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    Vehicles Nashville

    3.7 (46 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Vehicles Nashville

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    Toyota Sienna
    Chad B.

    Call Raleigh! When I contacted Vehicles Nashville several weeks ago, the gentleman I talked to didn't seem interested in helping. I could tell right away they are a busy dealership That pushed lots of inventory. When I called back again, I got Raleigh. He was immediately interested in my needs and very quick to follow up. He helped me set up a 3rd party vehicle inspection since we are purchasing out of state. He followed up once the inspection was done and made sure all the issues found were fixed. The vehicle was in overall good shape for its age and mileage. Working in the vehicle industry for a few years myself, I liked Raleigh's straightforward customer service-based approach. I didn't feel like I was being taken advantage of or led on in any way. Raleigh held up his word in good faith. Thank you for the great experience!

    Gerry L.

    Great experience, exceeded my expectations. Called to see if truck was still available and it was. Made a good deal and exchange info, signed contracts on Friday, got the vehicle on Monday after funds went through. Drove off the lot in 5-10 minutes. Love the new ride, would purchase from them again.

    Chris Joiner was top notch!

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    6 months ago

    Joe Semmes took outstanding care of me in the purchase of new truck! Quick and efficient, got me in and out!

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    17 hours ago

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    6 months ago

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    4 months ago

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    2 years ago

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    1 year ago

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    8 months ago

    Was there and one was on there phone while I waited and other on the computer in the back. There was no customers there but me.

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    10 months ago

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    2 years ago

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    6 years ago

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    3 years ago

    They are great they fixed what was wrong going on with my SUV we come there all the time to see other cars that are for sale

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    3 years ago

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    3 years ago

    Good luck with getting any promised repairs done on your vehicle purchase. Won't return calls. Avoid this business.

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Seth and Jacob were both responsive and provided us with excellent service!! Contact Seth or Jacob any time if you need a new car.

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Wonderful stress free experience! Everyone was very helpful! Great value too! In & out to purchase my vehicle within an hour too!

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    6 years ago

    Good experience. They honored the trade in valuation and the price of their car was fair. Would recommend.

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    8 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    7 years ago

    Will never buy a car here again, these guys sold me a flood car, it's been a money pit since I got it. So disappointed

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    Excellent experience purchasing our son his first car. The salesmen made him feel very special and thus far the Truck has been golden!

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    Page 1 of 2

    Ask the Community - Vehicles Nashville

    Review Highlights - Vehicles Nashville

    Seth and Jacob were both responsive and provided us with excellent service!!

    Mentioned in 4 reviews

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    EchoPark Automotive

    EchoPark Automotive

    2.3
    (57 reviews)

    I will be honest that I was very hestiant to shop at EchoPark based on the reviews I saw online…read more However, we had a completely different experience than what I read here and want to give them the credit they are due! When I arrived, I was met by Haley and she was wonderful! I let her know that I didn't have much time but that I wanted to look at the car, get a value for my trade and get an out the door number as soon as possible. I went to look at the car while she started the valuation on the trade and getting the numbers I requested. I appreciated that she gave me space to look at the car without hovering over me the entire time. I was able to call my husband and talk through things with him without feeling like I was being watched (we all know the feeling at other dealerships). They took about 25 minutes to get the value for my trade (very quick!) and then we had the numbers I was needing and I was headed back home within about an hour and 15 minutes total. I came back that evening with my husband to purchase the car. We were able to send over some information in the meantime so the paperwork was ready for us when we arrived. Haley was quick, professional, and very helpful with any questions we had. If you're hesitant about shopping here, don't be! We had a great experience and got a wonderful vehicle at a very fair price. Ask to work with Haley if you can, she was fantastic!

    In my 37 years on earth, I have never encountered a car dealer so intent on not taking my money. It…read morewas really almost Twilight Zone weird. So I have an appointment, right? My wife had discussed 4 different vehicles with a rep ahead of time. Get there and the "phone rep" and in person salesperson are different people. That's fine. It's the digital age. I get it. Except that whatever notes they have on the computer only list one car because "that's all it has room for" and that one car juuuuust got sold (right), but we can look at the other 3. But then we have to figure which vehicles those were all over again. Frustrating, but ok. We want a car. Oh, but we can only drive two of the three, because they are understaffed, despite the 5 people behind the desk alone just having a conversation, and that somehow means they can only check out 2 cars per person. So if I want the 3rd, I can't test drive it. Uhhh ok, well I know which way I'm leaning so I can cross one off I guess, whatever. Anyways, the salesperson grabs 3 sets of keys. I was looking for some engagement here - someone to talk to use about the vehicles, ask questions to, etc. Nope. She hands us 3 sets of keys, tells us 2 are on the left, 1 on the right, go check them out yourselves. Really starting to feel...unwelcome? Like an annoyance? I decide to roll with it anyways since we took the effort to come out. Inspect two vehicles, but cannot find the 3rd for the life of me. Walk the whole lot, come back in, find our rep, ask her if she could come out with us to find it. She legitimately just tells us to make another lap, maybe it's around the corner. I just kind of stand in shock for a moment, but ok, I head back out to sell myself this car I guess. But it's nowhere. Just me walking around for 20 more minutes hitting the button on the keys, going row by row, through the whole place. There isn't even a car matching the description. At this point, I'm frustrated and go back inside to once again ask for some help, except she is gone. Really, all the salespeople had cleared out except one helping a family with paperwork. I just stand in the lobby, holding 3 sets of keys, with nobody to even give them to so that we can leave. Someone finally comes out of the back after 5 minutes. I put the keys on the desk, tell him we have no idea where our rep is, but here are the keys and we are leaving. On the way out, I tell him that just a little more engagement would have been nice here. He tells me he understands. And that's it. Nothing else. So we left. Just like...do yall not want my money? I wasn't trying to haggle. There wasn't really even much of a conversation. Is this like a self-service dealership where you just pick a car and leave? Just such a weird and off putting experience. With all that said, save yourself some time and move on to the next spot. I don't even know what to make of it all, but these really don't seem like people that want to sell cars, talk to people, or...run a business at all.

