Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in repairing the hinge on my glasses . Super helpful read more

I recorded a full video of my experience going back to challenge the workmanship of service. I was told that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE. read more

Fast Fix Jewelry and Watch Repairs - Jewelry Near Me - Downey, California

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Found a White G-Shock and Black Guess watch had put away for sometime. I guess it was long enough where the batteries were donzo. The Fast Fix was in the Stonewood Shopping Center. The G Shock needed a battery, which they ended up giving me a lifetime warranty on, and the Guess watch needed a few brackets removed and battery installed. I dropped it off and in about an hour returned for pick up, hence the name "Fast Fix" they have lived up to their name. Both watches worked and set and the brackets removed from my Guess watch returned to me this also had a 5 year battery installed. Low price of $70 bucks, you cant go wrong. Carla was the person whom assisted me, and let me know they were under new ownership as of the past month and hoped that I was a satisfied customer. They did a great job, and I am pleased with the service. I fully recommend them. read more

Fast Fix Jewelry and Watch Repairs - New ownership put out their business card. - Jewelry Near Me - Downey, California

My son and I came in to have his chain fixed and we received great customer service from Mike. He fixed the chain in less than 10 min! Thank you Mike we will definitely be back for any jewelry repair needs in the future. read more

Fast Fix Jewelry and Watch Repairs - Gold chain looks like new! - Jewelry Near Me - Downey, California

I walked in to ask about the process of removing scratches and re-engraving one of my Tiffany charms. The first red flag was that the woman working there, a light skinned heavy-accented Filipino, rushed out from her table in the center counter as if Frankenstein or Dracula had walked in. So right away I knew prejudice would be a factor. As I explained what I needed, she listened, but in the process she was looking at me out of the corner of her eye with her head tilted far away from me as though I utterly repulsed her, (or, she feared my dark skin would get on her?) an inappropriate and weird look of bewilderment and patronization. She didn't even know I could see her utter disdain for me based solely on my physical appearance. The arrogance of this person whose English language literacy is extremely poor, to practice appearance based discrimination and inhospitality to anyone else, especially to me a US born veteran. She said, "You hahhves to calm bahhk. The jeweler eesint here ride now." I said, "Haha, the old you have to see it. No, I brought it today. I don't have time for your nonsense. I'll just take it to Tiffany, I should've known better than to come into a place like this." read more

My wedding band broke off today unfortunately. It snapped completely into two pieces and I was so upset. Luckily Mike was super helpful and was able to fix the ring AND polish/ deep clean my engagement ring. Not only was he able to fix the ring for more than HALF of what the place next door was offering, but in 20 minutes! The place next door said they would need an entire day. Mike not only fixed my ring, he reinforced it so it wouldn't happen again. He explained that the previous place did not reinforce the ring when they resized it so he made sure to do it. I was able to get my ring fixed AND get my rings deep cleaned for less than what the other place was asking to just fix the ring. Not sure what more I can say. Would definitely recommend. Very knowledgeable and great prices! Thanks Mike! read more

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Thank you to this very helpful gentleman named Mike, he is very knowledgeable and helpful. 100% would recommend to come here for your watch repairs. read more

Fast Fix Jewelry and Watch Repairs - Jewelry Near Me - Downey, California

Bought a ring from an online shop and it got stuck on my finger. I tried my best for an hour to try and get it off, but had no luck. My finger lost some feeling and was swelling really badly. Called this shop in a frantic to ask if they cut off jewelry and they said yes. Upon arrival, Mike helped me immediately and swiftly got it off. Very kind and gentle. Free of charge. He is a hero!! Will recommend this shop and will be coming back :) Thank you so much Mike. Saved my life, whew! read more

Buyers Beware: This place is an absolute rip off. Took a few of my wife's watches in for batteries and they charge based on the brand of watch. A battery change, is a battery change and it doesn't take more to open one watch than another. read more

