besttttt spot…read more dannnnny and chris will make your jewelry and watch dreams come true... they make 1 of a kjnd jewelry.. fix any watch or ring.. clean your jewelry freeeeeeeeeee.... Great spot.. RUN 2 FINE JEWELRY

Seriously, the guys who own and run this spot are super! Friendly, knowledgeable, and generous…read more They treat me so nice whenever we go. This is my new place to go for any jewelry needs.

Fantastic experience in working with this family in getting the perfect jewelry items that I needed…read morefor a gift. So thankful for their beautiful, custom work. Five stars all around! Much love and thanks again!

Really amazing family owned business! I came to get two watch batteries replaced and to fix some…read morepins in another watch band. I went to another place at first and they had no idea what to do but luckily their jeweler Reyes was an expert and fixed everything for me in less than 30 minutes! Anissa and Elisa were super helpful and kind the entire time and showed me some pieces while I waited. I was expecting to drop off my watch and come back in a week because of other watch repair places I've been to but not only was the service super fast, everyone there was so nice. I'll definitely be coming back for all of my jewelry needs! They do sell a wide variety of pieces in store but also offer jewelry and watch repair.

Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

The guy in the front was great.... Changes battery on a watch in minutes. I'll be back with a…read morecouple of watches.

I was looking for a random jeweler nearby and saw great reviews. I took in a valuable ring I…read moreneeded to get resized. Once he assessed it he took the time to explain the process in which it was made to further my understanding of the potential risks involved in the resizing process. Since he said he would treat my fragile ring with extra care I decided to take the plunge and go for the service. He not only resized and polished my ring but he ensured that any slight movements were straightened out. The most astonishing part is that he did it within 10 minutes time. I am absolutely satisfied with this stellar place!

A friend recommended Coby Madison for us to get our 7 year old daughter's ears pierced. We read the…read morereviews and felt comfortable driving from Lakewood to Whittier for a sanitary and overall positive experience. I called the location and spoke to Debbie, who was kind and helpful in scheduling a same day appointment for me and my daughter. I was getting a second set of piercings for myself (to motivate my daughter who was a little nervous). I was told they typically do piercings Friday/Saturday/Sun and appointments are preferred. The location is a jewelry store so they buzz you in. The store is incredibly clean and welcoming. Debbie and Nikki assisted us. They sanitized my daughter's ears, let her pick out the earrings she wanted (good variety of 14k gold/white gold), and did the two ears at once since they had both staff present. They use a gun like device that pinches the earring in versus a thick needle. It was done within seconds. My daughter was given a certificate for bravery and tiara as well. They even gave me one so we could take a photo together. Thank you, Debbie and Nikki, for being so kind and patient with my daughter. She left with the biggest smile . Prices seem comparable to other reputable jewelry stores that I looked into. Left with the cleanly solution and clear instructions for care. I highly recommend this location!

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.

Nothing but great things to say…read more We've brought in photos of rings we want made, Irma's Jewels hand crafts them & they're beautiful! Wedding bands, birthstone rings etc. There is no one better! Mom & Pop shop that deserves the customers & the best!

Took my wife 14 k white gold bracelet to be fixed befor that a carvvel 14 k ring a diamond fell out…read morevery good jeweler on hand he Knows hos trade been in the Business for a lond time

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

Christy was so helpful and informative! I came in with a broken necklace chain and wanted a…read morereplacement. I was greeted and helped immediately. This location has a great selection of beautiful dainty chains and Christy helped me find exactly what I was looking for. I will definitely be back for my future jewelry needs.

I finally decided to do my conch piercing and after extensive research online I came across…read moreBellasol's TikTok and I'm so happy I did. Loren was such a sweetheart. Her professionalism and knowledge made me feel at ease. I honestly didn't know what to expect. The pain was only a quick 3 seconds. I am so in love with piercing. I also did some jewelry shopping while I was there. They have such beautiful pieces. I held back from buying more but I will definetly be back.

Called before hand for the Labor Day sale to know the wait times since it is pretty far from me…read more Husband of the owner told me it was pretty fast and that there were 2 piercers. I get there they advised me on the piercing I wanted, but still wanted to take the risk. They told me the wait time for a piercing was 2 HOURS. I thought that was complete bs piercings shouldn't take that long. Waste of my time

I called to see if the owner could help remove my engagement ring from my very swollen,…read more36-weeks-pregnant sausage finger. I had put it on like usual, but the swelling got so bad it was cutting off circulation--and nothing worked (soap, ice, even the floss trick). He told me he's able to remove about 90% of stuck rings but would need to see it in person. I came in, and he had it off in under five minutes. He was incredibly professional, gentle, and there was zero pain. When I asked how much I owed him, he told me he only charges to fix or make things, not to break them. That alone says everything about his integrity. I'll absolutely be coming back for any future jewelry needs. I couldn't recommend him more.

Fucking lady has an attitude No respect or valued customer…read moreservice Never going here

Great service! Walked in and got a new battery for my watch which went by really fast. The owner…read morewas also very patient with me as I took my time mix and matching different pieces to my preference. She also helped me put on my necklace as I was struggling which she didn't have to do also. Highly recommend

Your response is riddled with LIES. You did not attempt to call me "several" times, you only…read moreattempted to call me ONE TIME over the course of several months. While you did explain that I might notice the repair on ONE part of the earrings, this did not account for the DAMAGE done to ANOTHER part of the earring that was not in the area that needed the repair. And I would have paid $55 dollars for a new set of earrings if: 1. I was not also trading in my own original pair of earrings. 2. I trusted the person making the sale. Why would I give more of my money to an untrustworthy "jewelry repair" person who has ZERO quality control over her repairs, fails to communicate with her clients and refuses to acknowledge her own mistakes?