My experience with Fine Jewelry Repair was phenomenal. I went in to fix my ring and was greeted by…read moreChris. Chris was nice and super welcoming. In just a couple hours the same day I received the call that my ring was ready. Prior to the repair My ring was completely broken into 2 pieces so I was just happy with it being able to be fixed so when it was returned after the service I was completely blown away with the repair! It completely exceeded my expectations! You can't even tell it was ever broken! Awesome job by Chris and his team, they are experts in their field, they also cleaned my ring and sized it down for free and it looked completely brand new. He even mentioned I can go back for a cleaning after certain months and just show my receipt. Don't go anywhere else for jewelry repair, this is the place to go you won't be disappointed. Thank you Chris and the rest of the team at Fine Jewelry Repair you guys are the best of the best!

Great work, great prices and great customer service! Will definitely be back. They fixed a bracelet…read morefor me.

Mr. Garo is amazing and very welcoming person. I called to get a quote for battery replacement he…read morestated I had to come in for a quote so I did. I was charged 20 for a battery replacement for my Gucci watch! Super fast service great price and great customer service!!

I wasted my time coming over here. I wanted to fix my g shock but apparently it was too much work…read morefor him. Please don't come here for any service.

Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

Really amazing family owned business! I came to get two watch batteries replaced and to fix some…read morepins in another watch band. I went to another place at first and they had no idea what to do but luckily their jeweler Reyes was an expert and fixed everything for me in less than 30 minutes! Anissa and Elisa were super helpful and kind the entire time and showed me some pieces while I waited. I was expecting to drop off my watch and come back in a week because of other watch repair places I've been to but not only was the service super fast, everyone there was so nice. I'll definitely be coming back for all of my jewelry needs! They do sell a wide variety of pieces in store but also offer jewelry and watch repair.

My boyfriend bought me the most precious necklace for Valentine's Day from Oasis and I love it! He…read morewas impressed with the exceptional customer service and selection. Thank you to the helpful ladies that made my Valentine's Day extra special! I hope my boyfriend will be back, haha!

Mr. Jorge Montoya is truly an artisan of his watchmaker craft. He is a watchmaker who is highly…read moreskilled, qualified, and passionate about the work that he does. I first contacted Mr. Montoya to inquire about having my 2004 Rolex Submariner 16610LV serviced. I had just purchased it, and it had not been serviced in its 22 years of life. The winding was gritty and rough, the date changed later than expected, and it was running at least 16 seconds fast per day. Mr. Montoya explained in detail what he was going to do, what the service entailed, and that another estimate would be provided if parts needed to be replaced. Mr. Montoya then provided photos and videos of the timepiece during various stages of service, and the issues found with my watch. Mr. Montoya explained everything in detail and provided a fair and reasonable price. He also provided a quick estimate of the turnaround time to get my watch back to me. When I went to pickup my watch, Mr. Montoya explained the repairs and services completed again. In addition, he gave me additional photos and videos taken during the repair and explained what was being shown and done in each one. I highly recommend Mr. Montoya and the MWSC if you want an honest and highly skilled watchmaker that you can trust. He was transparent and thorough through each step of the process, which made me feel comfortable knowing my watch was in good hands. He has tons of experience and is specialized in Rolex timepieces that are 2010 and older. He also has performed a lot of work on other brands such as Patek and Omega. I 100% will be going back to Mr. Montoya when it comes time to service my Submariner and other timepieces.

What can I say; the process was worth it. I have a vintage gold Omega that needed servicing and…read moretook it to MWSC and the whole process from start to finish was very insightful and personable. I will definitely be taking my other watches to be serviced to continue this amazing art of watch service/watch making alive and well. The photos do not do it justice seeing the watch get another life; a new set of miles and memories to be made. Thank you so much.

The guy in the front was great.... Changes battery on a watch in minutes. I'll be back with a…read morecouple of watches.

I was looking for a random jeweler nearby and saw great reviews. I took in a valuable ring I…read moreneeded to get resized. Once he assessed it he took the time to explain the process in which it was made to further my understanding of the potential risks involved in the resizing process. Since he said he would treat my fragile ring with extra care I decided to take the plunge and go for the service. He not only resized and polished my ring but he ensured that any slight movements were straightened out. The most astonishing part is that he did it within 10 minutes time. I am absolutely satisfied with this stellar place!

Great place to get your watch looked at. They also have some nice pieces for sell…read more Son and Father operation. Very courteous and well skilled. Drop in and get a quote.

Service was great. Gentleman is knowledgeable and very helpful. This is my go to for any watch…read moreneeds.

Went here after finding on Yelp. Very helpful. Lovely man…read more He was able to fix my necklace quickly.

After reading some Yelp reviews, we took my wife's wedding ring to Alberto to look at the loose…read moresolitary diamond. He showed us how the prongs had worn down causing the problem. He created new prongs that were stronger and completed in two days. Excellent work. While we were talking, he noticed my gold chain bracelet and upon looking at it, pointed out the ring that had worn through and split. He is replacing it along with a new clasp. Highly recommend his service.

It was a great price and very quickly fixed watch. Definitely recommend. He was very friendly as…read morewell

i was looking for a place to get some repairs down to my silver neclace. De la Cruz jewelry helped…read moreme out. great price and amazing customer service. i would definitely return with more business sl

Harry is trustworthy and honest hardworking professional watchmaker, had 2 fairly difficult…read morebracelet resize and removal

While searching for a place to replace the battery in my watch, I came across Tic Time and their…read moregreat reviews. I saw that they were appointment only so I sent a message. Within 3 minutes, I received a response and set up an appointment for that day. I was amazed at the rapid response. Walked in about 15 minutes early and met with Harry. Super cool and knowledgeable, gave me a quote. Said no worries on being early and went right to work. Took about 10 minutes and worked great. Walked out of there before my appointment time. Couldn't be happier with the service and will definitely be back. Thanks again Harry!