We reached out to Kitchen's by Dial. Tony came to our house and we made excuses for his grumpiness…read more He was unwilling to listen to what we were looking for in a kitchen. Anytime I said what I wanted, he told me no and that I was wrong. I said I'd like more space between the microwave and the stovetop, he told me nobody had a pot that big. I explained that we'd be getting a bigger fridge so would need to account for that, he told me no. At one point he went into my upper cabinet that I said I struggled to get things out of and started ripping items out of it (to show me it wasn't a problem) and dropping them in the process. He grabbed my food processor by the handle, so it separated from the base and fell to the ground in pieces. He got animated and ended up dropping his tape measure, dinging our floors. He talked poorly of competitors, which we excused as pride in his work. He also was unwilling to do a lot of the work and was unwilling to accommodate us bringing in other contractors. He doesn't do electrical, he doesn't do plumbing. He doesn't do drywall, he doesn't do floors. We were going to have to lower a wall, we were going to have to remove the shelves from our pantry ourselves. We thought maybe it was just his age. He came back for his measurement and was almost an hour late. I personally didn't want to deal with him so my fiance handled the visit. He continued to argue with every request we had. We thought maybe it was just a bad day. We were scheduled to go to the showroom, I called the day prior to find out if we'd get drawings or even a ballpark pricing prior to our visit. He actually started yelling at me that he refuses to do that. I apologized and said I didn't mean to offend him and wasn't asking him to, just wasn't sure what to expect ahead of time. He explained that he wasn't offended, I just didn't know what I was talking about. I asked for more information about the specific cabinets. I wanted to know if they are 1/2 or 3/4 inch thick boxes. He screamed at me and demanded to know who told me that. I explained that I had other estimates and just wanted to make sure I was fairly comparing them. He went on a tangent about how his company is better than everyone else's kind of thing. I am genuinely speechless the way I was spoken to. The kitchens he builds seem to be a really great product, but it is clear that he will only build the kitchen as he wants it, not as the homeowner does. His pricing was super reasonable too, but it definitely comes at a cost. It does seem like the installers are great, professional and thorough, but Tony is part of every step in the process and I honestly wouldn't have been comfortable having him in my home. I'm shocked that he is still in business with his temper and the way he speaks to customers. If you can tolerate his scolding and don't have any questions or requests, the end kitchen might be worth it. It wasn't to me. I would absolutely encourage anybody who is interested in doing business with him to not meet with him alone.

We were looking to remodel our kitchen and reached out to Kitchens by Dial based on a…read morerecommendation. They had their kitchen done a few years ago and mentioned that the work was well done and the pricing was competitive. Unfortunately, our experience was far from positive. Tony, the owner, came out to discuss our project, but much of the conversation was spent on unrelated topics, including criticism of competitors and why his cabinets were superior. He had a strong, one-way approach to design, mostly telling us what we should want rather than listening to what we actually wanted. He returned a few days later to take measurements, but again, much of the time was spent on personal stories and unrelated discussions - including how he used to be a martial arts trainer for the military. Instead of emphasizing discipline or technique, he made a point to talk about how his training was focused on teaching people how to kill. The way he spoke about it felt strange and almost as if he was trying to assert dominance over me. He also pushed back on all of our preferences, such as wanting a larger sink and different cabinet heights (even though ours are lower than standard). I initially brushed it off as him being an older, opinionated business owner. When I arrived at his showroom a week later, Tony was the only one there. I mentioned that my fiancée wouldn't be attending, and he immediately responded with something along the lines of "Good, the guys make the decisions." He wasn't joking - he said it with complete seriousness as if women shouldn't have any input at all. That set the tone for the meeting. He was extremely intense about his work, repeatedly loudly slamming his hands on the cabinets - not just to make a point, but in a way that felt like he was trying to scare or intimidate me into believing his cabinets were the best. Throughout the discussion, it was difficult to get a word in, and every question I asked seemed to frustrate him. Almost two hours into our discussion, we got to the topic of the sink size. I asked what size sink would fit under the cabinetry he was designing. Rather than providing insight based on his experience, he abruptly dismissed the question and refused to give a direct answer, instead telling me it was up to the granite installers. When I tried to clarify because this was important, his demeanor escalated, he became visibly agitated, and at one point, he called me f***ing stupid before aggressively ending the meeting. As I gathered my things, he angrily snatched up his drawings from in front of me and started slamming granite samples together while continuing to berate me. I remained calm and told him that while I respected that he was older than me, that didn't give him the right to speak to me that way. The moment I said that, his anger escalated further--his face turned red with rage, and he suddenly came at me as if he was about to attack. I quickly backed away and headed for the door because I had no interest in dealing with someone acting so unhinged. I immediately walked outside to remove myself from the situation, but he wasn't done. He followed me out, still shouting/swearing, and as I was heading to my truck, he aggressively moved toward me, getting within inches of my face while continuing to spew aggressive and vulgar remarks. At that point, it was clear he had completely lost control, and I wasn't going to waste any more energy engaging with his outburst. He finally turned back inside when I was almost at my truck, still yelling as he went. Needless to say, we will not be using this company. Based on my experience, I would strongly caution others before allowing this man into their home. His aggressive and erratic behavior was alarming, and I would personally be concerned about having someone like that in my house, especially around my family. Quality of work aside, the experience of dealing with him simply isn't worth it. If you're looking for someone who listens, values customer input, and communicates professionally, you may want to explore other options.

