a return visit. He showed me photos of the newer rooms which look very nice. If we choose to come back I look forward to staying in a newer unit and enjoying the vacation. Thank you for your prompt response, Mike and Massanutten Resorts.

    Base Camp bar area, Oct, 2025.
    Laura S.

    We've owned a timeshare here for about 25 years. Below, I summarize some of the activities that we participated in during our week-long stay in Oct 2025. *Accommodations (Rating: 4.5/5). We stayed in a lower unit of a Woodstone townhouse, with our patio directly facIng the pond, with a view of the water fowl on the pond and deer on the lawn. The unit seems to have been updated fairly recently, and had everything we needed and more. The unit was clean. Special touches were the large whirlpool tub in the master bedroom, fireplace in the living room, and laundry in the foyer. Kudos to maintenance for quickly fixing a broken slat on the boardwalk leading into our unit and for helping us with a firestick for one of the TVs. Slight reduction in rating because pillows were lumpy and knives in kitchen were dull. *Welcome Event. (Monday, Free. 5/5). This was described as: "Enjoy a taste of the Valley as you shop with local artisans and business owners. Sample our culinary treats as you mingle with Resort guests and staff while listening to live music." This was great! Massanutten provided a self-serve small buffet of hearty snacks -- meatballs, shrimp with cocktail sauce, crackers and a variety of cheeses, pretzels, and more. They also provided water, or you could purchase beer and wine samples (5 for $5). The entertainment was by singer/songwriter/guitarist Caleb Stine, who played a variety of Americana, folk, and country. We also browsed through the tables set up by local businesses, and noted that Massanutten reps were on hand for questions. The resort also had a raffle every 15 minutes for $20 in Mad Money to be used at the resort. *Owner Update/Timeshare Presentation (4/5). Upon being offered a generous $300 in Mad Money, plus a full buffet breakfast at Splashes, we decided to attend. The process was rather inefficient, with having to drive "up the mountain" from our unit to check-in at the conference center, driving back down for the breakfast, then back up to tour one of the Summit/Hillside units. The sales pitch was aggressive, and required meeting with three layers of sales people and managers, but everyone was respectful. The whole process took 2.5 hours from check-in. *Shops (3/5). We visited two of the Massanutten shops: The General Store, in the heart of the Ski Area and The Market, located near Woodstone. Between them, the stores offer outdoor outfitter merchandise (apparel, accessories, footwear, gloves), resort souvenir shop (Massanutten logo T-shirts), mugs, magnets, key rings, etc., hot beverages, fishing licenses and equipment rentals, Virginia-made foods and drinks (Virginia craft beer, wines, peanuts, jams and jellies), and even Virginia lottery. While the quality of the merchandise was excellent, we bought very little (local Jam, a magnet, and ice cream) -- as we found the shops to be expensive. *Shuffleboard, corn hole outdoor games (free, 5/5). Massanutten offers free rental of equipment for outdoor games, as well as jigsaw puzzles, board games, etc. The courts and outdoor areas were well-maintained, and playing outdoors in the cool autumn air was very pleasant. *Kaylor Knob Hike (free, 4/5). My husband hiked this moderately-rated 3.5 mile (out & back) trail with 495' elevation gain, accessible from Del Webb Drive. The trail travels up through the forest towards the peak at a summit elevation at 2,980'. While partially wooded, there are some nice views of the surrounding ridge lines and valleys. I declined because of the rocky terrain. *Scenic Chairlift Ride ($15, $12 with Gold Card, 5/5). This is a fun and photo-worthy activity during the fall foliage season. You take the Creekside Lift to the middle of the ski slope, and then transfer to the Express Lift to the top. Operators are willing to stop the chairlift for riders who were unable to jump off easily. At the top, there's a short, but steep, hike up to another observation point for an unparalleled view of the valley. *Restaurants/bars/entertainment. See our separate Yelp reviews for dinner at the Campfire Grill, and multiple evenings at the Base Camp (Grilling on the Deck; Wind Down Wednesday (Josh Davidson), and entertainer Allen Dale Sizemore). Some activities that we enjoyed away from resort included: *Walking around the tranquil Edith J Carter Arboretum in Harrisonburg. It's also next to a Costco. *Leaf-peeping at Shenandoah National Park/ Stoney Mountain hike. *Elkton Autumn Festival. *Browsing New to Me Furniture and More shop in Elkton. *In summary, we had a lovely time at Massanutten for our autumn vacation. That said, we were disappointed at how expensive a vacation there has become. There is the annual maintenance fee for our timeshare, a mandatory activities fee ($70-ish) upon check-in, and pricey shops and fee-based activities. In addition, the number of free activities has decreased over time. For instance, water aerobics used to be free but now costs $8/person.