Mike is awesome and fixed all my watches within 30 min and they all came back in great condition. The most kind service. read more

Stopped at the mall to resize my watch, I was pointed to fast and fix. Mike was super quick, and gave me a warranty to add the links back or resize it again if needed. read more

Fast Fix Jewelry and Watch Repairs - Watch - Jewelry Near Me - Downey, California

Amazing service ! Brought in a broken necklace and a cross that was missing 2 stones. I brought with me only enough money to fix the broken necklace and had enough for one stone. When I picked up my jewelry they had replaced the two stones instead of just one and they polished my jewelry. They looked brand new!!! read more

i've came here multiple times with my grandma to get our jewelry fixed/ altered, and the customer service and prices can't be beat! very inexpensive, and Mike is usually very quick. I paid $30 to have my gold bracelet repaired, and Mike was kind enough to clean and polish it for free, and he even cleaned and polished my grandma's gold ring for free as well! there's also a little window near where Mike works, so you can watch him fix your jewelry and have a little more reassurance. all of the ladies that work in the front are also very sweet!! : read more

Fast Fix Jewelry and Watch Repairs - my gold bracelet that Mike fixed! :) - Jewelry Near Me - Downey, California

Went in and was helped by Mike. Great customer service, knowledgeable and fast. He fixed my clasp within minutes. Definitely coming back for any repairs on my jewelry. They also had a nice assortment of decent priced jewelry. read more

Fast Fix Jewelry and Watch Repairs - Store front, next to the See's Candy. - Jewelry Near Me - Downey, California

Amazing very fast and reliable! Recommend by my Mom because of their fast reliable service. I'll definitely be coming back. Thank you Mike and Natasha great service and friendly. read more

Fast Fix Jewelry and Watch Repairs - Mike cleaned and repaired - Jewelry Near Me - Downey, California

Mike did an amazing job on my wife's wedding band. He repaired and replaced her center stone setting. He also combined all of her bands into one ring and polished it to perfection. Thanks Mike! read more

Fast Fix Jewelry and Watch Repairs - Fixed ring prong and polished rings. - Jewelry Near Me - Downey, California

FALSE advertisement they say they do it same day & they don't have someone working on the rings everyday. They send you to the Lakewood location don't waste your time coming here read more

The customer service here is absolutely amazing! They always take of whatever I need done on my jewelry whether it's watch or rings or necklaces! I highly recommend this place! read more

Fast Fix Jewelry and Watch Repairs - Jewelry Near Me - Downey, California

just got my watch band fixed by mike! So helpful and friendly! Came in and got it fixed quickly! Will be back!

This place is open on Sundays which I appreciated. I needed a new battery for my watch. Mike went over the price, let me know warranty options and it was done extremely quick. I recommend this place for all your watch needs read more

Great experience. Went to get a few rings cleaned. Mike educated me on what I had and recommended to polish instead to raise value.

Came here one time to fix my dad's bracelet. They have the best service when it comes to jewelry they are very caring and really take the time to know their guest Mike and Natasya are like family to us. They share the knowledge they have with jewelry and what they do to fix the jewelry and or locks on necklaces and bracelets. The most honest jewelry worker. Thank you so much. read more

Fast Fix Jewelry and Watch Repairs - Very great work and honest worker - Jewelry Near Me - Downey, California

Great customer service I had a diamond bracelet that needed to be fixed and they fixed it in 20 mins plus cleaned it I would recommend to friends Norvell Fobi read more

Fast Fix Jewelry and Watch Repairs - Diamond bracelet - Jewelry Near Me - Downey, California

Mike did an amazing job fixing the clasp on my bracelet. Job was finished in under 20 minutes and it was cleaned free of charge. Night and day difference! read more

My husband came here to have his watch batteries and watch band replaced. Mike was a great help as he was able to find a wide watch band that fit his watch. Great service and value! Will be a returning customer. read more

went in yesterday to get my watch battery replaced and got very great Customer service from Mike. Will return definitely to get some jewelry pieces fixed.. read more

I came in with two simple jewelry repairs that I couldn't do and Mike fixed them up in under 20 minutes for a low price. I'll definitely come again for other stuff if I need to. read more

Fast Fix Jewelry and Watch Repairs - Soldering and reattaching the earing posts. - Jewelry Near Me - Downey, California

Great place Mike was really nice my ring was fixed in 1hr. My ring was resized and diamond re attached.

