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    2 years ago

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    6 years ago

    I used this company to get my AC checked. Very professional and knowledgeable about what was wrong and fixed my problem

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    Apex Plumbing

    Apex Plumbing

    4.5
    (22 reviews)

    We had our water heater replaced and the experience was excellent from start to finish. Gus was…read moreamazing, great communication, showed up on time, and got the job done fast without cutting corners. He explained everything clearly, kept the work area clean, and made the whole process easy and stress-free. Professional, efficient, and reliable. If you need plumbing work done right the first time, Apex Plumbing is the call.

    This is very disappointing. I contacted Apex Plumbing for a water heater replacement. When I asked…read morequestions about pricing, the contractor became frustrated and seemed to take my questions personally. The main issue was a lack of upfront clarity: the initial quote of $2,100 didn't specify it was a cash price. When I asked if paying cash would change the price, he then said $2,100 is the cash price, and paying by credit card adds 4%. This was not mentioned initially, which felt misleading. When I questioned this, he said: "I'm not rejecting you. Anyone who insults me with dishonesty doesn't deserve my services. I pride myself on honesty and transparency. I treat all my customers with respect and kindness. I am one of the kindest contractors you will come across. But for you to question my honesty is an insult." Transparency and clear communication are essential in good business practice. Any professional contractor should state upfront: "$2,100 cash, +4% if paying by card." Because the full picture wasn't communicated when it mattered, it's understandable that I felt the situation was not handled honestly.

    Top Tier Plumbing and Air

    Top Tier Plumbing and Air

    4.8
    (101 reviews)

    We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

    Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

    Master Air Tech - hvac - Updated July 2026

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