    Kitchen
    Thomas M.

    The one BR room we were assigned was huge! It had a jacuzzi tub in the MBR and the bathroom was large enough to have a 2-person shower. Two sinks and plenty of space around. The kitchen was spacious with an ice maker in a full-size fridge, a dishwasher, oven and range. Large LR with ~50" LED TV and electric fireplace with ceiling fan above. Very nicely appointed. Only negative on the room was the window in the MBR was floor to ceiling and the headboard was against it so most was covered except the very top. That is where light came in at night keeping the room kind of lit. We stuffed a large bath towel there to block the light. We also went snow tubing. It was a blast! the 'track' was very fast b/c the temps were so low (9dF). I was worried about my hip replacement (Oct 2024) but was not bothered at all. We went up and down until we were tired. We also drove to the Mid Mountain Grill but parked up the hill from it to avoid the potential issue on the dirt road to the grill. So we walked. The Mid Mountain Grill was all out doors but had restrooms that were heated. They offered wraps, burgers, beers, drinks, and seltzers. Very loud but a cool place...no pun intended.

    Trash left by the previous occupant in our supposedly clean room. And yes that's chunky chocolate milk
    Chelsea D.

    Massa-nothing is what the name should be. Our room was dirty, damp, musty with safety concerns. We brought this to management attention and was told the premium rooms were reserved for owners. Who would have thought we needed to buy a time share to earn dry bedding and have the trash taken out. From start to finish every interaction with staff was awful. The only good experiences we had when left the resort to eat and do other activities since the indoor waterpark, gym and arcade were closed. Hopefully you get to avoid Chris the sales manager. I haven't never met a more arrogant and disrespectful person in my life. He thrives on belittling his staff and seems to think it's a solid sales tactic. Save yourself the headache and stay literally aware else. And for those who doubt me I took pictures

    The slopes at night
    Janelle E.

    We chose Massanutten for our first time skiing because the price was good for classes and lift ticket. We were lucky that the day we went it was not so packed. It was raining that day and from the stories we heard around the resort, the lines were really short compared to other weekends. Their phone recording says to arrive an hour and a half early for lessons. There were a lot of instructors for the classes. Our group only had 5 people, so those of us that struggled were able to get more one-on-one assistance from the instructor. I spent about 2 hours getting the hang of the slope on Paul's Way (which I guess is equivalent to a bunny slope). From there, I still had 2 hours left on my lift pass. I tried my luck on the easiest green slope (The one along the creek side). It was really fun! Afterwards, it was an easy time returning the gear we rented. And the restaurants are really close by for dinner. This a great resort to visit in Virginia. I would love to go back again.

    Ashley C.