    Global Selections

    Global Selections

    1.0
    (3 reviews)

    Ali seems like a nice guy, but he is not honest and does not respect commtiemnts. I visited his…read morespot and found a car I liked. I asked him if I could have the car inspected. He agreed. I called him back the fowlling morning, told him I was purchaisng, asked him for a bill of sale to get to my bank and let him know I would by and pick up the car for isneopction that afternoon. He accpeted my offer and agreed. Four hours later he called me and told me he sold the vehicle. AFter spending an hour trying to arrange finacing, getting insurance ready, and arranging an inspection, he pulled this stunt. He either knew somehting was wrong with the car, or recieved a better offer and sold it to that person after he comitted to selling my the car. EIther way, its's bad business practices that neither I or any reputable dealer would use. He will likely respond to this review and state that he was not left a deposit. He never contacted me once when he was cosdering selling to another customer after we had agreed on a sale. I will never do business with Global Selections now or in the future and suggets you strongly consider this review.

    I bought a 2018 Buick from the guy here. I didn't even get the car home and the check engine light…read moreturns on. I call Ali and he says bring it back. I do. They have the car for 3 days then call saying its fixed but if the light turns on call him back. I drive the car one more time to Nashville and on the way back guess what check engine light turns on. I call Ali tell him its on but now the code says turbo charger is the issue. Ali basically says oh well its as is. I spent over 11k. This isn't good business. I've looked through the reviews and multiple state they believe he is just having the codes on cars cleared and then selling the cars knowing they need work. No wonder he pushed the warranties so hard. He knows he is selling lemon cars. Do not spend your money here. Worst experience I've ever had buying a used car. A good dealership would take the car and fix it if the car hasn't even been sold 4 weeks and its throwing codes left and right warranty or not.

    Mercedes-Benz of Music City

    Mercedes-Benz of Music City

    3.9
    (133 reviews)

    Highly recommend Kira at Mercedes Benz of Music City! Easy purchasing experience! Kira found me…read moreexactly the next vehicle I was looking to own. Professional, knowledgeable and very enjoyable to deal with sums-up my vehicle search and buying experience with Kira.

    A Frustrating Experience at Mercedes Benz of Music City's Service Department…read more If you're expecting the luxury service experience that should come with taking your vehicle to a Mercedes dealership, Mercedes Benz of Music City might leave you disappointed. My recent visit was a string of miscommunications, unexpected costs, and an overall lackluster customer experience that fell well below expectations. The Loaner Car Debacle From the start, things were off. After my car was towed to the shop, I requested a loaner vehicle and was assured that one would be available the next day and that it would be held for me. When I called back the next morning? Suddenly, it was 3 to 5 days before one would be available. Then, to make matters worse, one of their technicians, Noah, actually suggested that I rent a car instead. Not exactly what you expect when you're told a loaner will be reserved. Pushing Sales Instead of Service At one point, their sales department reached out--not to check on my service experience, but to try and sell me a new car. After that? Radio silence. No follow-up, no courtesy check-in. Just another attempt to push a sale without ensuring their service department was actually taking care of my current vehicle. The Costs and Previous Service Issues When the diagnostic came back, it was a whopping $550 just to figure out what was wrong. Turns out, it was the starter, and fixing that alone was nearly $3,000--not to mention the other recommended services that they tacked on. What made this even more frustrating? I had recently come in for an oil change, and not only did they fail to reset my onboard computer, but now I was being hit with more costly "suggestions." Poor Communication and Customer Service When I finally picked up my car, the experience was completely impersonal. Unlike other Mercedes dealerships I've been to, where the staff ensures a smooth handoff, I was barely acknowledged. No manager came to speak with me about the issues I had with the service department. Instead, I was handed my keys and vaguely directed to find my car outside. I was literally left wandering the lot, clicking my key fob like I was lost in a grocery store parking lot. Final Thoughts The one bright spot was my service technician, Kalyn, who was friendly and professional. But that alone wasn't enough to make up for the poor communication, inflated costs, and lack of basic customer service from the rest of the team. While I appreciate the discount provided after raising concerns, my experience at this location did not reflect the level of service I expect from Mercedes-Benz. I truly hope they take steps to return to the high standard of customer care that the brand is known for.

    Vehicles Nashville - usedcardealers - Updated August 2026

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