Jay is the best. He's been repairing my units for years. Excellent diagnostician. Another company installed my units. They did a bad job. I'm sure Jay and Royalty would install properly from the beginning. read more

He not only fixed my boiler issue, he walked me through the process and taught me how to troubleshoot should anything ever arise in the future. 10/10! read more

I had to have my generators for my Hvac units re-set on my roof due to having my entire roof replaced. The original installers did a CRAP job but I got to correct that with Royalty and their crew. On time, polite, clean working and EXCELLENT work! The reset my units, had good solutions to a few issues and did the job as it should have been done! Yeah it was not cheap but it was worth every penny. read more

I had the best and most professional boiler service experience with Royalty. They arrived just in time when my boiler broke down, and I needed a replacement. They came to the rescue with a brand new boiler and did the installation. I definitely recommend royalty anytime. read more

Jay is absolutely amazing. Not only is he super knowledgeable, but he's a problem solver and also super thoughtful. Long story short, the motor in my HVAC for my heat was going. It would make a loud whirring noise and it would work here and there. The urgency to fix it was because my wife was having our baby within a few days (not ideal timing for the heat to go while it's been averaging in the 30s). Jay was super busy but completely understood and came over around 10-11PM to help diagnose the problem. The good news is that it was the motor. The bad news is that the it was hard to access the parts in my HVAC. Unfortunately, the way the HVAC was installed made it extremely hard to actually service the unit itself. But Jay looked for solutions to figure out what he could do to make a bigger access point so that the motor could be taken out and that the new motor could be installed. Luckily, he did find a way to make it work. He's a super down to earth guy which I really appreciated because it definitely felt like he had my best interest at heart and was trying to help me fix my problem, especially with the new baby. I found my HVAC guy for the future and would definitely recommend BM without a doubt! read more

Jay was great. Showed up on a Saturday evening and solved our issue. Nice guy too, we'll utilize him for hearing ahead of winter

Absolutely awesome. Came out and fixed the heat at my moms house same day )and it was very cold. Professional and made good recommendations on what additional work needed to be done. read more

We are so grateful they came out on Christmas Day. The furnace in my 88 year old mother's home died early Christmas morning and it was 7 degrees out. Our contracted service provider was slammed with calls and gave no promises. Jason (Jay) Davis rocked it!!! He was able to get to the house within a few hours. Replaced a blown motor in the fan that forces out the hot air and saved the day. THANK YOU, THANK YOU, THANK YOU! read more

Jay was such a pleasure to work with . I ran into an issue with my boiler on a cold night and he came within hours and was able to solve the problem and get the heat back on . I will use him for all of my heating services from here on . read more

Jay and his team have good business sense and conduct business in a very honest way. If you not satisfied they always make it better. You can trust them with your heating or AC needs. Thank you. read more

I'm so thankful to have found Royalty! Jahson is the best!! I have a very complicated system in a prewar building and nobody has been able to figure it out until Jahson. He responds promptly, is always a professional, and is extremely knowledgeable. He's fair and upfront about costs and has a great attitude and drive to get issues solved. read more

Jay is wonderful. He came for my preseason heating checkup. Did more than the STANK...I do mean STANK company {the reviews on THAT company are awful here on YELP and so true} which installed and supposedly 'serviced' my system previously. Jay did more than they ever did for a service check. He explained what he was doing, inspected, cleaned as needed every aspect of the system, chimney, valves, gauges, etc. Jay explained why I was always having system shutdown every past winter and alleviated those problems; even advised me to call if and when the problem occurred again. Jay, thank goodness noticed lack of and advised me to get a carbon monoxide detector or two which I immediately did. On time, observant and no up charging in the least. I highly recommend ROYALTY. I'll be calling the company again when it is time for warm weather shutdown and AC installation. read more

Bomb service! Jay came out within 30 mins of my call and was able to get my boiler going in no time! Definitely keeping his number and will get into an annual maintenance plan so my boiling can continue to run for years to come. Thanks for the awesome service! read more

The owner is an expert and very knowledgeable. They helped us a few times over the last decade with heating issues... we had no heat to be exact. Each time they showed up, identified the problem, and solved it methodically. Most recently, during the first cold snap of the fall, this company rescued us again. Who wants to be in a house without heat when it's 30 degrees outside? Not me. Royalty Heating and Air repaired our heating system quickly and efficiently! This company is reliable, competent and honest. We will keep using them for sure! read more