    I'm writing this review at 11:30 pm after driving 2.5 hours at night to escape this place. We were here for a total of 24 hours. I only heard about it because I was randomly called by a young woman saying that I won some kind of promotion, which I think was fake. I don't know how she got my phone number, but she invited us to stay for a weekend for basically free with $250 spending money and an additional 4 day hotel stay in another city if we attended a "tour", which turned out to be a timeshare sales pitch from hell. What I found interesting about this place is that none of the employees actually knew anything about it. They couldn't tell me times for the indoor water park, whether the water was even heated or not, where to go or sign up for a different activities, prices on anything, etc. It felt like the employees didn't care about anything and the whole place felt disorganized. The sales pitch was truly horrible. It was difficult to find, and then once we did, the tour ended up being over 2.5 hours when it was only supposed to be 90 minutes as written in the confirmation letter. The second person we were forced to talk to was named Larry and he was incredibly rude and aggressive, making assumptions about our finances and even questioning our parenting for why we would bring our toddler to the timeshare presentation (as if we had a choice when they require both adults attend). The third guy was named Tony and by that time I was incredibly frustrated by how long the tour had gone over the required time. When I brought this up politely, he kept repeating "it takes time to sell time" which made no sense. He was also incredibly rude. Luckily we were finally able to escape. Then of course the certificate for the 4 day/3 night stay at another city turned out to be invalid when I tried to register it. When I called the resort, they gave me another number to call during business hours at another office and they couldn't fix it. The whole thing made no sense and it's still not a valid certificate, so that was a waste of time. The only redeeming part of this experience was the water park, which I will review separately as that was great though also very overpriced. I found the food options while staying for the 24 hours we were here very lacking. Service was extremely slow or even nonexistent with no accountability at every place we went to, which will also be separate reviews. For basic room amenities: we stayed in a 1 bedroom condo which was clean and functional. There was no lotion in the room. It was impossible to get any service for anything. I listened through their annoying teleprompt message to finally find the front desk and requested extra towels and soap. These of course never came. The TVs didn't have Netflix or YouTube, just some basic cable channels. There were no wifi instructions in the room, but we figured out it was an open wifi. The connection didn't even work at all the 2nd day we were here. We had to use our phones as hotspots to get wifi for our laptops. Any basic Quality Inn hotel would have been better than this so-called resort. It felt like you were really trapped in the resort with nothing to eat or really do that wasn't exorbitantly priced. It was so stressful to get food or basic hotel items as mentioned above due to the non-existent service that I would rather just be at home. We were so bored and irritated this evening that we decided to just drive back home even though we had another night free as part of their promotion. Overall, I'm happy we didn't spend any money on this trip besides gas, but I would definitely never come here again.

    Pretty gross looking shower head
    Ravon H.

    Just checked in for a weekend getaway. I arrived like so had to check in late. Was a little bit of a line but it moved pretty quickly. After checking in I had to go to another location for a parking pass. Always so annoying because they tried to get me to sign up for the "free breakfast" with a brief overview of the resort. Nothing more than a timeshare pitch and it's never brief so I declined. After getting to me room everything appeared in order. Room was clean and had all the essentials. The only issue was the old corroded shower head that looked like it should have been replaced years ago. Room was a good size and more than enough room to accommodate 4 people. One bedroom with a sleeper sofa. You could opt for a two bedroom if you chose but that would have been a bit more. I had my daughter with me so for the weekend one bedroom was enough. I will check out the other amenities tomorrow and give an update. After my first night in I have to drop their rating down a bit. Noticed the shower had cracks in it. I also noticed that they tried to renovate the place but the painters missed a lot of spots and spilled a lot of paint. Looks like the tried the old land lord special. The worst part of my evening was the paper thin walls and ceilings. You could hear every step and complete conversations for the people upstairs.

    Andrea L.

    Will say we were a little bit hesitant initially because of the reviews, however, totally glad I still made the trip because it did not disappoint!!! We did a full day of adventures, including tubing, skiing and drinks at night. Tubing: Definitely one of the best I've experienced! Runs were very long and staff kept everything very organized. Skiing: When it came to the skiing, even though the tickets and equipment pickup was a little long, the wait was worthwhile as the lifts themselves are very efficient in getting people on and the runs are long and totally worth it! For those hesitating about coming for skiing and or tubing, I would definitely recommend it!!!

    Jasmine B.

