I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.

I got a quote from HVAC Wiz through Yelp when my central AC stopped working in the hot summertime…read more Most of the companies that responded with quotes wouldn't be able to come check it out for a week, but Sam called me and said he could send his guys the following day! Thank goodness. Igor and Cyril arrived promptly on time and were very professional and polite. They even took their shoes off to come into the house. They replaced a few parts and got the AC working again in an hour and a half. They even gave me a couple of helpful suggestions for improving efficiency. And the price was so reasonable! Highly recommend supporting this small business.

Very friendly and efficient! Got my Ice Air PTAC fully replaced upon inspection, and the total was…read morereasonable for $3000 including the unit and the labor.

Kevin and his team from MAC AIR did an excellent job of replacing my 30-year old central air…read moresystem. They went above and beyond, tackling unexpected issues and challenging conditions with professionalism and a positive attitude. They were extremely conscientious, making sure the work was done correctly and never rushing it or cutting corners. I found them to be prompt, courteous, respectful, and willing to work within my budget. Above all, they are honest and committed to doing the right thing. I am very happy that to have selected MAC AIR to work in my house and I highly recommend them!

We're very sorry to report that we just had a negative experience with Kevin of MacAir. Most…read morereviews here are over 2 years old. Thought a more recent review might be helpful for folks. Kevin is a nice guy, but ultimately cared about getting paid for time rather than work, if that makes sense. In short, we paid him well (more than the rate we had been quoted over the phone), but he couldn't diagnose the problem with our HVAC unit and help us. We had to hire a second HVAC contractor to get the job done, which ended up being super simple. More detail, in case it's helpful to others: Kevin spent almost 3 hours trying to figure out why our Mitsubishi mini-split wasn't listening to our Nest thermostat and turning on. Kevin charged us $325 (the $150 diagnostic visit fee we had been quoted by Lily over the phone, plus an unexpected $150 for one hour of labor time, plus tax), saying he was "90% sure" we needed to replace the control board. Kevin expressed to us that "a licensed Mitsubishi technician" would need to troubleshoot our unit with Mitsubishi on the phone to definitively determine the problem. He said the call "would take hours." Turns out the issue was super simple and would've been caught through basic troubleshooting! We had another HVAC contractor come, and in 10 minutes he discovered the issue was a dirty drain pan.

Very good AC installation service. Vlad is courteous, professional and very knowledgeable about the…read morebusiness and he goes out of his way to talk you through what AC installation is best fit for you. Had good pricing options that were well worth the high quality of his work. Keep Brooklyn strong and Shop Local Business.

Great service and price was well within expected range. Technician showed up on time and explained…read morethe work performed and answered all of my questions.

Been using them for my parents house for over 10 years. They come and install the windows units…read moreevery summer season. At the end of summer I usually call them to have them remove it so I can close the window. Yet this time I was cheap and didn't call them to remove the unit. During the recent snow storm we got major drafts coming in that made it uncomfortably cold. So I called Joe and he had his guys out here in a jiffy to remove the unit. I think I'm finally gonna go w one of his custom installs for my parents house so I don't have to have them back out to remove it. Thanks Joe your team has been Epic!

Joe sent a guy out who was courteous to my tenants and saved me a lot of money in the long run…read more No, these guys are not the cheapest out there, but in my experience, they did what they said they would do, and they did it on time. Joe was a good guy to work with on the phone. He will certainly be the first one I call to service my other units.

Rodney is my go-to. Speedy communication over text and phone, punctual, and gets the job done. I…read morehave a Weil-Mclain system in a three family building that a lot of hvac folks have not known how to fix, and Rodney keeps it in check and updates older frankensteined pipe and pump work as needed to keep make the system stronger and more efficient. Most recently he replaced a water tank the morning after i reached out the night before during this wild cold snap. Thanks Rodney!

Their service was poor. They proved through their work that they are truly unprofessional at work…read more Their owner were rude and team staff were drunk. They just waste my money and time.

We hired ProTemp HVAC for work on our steam heat boiler. Nick was responsive, communicative,…read morereasonably priced, and went above and beyond. The problem with our system wound up being much more complex than we originally anticipated due to an improper and unsafe electrical installation by our home's previous owners. This was further complicated when we learned that the boiler company no longer produced the part needed to repair the wiring on our model. Not only did Nick move heaven and Earth to obtain the needed part, but he honored our original price, despite the significant extra time and work that was involved in the repair. He explained everything he was dong as he did it and made a point of prioritizing doing the job correctly rather than cutting corners. ProTemp gets our highest possible recommendation. We have a new HVAC technician for life.

Very knowledgeable and good dudes. Taught me a lot about HVAC stuff and explained everything to meread more

Jay is the best. He's been repairing my units for years. Excellent diagnostician. Another company…read moreinstalled my units. They did a bad job. I'm sure Jay and Royalty would install properly from the beginning.

He not only fixed my boiler issue, he walked me through the process and taught me how to…read moretroubleshoot should anything ever arise in the future. 10/10!