Mike was really nice and fixed my glasses in 20 minutes. I didn't think I'd be able to get them fixed because the hinge had completely snapped off but they're fixed and actually fit better than before. And a plus is it was really affordable, only $55! read more

Mike has sized both me and my finances wedding rings, he does an absolutely beautiful job. He made mine smaller and made his bigger and you can't tell at all that they have been sized. Mike is so kind and talented and he works very quickly and precisely. I definitely recommend coming here! read more

Fast Fix Jewelry and Watch Repairs - The rings Make sized for us - Jewelry Near Me - Downey, California

Upon entering the store I was warmly greeted by Michael. I explained to him that I had 7 rings with loose stones that I was unable to wear them over the fear of losing the stone or falling off and cracking. He quickly assured me that he can fix them. I left my rings and said they would be fixed in an hour. When I returned to the store I was so happy and excited to see my rings were ready to be worn again. I am so thankful to Michael, he's a great guy and very nice and friendly man. I will only bring my jewelry to be fixed or resize here all because of Michael . Thank you again read more

Mike is great but I brought in a pair of earrings that had missing stones they took at least three weeks too fix which wasn't the problem, the issue was when picking up I noticed the backings of my earrings were missing I asked what had happened to them she then claimed it came with no backings then she texts her coworkers which then says that it came with regular backings so if it came w regular backings why would they not return it back?? They are a pair of Vivienne Westwood earrings so the backings are in the shape of orbits and are unique so it's upsetting knowing I supposedly turned in a pair of my earrings w regular backings but either way they didn't return it back fully she then gave me two rose gold colored backings for "free" bc obviously why would u charge me for losing my backings not only are they rose gold colored; my earrings are silver so it doesn't even match upsetting I had to pay $70 for this because now my earrings just look like replicas:// read more

Did an excellent job of engraving my God son's small baptismal bracelet. Will definitely return.

My usual Jeweler was close today and I decided to take my wedding band to fast fix jewelry repair with Mike. My weeding ring had a broken prong. I was very nervous bring my wedding ring to a new jeweler but I said let's see what this place it all about. Honestly I was so happy with Mike work. My ring looks brand new.. I been married for 17 years and to see my rings that clean and shiny made me so happy. Thank you Mike you have gained a loyal Customer!! read more

Fast Fix Jewelry and Watch Repairs - Wedding Rings - Jewelry Near Me - Downey, California

My glasses snapped on half. I've taken them to other fast fix jewelry shops and they couldn't fix them properly. I took them here and the gentleman not only fixed them but reinforced them. They were also very nice and we had great conversation! read more

Mike helped me get my ring fixed and he did a fantastic job! He did it quickly and even polished it up for me. Customer service is definitely a 10/10. I'll be coming back for any future repairs read more

Mike was very helpful and repaired my glasses within 20 minutes. My glasses needed to be soldered and Mike was able to do it without damaging the lens or frame. read more

Brought my watch to get resized and I was greeted and attended by Mike. He was nice and was able to resize my watch within a timely manner. Great service for a great price. Check them out inside of stone wood mall. read more

Mike was so considerate and conscientious. My little clock and small ladies wrist watch were both brought back to life for a very reasonable cost. Mike was so apologetic that I had to make a second trip into the store that the ring & necklace I brought in were both rejuvenated and cleaned for no extra cost. Service is exceptional. Thank you, Mike! read more

Mike did I great job and even called me and waited for me to go pick up my 3 necklace that he fix and cleaned very well.