    We stayed at Massanutten Resort this weekend with our kids during the winter storm. Our trip started out really nice, and there were some truly special family moments. We stayed in the Woodstone condos, and the unit was clean, spacious, and very comfortable. It gave us plenty of room to relax after long days of activities. Before the storm worsened, we visited the fitness and recreation center so the kids could ice skate and play basketball, which they really enjoyed. While we were there, we went out of our way to be friendly and helpful to other families taking photos for people and even helping give directions, even though we weren't familiar with the area ourselves. Unfortunately, that evening ended in a very disturbing way. When we returned to our vehicle, we found racist vandalism written across the hood. I have never experienced anything like that in my life, and it completely changed how safe and welcome we felt at the resort. Because the storm was getting worse and we are not experienced driving in those conditions, we did not feel safe trying to go anywhere else to report it that night. The recreation center had already closed early due to the weather, and the front desk and other offices had also shut down early. There was no clear way to immediately report what happened, which added to our fear and frustration in that moment. The next day, after the storm, my kids got to experience snow for the first time. They built a snowman, made snow angels, and we had a snowball fight. Seeing their excitement and joy in the snow was truly the highlight of our trip and a memory we'll always cherish. We also ran into issues when our flights were canceled due to the storm. I tried calling the front desk to extend our stay, but kept getting transferred to reception and told someone would call me back. I had to call multiple times before finally hearing from someone, all while worried about missing the 10 AM checkout since the front desk doesn't open until 9 AM. That added a lot of unnecessary stress during an already difficult travel situation. Massanutten has beautiful scenery, great family activities, and nice accommodations. However, the racism we experienced and the difficulty getting timely help during a weather emergency are serious issues that should be addressed.

    Slot run
    Cora L.

    Massanutten has a lot of potential, but hasn't reached it yet. I found out about this resort through an advertisement that offered a 3 night stay for $80 plus a $50 gift card to attend a timeshare talk. What sold me was that this was advertised as a ski resort. I'll give a play by play of my stay to highlight the pros and cons. I stayed at the Shenandoah vistas which were hotel style rooms with adjoining spaces, separated by two sided, lockable doors. The rooms were clean, if bare...only bar soap is provided so you need to bring your own shampoo and there is no Kleenex. The rooms aren't sound proofed so you hear everything going on in adjoining rooms. The fireplace kept shutting off every couple minutes and after calling maintenance multiple times the first night, I gave up on using it. Oddly for a time share advert, these aren't the spaces they're trying to sell to you. The actual condos are much nicer and I find it hard to understand why they wouldn't offer a stay in those if they truly are trying to solicit your business. They claim to be selling an experience, but honestly the experience was pretty confusing. I arrived on Thursday afternoon and at the reception desk, I was greeted by new international employees and my questions were deferred to the concierge desk and the check in was frustrating because of limited communication. I was told of my scheduled timeshare talk at check-in and asked if I could change to a different time since I had already bought ski lift tickets. I was told that I would need to call a number to do that. The number had limited operating hours and the office was closed. I left multiple voicemails and never got a call back. When I asked to speak to a supervisor about this, I was deferred. The directions and expectations given were generally poor and not well communicated. This was probably the worst experience of the trip. I had arrived very excited and with an open mind to purchasing a time share. This whole experience set the tone in a negative way that could have been wholly avoided with better customer service, significantly setting back my openness to any selling points for the rest of the trip. I actually enjoyed the timeshare talk. The man I was assigned to, Antonio, was knowledgeable and passionate about the product and I enjoyed some of the history he discussed about the location itself. He is quite good at what he does and I appreciated the in-depth tour of the facilities. Unfortunately, no matter how good he was, it didn't take away from the fact that the product itself needs improvement and what he was selling was potential. The weather wasn't optimal and I bought a two day ski pass that I ended up only using for half a day. I can't speak to the equipment rentals because I brought my own gear, but I did use the shop to adjust my bindings and they were friendly and competent. The slopes were pretty icy and could have stood to have more snow blown onto them...there were large patches of rocks and ground showing. They were enjoyable for what they were because they were so empty...if it was more crowded, these conditions would be dangerous. For $90/day lift passes with such a limited number of runs, I'd expect better conditions be maintained. The staff were friendly and welcoming for the most part. I did have a bizarre incident happen at the coffee bar, where I was waiting for a good ten minutes to use a bathroom and an employee very obviously cut the line as soon as the gentleman in front of me came out and held the door open for me to go in. She knew I was waiting and even made eye contact as she came out, without feigning an apology or "oops I didn't realize you were in line too". It was bizarre and describes this whole confusing experience; a mix of great experiences with terrible ones and not much overall standardization. Amenities are clean and well maintained. The workout room, dry, and wet saunas are well kept. I loved the little thoughtful touches like the eucalyptus scent in the steam sauna and that there are fairy lights everywhere to create a welcoming atmosphere. The fact that everything is an add-on is pretty off putting. I would prefer paying an extra 100 dollars to have yoga and exercise classes, locks on the locker room doors, etc. available without worrying about being charged; anything to make it feel more like a vacation and take away the anxiety of constantly feeling like im going to be upcharged. Generally, I came away feeling ok because of the steep discount I got to stay. Would I have been happy if I had paid full price? No, I honestly would have felt ripped off. All that to say, I think with better customer service and higher emphasis on experience, the resort could become the one stop shop community its hoping for. I honestly would have had a more favorable review if you had just charged more, and upped the experience quality and professionalism of guest/staff interactions. There's definitely potential, it's just not there yet.