Avery and his team at AV Carpentry exceeded our expectations. They recently completed the…read morerenovation of our attic, and we are thrilled with the results. Their communication throughout the project was excellent, and they effectively managed subcontractors and handled unforeseen challenges with ease. We were especially impressed with the work done directly by Avery, Niko, and Joel: when they were working, progress always moved quickly. Avery will be our first call the next time we have a project.

We highly recommend this company. Avery is very efficient and a true craftsman with custom made…read morewood products. He redid our bathroom to accommodate an ADA approved bathroom and it looks fantastic. We are truly pleased.

Fair pricing, owner is creative and not wasteful with your money…read more Our bathroom toilet was installed poorly and with no seal, it leaked into our kitchen. The kitchen looks nice with how they expanded our work space but the cabinets they installed are junk particle board n with water prone areas, they have blistered, cracked, faded and drawers fell apart. Getting them to come back or help fix the cabinets has been unsuccessful after several calls and texts!

This post is for anyone that is looking for a contractor that they want to trust!…read more I think I figured it out. I want to tell you about our journey. So, just finishing up two bathrooms: our master bathroom and a second-floor hall bathroom, that share a wall. The hall bathroom is approximately 8x10 and the master bath is 10x10, 100-year-old Mt. Lebanon home. The Hall bath is original mud set. So, started the process two years ago and my wife and I struggled to find a contractor. Our primary goal was "peace of mind." We wanted to find someone that had vision, did quality work, and would give us options that would fit within a reasonable budget. And, honesty, after a while, all the contractors start to sound the same...."tell us what you want." And the prices were sometimes hard to fathom and while our initial goal was $60K for both bathrooms, we actually had bids in the $90-100K range. Crazy. After almost losing hope, I was introduced to Jeff through a friend that I could consider "exceptionally meticulous," lol, or picky! And the fact that this friend had nothing but positive things to say about Jeff meant a lot. Look at the pictures, they speak for themselves. What you need to know is that Jeff is onsite and a hands-on contractor. He also has a really great team. He is SUPER meticulous and thinks through obstacles as they arise. When you are opening 100-year-old walls, you sometimes come across surprises and obstacles. I was so impressed by Jeff's vision and how he would thing through these challenges. Further, he has a very strong "design" sense, as the project moved forward, he would bring up ideas to improve the beginning vision and they were always great. As an example, our walk-in closet shared a wall with our master bathroom and now we have a new second floor laundry room/walk in closet. It has changed our life! Jeff's estimate did not change aside from add-ons that made sense as the project progressed. His labor costs were mid-point to our bids and while we went over budget, it was our choice because of the materials we chose to use. And why am I posting all this, you might ask? I've been in sales my entire career, and it's my fundamental belief that when you identify true, trusted professionals, you help them. The last thing I will say about Jeff is that you can trust him. He cares about his reputation and wants to see his customers thrilled. He is responsible and will diligently work on your project until it is done. He gave us our "peace of mind." Please feel free to contact me at 412-849-5156 to discuss.

Absolutely terrible kitchen cabinets Almost 1 year. And no…read moreresolve. Cabinet came in warped. Wood split in all corners Can see the glue on all cabinets. Replaced cabinets doors over 48 times Each one comes in worse. Some have the satin finish. Some don't. Wasn't even whit I ordered. All they say it's a quality control issue ( from factory). Tried everything. The rep came out and put putty and painted them in drive way. Also told me there is nothing he can do. It's a quality control issue. Looking on for legal advice. Since the rep said he can't do anything. Don't buy. They lie and will not stand behind any prod

Purchased our new flooring from Pro Source and had Frank Whittler Flooring Specialists do the…read moreinstall. They were awesome, efficient, professional and competitively price. Highly recommend Prosource and Frank Whittlers folks. Thanks for a job well done.

