Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

DiChristopher Appliance Service was recommended to me by my neighbors and my plumber. They were…read moreright! This family business is excellent. I had an issue with my dishwasher and Anthony came out and fixed it right the first time. It was malfunctioning in more ways than one, but he was quickly able to diagnose the issue. If I ever have any appliance needs in the future, these guys will definitely be my go to. If you live in Odessa, Lutz, Land O Lakes or the surrounding areas, give these guys a call.

I was happy to have DiChristopher schedule an appointment quickly and communicate when they were on…read morethe way. My refrigerator was fixed at a very reasonable cost. Don provided good information on how to keep my refrigerator in good running order.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

My dishwasher died and called Marks to organize a serviceman. Sergei Sergei came out last week and…read moretroubleshoot the 4 yr old appliance and determined I needed a new control panel. Sergei returned today with a replacement panel and installed it. He did a great job and the dishwasher is working like new. He was very neat and tidy. I was very happy with his work and would recommend Mark Appliance highly.

I needed my Samsung dryer repaired and someone came out on Monday after i contacted them on Sunday…read more The repairman, Alex, was very friendly and competent. He didn't have the right size drum belt on the truck so it had to be ordered. Alex came today, Wednesday, and completed the job in a jiffy. I cant recommend this company highly enough! Lu

They installed my dishwasher and did a great job. But I like most is that they took the old one.read more

Arrived during the hours stated in the appointment. I had the needed part and spent time replacing…read moreit and cleaning lint. The dryer was running hot, and I could dry my soggy clothes. Would recommend! Sam was very professional and pleasant!

Professional, responsive at a reasonable price. Technician was an expert, very friendly and…read moreon-time. They repaired a laundry center washer, and a dishwasher. I will definitely call them again!

I was looking for an alternative to Sears to fix my dryer, because Sears uses subcontractors. Sears…read moremay not mention this when you call them, or they may tell you the contractors work for them, but they are subcontractors. I did not want to deal with that. Plus, with Sears, they make one appointment to come to your home, assess the problem, determine what parts need to be ordered, and ask you to pay for those parts in advance. Then they make a second appointment with you for the repair after the parts have come in, which will have been mailed to your home. If the parts end up being the wrong ones, you get to start over again. I had read of too many nightmare problems with Sears repair, so I researched and found this place. I spoke with Nelson and we set up an appointment. I specifically asked for late afternoon, which turned out to be an issue. Because of that, my appointment had to be rescheduled several times, because they were not in their busy time of the year. Luckily I was not in a hurry. I know I could have called Sears and had someone out immediately, but I wanted to give these guys a shot. Finally the appointment was set, about three weeks later. Again, this was because I was requesting an appointment for after 4 p.m. If I could have done an earlier appointment, the work could have been done sooner. But I tell you this in case anyone needs a late afternoon appointment and it is a certain time of year for them. Justin came out and did the work by himself, even though I have a stacked washer/dryer unit. But he handled it fine. Sears would have sent two people. All Brands Appliance could send two people as well, but they would charge extra for it. And really, there was no need. My stacked unit (the type I had) did not have to be removed from its position. Justin was very polite and neat, too. And they had gotten enough information from me that they were able to have the likely parts on hand for the job. Sure enough, Justin had the right parts to fix my dryer. It was done in one appointment. And at a very fair price. So the work was done in one appointment, not two, which is the way this company tells me they prefer to work (unless it is unavoidable and unforeseen parts have to be ordered). The business of the first appointment is not just to diagnose your problem and then leave. It is to show up with the necessary parts to fix your problem in hand and fix the problem. And I like that business model. Again, it may not always work, if while diagnosing something unexpected comes up. But I like it a lot better than Sears' model. They also have a 90-day warranty backing their work. I called because I thought I heard a sound, and they said if I wanted them to come back out to let them know. But I did not hear it again, so no need. Highly recommend for appliance repair.

Had a dryer give out on me after piecing it together for the last 30+ years. Stopped by Appliance…read moreCenter to look around and found a dryer for a great price. Loaded it up and got it home. It ran for a couple of cycles and stopped. Called the company the next day, explaining the situation, we were told to bring it back, and he would fix it. Took it back, and it was going to take a little bit of time to repair. Instead of having me sit there and wait, I was told to just pick out another one. These people are the nicest and easiest people to work with. I will continue to come here as needed, and I will recommend them to anyone.

Don't do it. Just go to Lowe's and purchase something new. We bought a fridge in January 2022 for…read more$480. Their warranty is 90 days. We started having issues eight months out and they serviced it for free, which was nice. We had additional issues 11 months out from buying it and we are now told that the fridge is in bad shape and would need an $800 repair. They were not willing to accommodate us, but just give us free delivery on an additional fridge, if we were to purchase it. It makes me sad that we wasted our money on this appliance center for a fridge that couldn't even last 1 year.

used this company in the past and have always had a good experience with them…read more i would certainly recommend them. Michele & Allen

Honest, responsive and not gouging on pricing. Quick delivery on parts needed, with work guaranteeread more