    The living room

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    Received full refund but was offered multiple options to stay and get a better experience. We live too far to do that so it was a no for us.

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    Page 3 of 18

    Ask the Community - Massanutten Resort

    Are there student passes?

    Yes

    I will need to do video calls while here. Is the Premium wi-fi adequate at Eagle Trace or the Summit?

    They offer premium and free. You should be good to go with free as I've used it myself for a video call, no need to purchase the premium.

    I recently booked through the website for a good price, but I am reading on here that there may be hidden fees when I go to check in. How much are the amenity fees and the resort fees that I keep seeing on here?

    Depending on who you used to book it may range from 40-100 for the week.

    What are the names for the hotels on the property?

    Woodstone Meadows The Summit Shenandoah Villas

    Can the twin beds in the Summit units be pushed together?

    yes as long as you put them back when you leave

    Don’t See Your Question? Ask Away!

    Review Highlights - Massanutten Resort

    Kids enjoyed movie night up at the top of the mountain and enjoyed entire days at the indoor water park.

    Mentioned in 21 reviews

    Read more highlights

    Cave Hill Farm Bed & Breakfast

    Cave Hill Farm Bed & Breakfast

    4.5
    (11 reviews)

    (Please note the dates on other reviews are over three years old. This reflects the current…read moreexperience.) I wanted to love the Cave Hill Farm B & B. The description and online reviews painted a picture of a quaint antique-filled farmhouse. This is true. I loved the antiques! The player piano and some furnishings reminded me of my childhood home. The innkeepers showed us around the first floor of the B & B and told us Keurig coffee was available anytime. We were told we could use the wine glasses on the buffet and there were bottles of water in the mini-frig near the dining room. They brought us to the Bridal Room, which was furnished in antiques. We asked for a restaurant recommendation and were not disappointed with their suggestion of Hank's Grill. When we returned later reality set in. There was no water in the mini-refrigerator. There was no closet, the armoire was too dirty and dusty to place our belongings, and the only hook fell off the bathroom door. The following evening we noticed our room had not been tidied, we had already made the bed but towels were not replaced, the shower gel dispenser which was almost empty hadn't been refilled, and the single tiny waste basket was not emptied. I am aware many hotels and inns eliminated daily cleaning since COVID, but it was not noted on the Cave Hill B&B website, nor did the innkeepers inform us. There should have at least been additional towels delivered outside our door, or four sets of towels in the room the first day and shampoo and shower gel filled. The first-morning juice glasses and a beautiful empty pitcher were on the breakfast table but there was no juice or water, therefore no beverages for non-coffee or tea drinkers. When we returned that night the walkway was so dark I needed a flashlight. We planned to have wine on the deck off the upstairs hallway. (The deck was a plus.) There was only one wine glass and it had a fingerprint. The following morning no glasses were on the breakfast table and there was still no water. We would have loved to learn more about the farm and cave but the only times we saw the innkeepers were at check-in and breakfast and that was only for a few minutes while she placed the breakfast on the table. We did not see the innkeepers, nor get a "Hope you enjoyed your stay" at check-out, the process is to leave the key in a basket. Cave Hill B & B is an interesting property with lots of potential but it needs a good cleaning and some Virginia hospitality.