Everything that can be amazing about a store is happening at Rollier's…read more I first went there at age 5. I'm 70 now and My kids are calling me saying, "Mom, we needed Tinners Red Paint on the job. Couldn't find it. I said I bet Rolliers has it. And they did. I went in there and it's all you said and more. Every employee knows where everything is. They know things. And all their stuff is so nice. Really quality. I'm never going to HD again." My heart sings. (And it's not overpriced!)

I never ask if they have something. I only ask where what I am looking for is located. They…read morealways have what I need. They even have what I don't know I need.

Regis and his team at Master Remodelers did two extensive projects for us. When I first contacted…read morethem, I was unprepared for their requirement of payment for a project proposal. Their comprehensive in-house design and build approach was unlike that of other contractors, and their cooperative communication was instrumental in developing and meeting our expectations. They made understanding us and our house equal priorities. They educated us about the condition of the house, brought in an engineer, and designed projects around improving and reinforcing the house. They found and corrected issues created by the house's original builder. They work well coordinating their work with other contractors. With one exception, there were no call-backs. A minor installation error discovered years later was cheerfully and promptly fixed as a warranty item, a reflection on their commitment to their clients. When it came time to sell the house, the quality of their work was a strong draw for the buyers. It drew a crowd. They exemplify how a great team can accomplish great results!

I just wanted to update my review to reflect the fact that I have been harassed by this company…read moreconstantly over the past two months for writing this review. They originally reached out to me asking to take it down. When I refused to do so because I believe that my review reflects my family's experience, the messages kept on coming. At first, she said I shouldn't leave a bad review because I have never dealt with a death in my family (not true & not sure how that is relevant). Then she accused me of writing my review to punish the company and for no other reason. My response was: "Let's be VERY clear here. I'm not "punishing your company". I'm leaving a review of our experience on a site that is meant to leave reviews of people's experiences with different companies. If all owners tried to bully patrons into only leaving good reviews on Yelp... well there would no longer be a Yelp. I'm leaving honest feedback on how it felt to deal with your company. I'm sorry that you don't agree with our assessment, but it's truly how it felt. I'm very glad that we parted ways when we did so that we could work with someone that was much more pleasant to deal with." And she responded back with: "And you reaffirmed ours that "you're not our customer." Because our customers have class." I just wanted everyone to know how this company operates behind the scenes...

Wyatt is the best! We hired him to replace our sidewalk, porch, and retaining wall. He was so…read morefriendly and easy to work with, completed our new retaining wall and concrete job timely and charged fairly. I was so impressed by how Wyatt completed the project nearly alone. My husband and I are thrilled with the end result and would recommend Zacchero Construction to anyone. We will contact them again for future projects we may need.

From the owner: Zacchero Construction LLC is locally owned and operated. We handle all jobs that we take on in…read morehouse with no sub contracting. The owner will be on your project every day to ensure it is completed in accordance with our high standards.

I cannot say enough wonderful things about our experience with Kingswood. The professionalism,…read moreattention to detail, and customer service went above and beyond anything I expected. Friends of ours had highly recommended them after a similarly great experience, but I wasn't sure if they could help with a basement since their specialty is kitchen and bath. WOW, did they knock the basement out of the park. You wouldn't even believe that it is the same space. From Heather's design ideas to the crew's quick and quality work (Dane and Ryan/Junior), everything was seamless. Dave King, the owner, was on site many of the days offering suggestions to improve the space. He personally went out of his way to make things perfect for us. Usually, making changes on the fly would add $$$ and time, but we stayed on budget while finishing the whole project in two weeks. I'm still in awe of the plumber Mike's effort to move pipes around and truly maximize our small space. Run, don't walk, to Kingswood for your next project! You won't regret it!

We had a great experience with Kingswood Designs! Buying a granite countertop was a brand new…read moreexperience for us. From the moment we entered the showroom and spoke to Hayley our minds were put at ease. The entire process went smoothly! Communication with Kingswood Designs was refreshingly easy. Everyone we dealt with from sales to instillation was knowledgable, professional and friendly. We are so very pleased with our purchase! We recommend Kingswood Designs! They have been a company with integrity to us!