Juan from chilly Billy responded within an hour and completed the repair within 2 hours. Could not…read moreask for a more competent technician.. service was top notch and he was very respectful of my living space.

AC Tech Josh came out to take a look at my unit and within minutes he was able to solve the issue…read more True proffesion.

these guys have done a variety of Hvac and electrical panel upgrades on my 3000 sf house. I got Dan…read morewho is the best electrician and honest guy I ever worked with after 25 years in construction ive met all types. but Dan is spot on clean honest efficient service. also Mike M? did my Hvac service which was quite expensive but he pulled the coils after servicing the outdoor unit because the coils were very dirty from pet hair and whatever else clogged them up. he was on time friendly and personable did a superb job on getting my smaller Hvac second system in top shape. id call these guys first and know they are the right people for the job! Peter schmitt

If you're considering this company, PLEASE read this first: Trusting them cost me over $10,000…read more ACE Solves It All came to diagnose my A/C, spent five minutes on it, and claimed the compressor, condenser, and coils had all failed. Then they vented the refrigerant into the atmosphere (see video) and quoted me $16,000-$24,000 for a replacement system. The next day, a reputable company found the real issue was actually minor, and none of those components were bad. However, because ACE had already vented the refrigerant, and my system used an older type, I ended up having to replace it anyway. The more reputable company replaced the entire system--unit, air handler, everything--for just over $10,000--about *HALF* of ACE's quote. Bottom line: ACE Solves It All turned a simple fix into a full replacement and quoted double the price. Their efforts to make a sale cost me more than $10,000. Think very, very carefully before letting them touch your HVAC system.

We were initially quoted over $3,700 for the work to replace our condenser coil. The coil was under…read morewarranty with Trane. We had to pay for the labor. After discussing it further, the price was reduced to $2,658--a difference of more than $1,000. While I appreciate the lower price, it makes me question why we weren't given the fairer price from the start. Transparency and consistency in pricing are important, and this experience has unfortunately affected my trust and confidence in this company. We hired another company and paid around $1,500 for the exact same work. Very disappointed in Osceola Air.

I really wanted to like this company. The sales process was excellent, and they sent a very kind…read moreperson to walk us through our options. However, two years after spending over $30K on two new units, the experience is beyond disappointing. Within 2 years after installation, we discovered several major shortcuts taken by the installers: they failed to install a safety switch (which led to a leak and ceiling damage) and didn't install the correct breaker for the unit. Each of these led to costs for us to repair. Now, we are dealing with a faulty coil and another $1500 repair bill. The most disappointing part is the lack of accountability. We shared all this information with Dave. It took 2 days to return a call then another week for him to say they wouldn't do anything to make it right. Instead they simply said we should have called them for repairs. Well when the ceiling is leaking, or the house is hot you call who can be there in 15 minutes. Not a company that will call back later. They may be nice people, but based on my experience, they don't stand by their work and their installation quality is poor. You would think local installers would understand that doing the right thing will always pay dividends. Apparently not in this case.

Used new customer discount. Had an inspection done and they offered professional recommendations…read more Overall good experience.

This is to update a previous review. It looks like they got the billing issue fixed, it just took…read morelonger than I expected. As noted previously, they came out on Memorial Day and the service charge I was quoted was reasonable.​

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Smith's is a great company to work with. I've spoken with Maryann, and Toby came out to our house…read moreto give us an estimate (and later install) a new air handler, compressor, and reseal existing duct work. As soon as Toby and the other tech walked in, it was clear they knew what they were doing. We had gotten several quotes from other companies, and most suggested putting the AC in the attic. Toby immediately told me that while there were some companies out there that would do that, he would not, because sitting in the heat and humidity would damage the unit over time, as well as make maintenance much harder to do for both us and anyone servicing the unit (not to mention the possibility for leaks overhead!). He took a lot of time going through our home to make sure we got the best possible option. Because our AC is in the laundry room, he was careful to check the measurements on our new washer and dryer to make sure we could lay the room out as we wanted without interfering with the AC space. The price was also very fair. We got estimates from a lot of places, and while he wasn't the absolute cheapest, he was less than the median price, and he was definitely the most knowledgeable by a long shot.

My experience was horrible. This company gauges. They were charging me 1300.00 to do a pull and…read moreclean which I came to find out is way overpriced. If you want a company that is honest and you can trust DO NOT USE THIS ONE

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Had them come out and diagnose an issue with my a/c my air handler up in the attic they did come…read moreout gave me a quote to fix it $3160.00 impressed upon me that I needed to replace the system instead for $12500.00 called the second company for an estimate ended up costing $160 . do not use this company they're selling you stuff that you don't need.

AJ's Air came right away when our system went kaput. Within two days we had our new unit installed…read moreand it is sleek looking and fabulous. The owner is such a gentleman and he explained everything and went above and beyond what other contractors have done for us. The price we were quoted was exactly what we paid, even though he had to do some unexpected things. One unexpected thing was to change the placement of the air filter from the outside unit to the return duct inside the house. That entailed the owner special ordering a new return duct cover so it could accommodate the new filter, but no additional charge to us. The total price we paid ending up paying was $2000 to $3000 less than what two other companies quoted us. I would highly recommend AJ's for heating and air conditioning and also for duct cleaning.

AJ's A/C was quick to replace my parents broken AC system at a very reasonable price and did an…read moreamazing job. Communication was excellent and they were able to come out as soon as they had all the necessary items even though a pandemic was looming. Would definitely recommend them to anyone that is looking for an honest company that will go above and beyond for the customer. 5 stars!