    This was a great surprise. In a beautiful old house there is this beautiful, full of history inn…read more When I arrived the innkeepers welcomed we warm a smile and with their pretty baby girls. I got a guided tour of the history and its history, Wow! I stayed in the gold room and I loved it! Big, so comfortable, clean, with original decorations. I felt like in a real living old-time home. As of why it is called the Gold Room - you will see the funny story on that in the room! Breakfast was so good: freshly made and generous, served with a smile. I would gladly come back!

    Cottages at Chesley Creek

    Cottages at Chesley Creek

    5.0
    (4 reviews)

    We loved, loved our stay at The Pines. We pulled up and I exclaimed 'this is perfect'! No wifi and…read moreno reception was a dream come true. The place was lovely- The kitchen had everything, I definitely used the fireplace more than once, we loved reading in the living room, the bed and sheets were comfy, the bathroom was bright. Three cheers for yoga on the porch. Chuck was great. I hated leaving!!

    We've visited Chesley Creek Farm twice and will continue to return year after year…read more If you are looking for seclusion, nature, and a personal touch without sleeping in a tent this is the place for you. The cottages (there are 4 to choose from) are well appointed with everything you need and lack exactly what you don't need in a place like this (phone, tv, or internet). The cottages are in Dyke, VA about 20 minutes from Skyline Drive so it's very easy access for hiking. It's about 45 minutes to Charlottesville where you can shop for groceries, go to dinner, or just hang out if you need to reconnect with the city. The cabins have jacuzzi's, full kitchens, grills, backyards with fire pits, indoor fireplaces and board games. They also have a salt water pool in the main house that you can use (and I recommend after a hike!). Personal touches make this place what it is: they've thought of everything. We also loved the fresh cookies that were dropped off at our house and Chuck and Stew always write us personal notes to welcome us to the house. Looking for privacy? The cabins are secluded and you enter them via a keypad on the door so you don't have to check in or out...just come and go as you wish. I highly recommend this place! And will be back in the fall.

    Mountainside Villas

    Mountainside Villas

    3.7
    (9 reviews)

    Our family bought in to Mountainside Villas about 5-6 years ago and have had nothing but amazing,…read moremutli-family vacations here. The units are enormous, with space to spread out. Very well stocked and enormous kitchens, high ceilings, large windows and situated beautifully on Massanutten Mountain. Wish they had propane instead of electric fireplaces, but other than that, this place is great. Most of the units appear to have the major stuff updated (Kitchens, Baths & more) but it is a more rustic with older decor, but okay to put your feet on the coffee table sort of place perfect for families. They have access to all of the other resort stuff on the mountain as well.

    Well... I put off reviewing this site until I was able to off-load the timeshare that was "gifted"…read moreto me by a relative. Thanks, but you can have it back. Our week was 48--right in the middle of nothing. It's the height of off-season, so understand that my review may be tainted by the fact that most "things" are closed, there's no snow, and everyone is gearing up for the storms to come. The condo was nice. Well-equipped and cozy. Kids loved playing in the downstairs "hot tub," but the water got cold before the entire spa was filled. Upgrades will be needed at some point...but not sure that they'll survive the timeshare tradition. I was lucky to find someone willing to take this off my hands. Paying the annual fee was only slightly less than 3-4 nights at a decent hotel elsewhere. If you're able to buy into RCI and enjoy the benefits of banking and playing the weeks/points game, this is a decent start. I wouldn't return every year. Particularly in the off-season.

