I am surprised the average rating of this business is only 3 stars! I have been going there for…read moreseveral years, and they are always very pleasant, the machines and surroundings in good repair. Now they have all new machines, and the only (dryer) down is one on which a "customer" cut the coin slot. The prices are very fair.

I watched my washers the whole time, no water. & no I didn't fill up my washes. I had one small…read morebag, separated in two for pretty big washers at $3.25. No water! No wash! Very iffy. I feel like I wasted my time here. Don't think dryer will do much either, I kept seein' customer throw tons o' quarters in for dryers. No sink for after hours, but maybe during attendant times???

Nice and clean but there is no one around to help most of the time. Machines worked well but the…read morerestroom is always locked! I spilled detergent on my hands and had no way to wash it off. :( There is no available restroom on that side of Simms Way so you have to take your life in your hands if you need to go and cross that busy street to use the restaurant's restroom.

Very nice to be able to drop our laundry off after hiking Mt. Rainier and then to pick it up after…read moreour full day whale watching tour. friendly staff and service was quick. They texted confirmation, which was helpful.

Time for laundry on the trip. This is a block from our…read morestay. Many machines and dryers 4.50 for a good load and 3.00 to dry it if no towels or levi pants. Staff on duty to assist with answers. No parking spots for this many washers

I came to this laundromat three years ago while traveling a couple of times. I came again this time…read moreit still as clean as can be. I used to own a laundromat and I know how difficult it is to keep machines working and clean, but this one gets 10 stars. !! I did not see any machines with out of order signs on them and the worker that was there was doing fluff and fold for customers and continually wiped and cleaned. The place was spotless. Thanks again. Everybody should try this laundromat and to make it even better. They have a car wash right next-door either do it yourself or drive-through.

How does a business like this get a prior customers review Deleted??…read more Sometime in late 2017, possibly early 2018 I frequented DM at least 3-4 times a month. On 1 occasion I had another customer cuss me out for the reason my white boxer followed me into the building.. I ignored his blatant rude arrogance. A few weeks later? This same older South American male, 50-55 once again decided to curse me out simply bc my boxer again slightly stepped foot into the side door of facilty. This same man? Also had his young son with him, raising his arms cursing me. This time I invited him outside to say this to my face, enough of his obnoxious mouth. He called the police instead, and I stuck around to explain not just this incident, but also the previous verbal tirade this hot head spews.. The owners? Decided to 86 me, and I've not returned since nor will I Ever if this is how they conduct business all they are afraid of so.me random middle aged Hispanic man who has anger issues.. Oh,plenty of patrons sit in that front lobby with small dogs in thier laps but not 1 of them stuck up for this Disabled veteran.. You've earned a life long Boycott DM... Count on me telling everyone I know about your Business.. Couldn't think of more deserving business that has had several Equipment fires due to shoddy maint, being overlooked... Driers that suddenly ignite due to dangerous amounts of dry clothing lint. Owners weren't even on premises to witness both occurrences of this bully who also parked his vehicle on the side of the facility which is clearly marked "No Parking".. I guess the rules only apply to ppl you afraid will take you to court over Discrimination...

I called and spoke with Rhonda regarding a wash and fold service. She was polite, courteous and…read morefriendly. A few days later I showed up unannounced with the laundry and some exacting instructions. Again she was very pleasant to speak with. She stated the delivery date and gave me my receipt. The day before the scheduled pickup she called and asked if I would like anything on hangers. I asked her to just stack everything up and she did. When I arrived to pick up the laundry she indicated that the whites and colored clothes were in separate bags in order to comply with my request to give back to me very very damp shirts, pants etc, anything colored. My clothes have zero smell to them. Everything was very clean, even the things I had worn camping that were quite soiled and smelled, had bug spray etc. Everything was perfectly neatly folded, even my underwear and socks were folded in individual little bags. She delivered according to my ask and to my 100% satisfaction, and with courtesy and kindness. This is definitely one the best if not THE best wash and fold experience I've had across the USA over the past 3 years. The facility was clean and organized and leaves a good impression despite an older building and facade. I would use the service again without hesitation. Many thanks to Rhonda.f

For about 30 years Master Cleaners has been cleaning my garments, both work and personal items…read more They have never caused damage to any garment. They are uniformly pleasant and helpful. They've set me up with people who do alterations, and that has always turned out well. They sew on missing buttons. A year or two ago they joined forces with Dockside Cleaners, whom I have had similarly excellent service, under the White Lark name. The service continues as excellent as before. Douwe Rienstra

I go out of my way to patronize local businesses but, sadly, these guys earned a D- from me…read more Dockside ruined an old, expensive and precious (to me) textile that I cannot replace. OK, these things happen. What I do ding them for is that they failed to warn me in advance that the outcome could be bad and that they'd switched to a new type of cleaning procedure since the last time it had been successfully cleaned. I'm heartbroken over the loss of my treasure but that alone probably wouldn't have stopped me from using Dockside again. What did it for me was their (unprovoked) defensive, unapologetic, belligerent response when I tried gently discussing the problem. They did return the cleaning fee, but only after I requested and had to endure the aforesaid bad reaction.

Fixed old carhartt jacket the sleeve ends where all messed up and used leather to fix and looks…read morenice and fixed holes too

Website says they're open on Saturday, when you get to the door, sign says Saturday by appointment…read moreonly. They need to fix all their sites. It's frustrating to make the trip and no one is there.

Clean and I washed my Jeep while the clothes dried. All in all a great deal. Machines are very well…read moremaintained. They need to sell soap and fabric soft.

Everything went well. I've tried both the laundromat and Carwash. Both do exactly what they say…read morethey do

Had a wonderful experience here getting a dress altered to fit. I was purchased a dress as a gift…read more Originally the sleeves were too tight and I couldn't lift my arms. She added the panel of fabric to the sleeve which made it fit perfectly. Now that it's no longer too tight, I can wear my dress comfortably. They also had cute keychains, which I bought two of.

I came in with a broken (trashed) zipper on a knee high leather boot. Brenda fixed both boots…read morecompletely in 10 minutes! I was so pleased, amazed, and impressed. She is the MacGyver of repairs and one of the best business assets in Sequim. Customer service was amazing.