Excellent product and service! I have used Gray's for carpet cleaning, carpet repair and for…read morepurchasing and installing carpets. They just completed installing a runner on a curved staircase with wonderful results. It is great to use one family owned business to compete a project from start to finish!!!

If you need anything to do with carpet, this is the place for reasonable prices, and excellent…read morework, done by some great people. Also... they are SUPER fast! A+++ Thanks, Jim and John, for some awesome work! We are both very pleased with the end result on the runners! If you're considering Post Road Carpet... GO TO GRAY'S CARPET CENTER FIRST!!!

I worked with Katie at Framingham Carpet Center. She was incredibly knowledgeable about her…read moreproducts and helped guide me to things that fit all of my needs including a fast timeline. From first conversation to installation, the whole process took about 3 weeks! The installation crew was clean, efficient and did a great job - I am in love with my new carpet! I couldn't recommend them more!

I would absolutely 100% recommend Framingham Carpet to anyone needing to add or redo carpeting…read more Carol was such a pleasure to work with and was very easy to communicate with. Chuck was knowledgeable and came to the house to show us different types of carpet and a fair estimate! The carpet installers were respectful and timely! We had our master bedroom and the entire upstairs and stairs carpeted and they were in and out in three days total! We couldn't be happier with the carpets!

Don't waste your time going to this place you walk in and they don't want to help you a lady that…read moreworks there told me she's been there 13 years couldn't tell me what type of carpet it was when I was telling her the colors didn't know what size piles carpets were did not want to help us most unprofessional place I've ever been

I bought beautiful expensive ceramic tile for my kitchen. I had one unopened full box of tile left…read moreafter the install. They would not take it back stating the restock fee is about the cost of one box of tile. The purchase paperwork does not state no returns/final sale. As it should. Also, as an fyi - they do not respond to any emails. Won't do business there again.

What a great place to do business with. Total professionals with a family run business vibe. No…read morepressure sales and great pricing to begin with. Very knowledgeable, friendly and a level of service that is rare today. On time and on point with any and all questions answered completely. They came in and transformed on old farmhouse kitchen floor from a disgrace to a masterpiece. The people you meet in the store are the guys who are going to do your floor. No anonymous contractors ie Home Depot. If you need flooring of any kind and don't go here you are making a mistake. Old school craftsmanship with state of the art products. A great experience, I highly recommend giving them your business, you won't be disappointed. Well done Guidos Soft Step

I just had a floor put down in my bathroom. They came on time at 9 am on the dot. Was here For 6…read morehours. It looks amazing . I would recommend them over home depot any day. Thay know what they are doing.....Love it. Great job..

I've used Debsan for both wallpaper carpet and shades. They always do a fabulous job. selection is…read moregreat ! They discount the wallpaper. I've worked with Sandi many times and she is very knowledgeable and talented. they have my repeat business because I am so happy with them. recommending them to my daughter who just bought a condo.

Beautiful Flooring. Disapointig customer service experience…read more I recently purchased and installed LVP I purchased from DEBSAN in downtown Natick. The flooring is beautiful but I am disappointed in the way a few of the personal interactions went. 1. I always do my own measurements so I can estimate costs while shopping.. The installer Debsan sent came up with a number that was 70 square feet higher than mine. I had another installer give me a quote and his measurement matched mine almost exactly. If their installer was this careless doing a measurement, what type of job would he do? I went with the second installer. DEBSAM has a strict no refund policy. If I had not done my own measurement, I would have paid for an additional 4 cases of flooring plus extra install costs, since they charge by the sq.Ft. That would have been hundreds of dollars more. 2. The flooring arrived 3 weeks before the project was scheduled to start. When I went to pick it up, I Was told by Valleri that a threshold was missing, but it would be in soon. On the Monday morning of the install, I emailed Valleri to find out about the threshold. I let the installer know we were missing the threshold and he suggested we could use one of the other transition pieces. He showed me what it would look like, I liked it and went with his suggestion. Valleri finally got back to me at the end of the day on Tuesday, after the install was completed by-the-way, and told me the vendor had been waiting for "Clarification" and had not sent the piece. I told her the job was now completed and I no longer needed it and asked for a refund. From her response, it seems either the vendor or Valleri made an error which resulted in me not recieving the piece on time. Since an error was made, I asked for an exception to their no refund policy. Valleri's response, "Sorry. Too late." As of the writing of this review, which is 4 days past the completion of the project, I still do not have the piece they are insisting I pay for. The piece cost $45.00 plus shipping.and the total sale was about $4,200.00. Now that $45.00 is not going to break me, but it felt like a total lack of respect and caring about their customer. You do better price wise at a big box store or online, but I paid a little more because I thought a small business like theirs would go the extra mile for their customer if something came up. That is just about the only thing a small business has gong for it over the cheaer discount stores. I was wrong. You may not get personalized service at the big box stores, but the chain stores and online vendors all allow you to return unopened boxes and unused finishing pieces. The flooring for this project cost 4,200.00. I purchased flooring twice before from them. One project cost 1,800.00 and the other was around 3,000.00. I remember the days when being a loyal repeat customer meant something

Rich at Floor Source is exceptional to work with. His attention to detail is outstanding, and he…read morehas made sure the flooring choice meets my expectations especially given that there is a vast selection of options in store. He is quick to respond to every question and always helpful and professional. Most importantly, his kindness and genuine care makes the entire experience easy and stress-free. I highly recommend working with Rich.

we ordered tile for our new home in October, Due to circumstances beyond our control, our install…read moredid not occur until March. At that time, realized we were going to be short two boxes of tile. We thought we were in big trouble, matching the tiles would be impossible or so we thought. A phone call to the amazing Suzette and less than an hour later she had two boxes from the same lot so they would match perfectly!!! She was told it would be several days for delivery, but lo and behold they were in the very next day! saving the day and no delay in our job. Take that big box stores, personal service and people who care are out there !!! Thank you

Several months ago we hired CMH to install new white oak oil based flooring into four rooms that…read morerequired more prep than a typical installation. I had lots of questions and Pete explained our installation options and gave us a competitive price. Pete and his crew were professional, prompt, and left our house clean every day. Pete got back to me quickly whenever I had questions and the job was completed promptly. Our new floors look beautiful and when we eventually refinish our other rooms where we installed oak flooring 14 years ago we would like to have Pete and his crew again. Paul L.

We had an engineered hardwood floor refinished by Central Mass Hardwood in Marlborough in July of…read more2020 and were exceptionally pleased with the result! We had other contractors tell us it couldn't be refinished because the flooring was too thin. However, Central Mass Hardwood was not only able to save the floor, but did an excellent job in the process! They were responsive, on-time, cleaned up after every day's work, and made our floor shine like new again. We couldn't be happier with the result, their employees, or their work! We highly recommend this company! Bravo!

Tip Top did a roof for us and all went well until a problem occurred last winter. We called them…read moreand was told they'd come out To look at the roof this summer. THEY DONT STAND BY THEIR WORK! I'VE BEEN CALLING THEM FOR WEEKS AND NO ONE IS RETURNING MY CALL. Do not use this company

Prompt efficient service. We got our ice damming problem solved in less than 24 hours.read more