    Massanutten Resort Golf Course

    Massanutten Resort Golf Course

    5.0
    (1 review)

    The Mountain Greens course at Massanutten Resort is the best golf within one hour of…read moreCharlottesville this year. And I'm talking courses where the public can play without paying an arm and a leg. The course was immaculate today, and I was happy to meet the Superintendent (Paul Marshall) out on the course to tell him so. It has been a long hot summer, and some of my favorites are lagging, but not "The Nut". Tee boxes and beautiful bent grass fairways are lush, and the greens are presently in the best shape I've seen them in five years playing here. The scenery alone makes the course worth a look. It is the most difficult course I play, and if you want to introduce a visitor to Virginia mountain golf, this would be a good place if they are not heavy slicers. With few exceptions, every fairway is sloped left to right, with uncleared "wild" forest awaiting on either side of fairways; typically a steep drop down on the right side. And these fairways....some of them seem narrow enough to spit across. You need to be able to hit draws to get the most out of your driver, and there are a couple (#1 and #9 come to mind) where you really do need a hook. I mean....nothing like a sharp dogleg left with the fairway sloping away from you to the right. Right?!? No matter what you think you are reading on the greens, you need to know where the mountain is because your putt is going to roll away from it. Really, the first four holes are an endurance test - get through them and you know at least that you are past the worst. This is a resort, and the clientele includes people who have never seen a golf course and mistake the cart paths for walking trails. So....that does not seem like fun? Well, if you're worried about your handicap, the course is rated appropriately. If you feel like you need a low score that day, maybe try somewhere else. But if you want to be challenged by an excellent course, this is the best. A wide VSGA window makes this a bargain even on weekends at $35 with cart. Without the card, $69 on weekends for guests is tough to argue with. Grant yourself some mulligans, and have fun with it!

    Best Western Plus Harrisonburg

    Best Western Plus Harrisonburg

    2.3
    (4 reviews)

    I stayed at your property on December 15, 2025 with my elderly parents, and our experience was…read moreextremely disappointing. The staff was rude and disrespectful, especially toward my father, who has hearing problems. Instead of being patient and understanding, they were dismissive and unprofessional. The cleanliness was also unacceptable. Our room was not properly cleaned -- the toilet paper had clearly been used and there was hair in the sink. The breakfast bar was dirty and looked poorly maintained, and the indoor pool was very dirty as well.

    We have stayed here before a few times, but it has been a couple years. It does appear to have…read moregone downhill. On the plus side, the rooms were clean. Zero complaints and I tend to be picky about that. They also presumably replaced the aforementioned rude staff because they seem to have a professional, friendly and indispensable employee (Victor). On the negative side, the mattress started killing my back instantly. I do not have a bad back. And I never had an issue the other times we stayed here. Also on the negative, though somewhat picky side, the breakfast was the same every day during the 5 days we were there. It was lacking previously available items and few choices were healthy. I was really hoping for cooked oatmeal (the "hot" water and oatmeal packets don't result in a normal oatmeal texture) and hard boiled eggs. They had the industrial scrambled eggs ("eggs"?), fatty sausage, gravy and biscuits. There were few other guests who were families; a road construction crew appeared to be staying there. (No problem with that - they cleaned up their spills and were quiet.) There was a strange sign at the front about no longer allowing people to stay there if they lived within 50 miles of the area. That was a bit baffling and made me wonder if they were concerned about the hotel having been used for nefarious illegal transactions (?!) in the past. It is right off the interstate. So overall, it was okay, but I do think it has gone downhill. I think it has changed management or ownership and that may help.

    Massanutten Resort - hotels - Updated June 2026

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