Jay was incredibly thorough and did a great job servicing my 2 split units. It took far more time and effort to clean out my units than we had previously expected, but I really appreciated that he made sure the job was done. I was impressed with Jay's integrity for his work, and his clear communication on what was needed and why. He's also just a really nice and cool dude. Highly recommend him. read more

We thought we had a problem with our hvac leaking but it turned out to be a busted fridge water line. Jay & Chris where great they figured out the problem super quick and fixed really fast and installed a better working and more secure line for us. Will definitely use them for any hvac or plumbing issues we have. read more

Jay is very knowledgeable and professional when it comes to HVAC. We are very pleased with the repair job on our AC. We called him again to resolve another issue with our gas furnace. Very happy to be a repeat customer. read more

Thanks again to Jay for fixing up my heating system. He came as promised and redid all my wiring and thermostats. I now have excellent and reliable heat for the winter. I would highly recommend his service to anyone! read more

The owner came during the evening that I called him. Great service and advice on my garage heater. I highly recommend this service provider.

Jay knows what he's doing. Our office has had trouble with the HVAC since I started working there. We're in an old building with an old compressor and he was able to fix it on his first visit! He also broke costs down so clearly and showed me the process so I knew what the work entailed in case I needed help in the future. I told my superiors to make him the go-to HVAC repairman because he's dependable and fair priced. I've had at least 5 other estimates and repairs done before he showed up and things are finally working--and at a way more reasonable fee! read more

I almost can't speak highly enough of Jay and his crew--the experience of working with them couldn't have been smoother. Jay was totally responsive, totally professional, totally knowledgeable, totally trustworthy--and he helped me navigate through a situation with my heater that really didn't have a clear cut solution. In the end, we installed a ductless system in my loft--and he connected me with his electrician (who was also just great) for that part fo the equation. Overall: big thumbs up. I would recommend to anyone/everyone. read more

If you want 5 star service Royalty heating and air is the company to call. Jay provided amazing service to my boiler after the maintenance guy at the condo where i live messed with it and got air into the system. jay bled the boiler, got the air out and started my boiler again at a reasonable price. he is punctual and took the time to explain how i can start the boiler and maintain it. jay is as good as it gets i will definitely refer him to my family and friends. read more

Royalty Heating and Air provided the most prompt and efficient service. From the initial call, Jay the Technician responded and was able to accommodate me on short notice. He arrived on time was professional, knowledgeable and customer friendly and repaired my system in no time at a reasonable price. read more

Jay was great! He arrived the same day, working late into the evening. He was knowledgeable, efficient, and fixed my central AC, for a really reasonable price. What more could you want? Oh yes, and he was really nice too. I'll always use him from now on (had some awful experiences before). read more

Had an amazing experience working with Jay. I am a new apartment renter and had the water heater shut off randomly and no idea what to do, without hot water for a few days. From the first phone call in scheduling our apartment, Jay was great in communication with excellent people skills and expertise. Just from speaking with him, I can tell and feel his passion for what he does and most importantly, his passion for providing elite top level customer service and fulfillment. He repaired the issue with our water system very quickly with an incredible attitude and he has a determined mindset that he can succeed at any project he agrees to do. I would not hesitate to call this company for future service. I highly recommend this company's service to anyone reading this review and will recommend to any friends read more

The best and most reliable heating/cooling service I've ever received. The prices are far better than anywhere else, especially the larger companies, who always charge as much as possible. Recently I needed my ac fixed on a Friday, and there was very little time to handle it before the close of business(for the parts) before the weekend but Royalty took care of everything and it was up and running that afternoon - so definitely give them a call if you need help! read more

No show. I booked with Jay last week and confirmed yesterday. After several calls today I realized--I was being stood up. Still no communication from them. Not cool. read more

Jay and his guys put an Split system AC unit on the roof and 2 unit on the top floor in one day. They did a perfect job and nice guys , thanks Jay read more

I called Royalty Heating and Air bc I wasn't getting any hot water in my condo, and suspected there was an issue with the boiler. I called on a Sunday morning around 8am and Jay, the owner, answered my call right away and arrived very quickly and within the hour, even though he had another job before mine, which I was really appreciative of. He was extremely professional, knowledgeable, identified the issue within minutes of inspecting my boiler, and since the issue was actually caused by another unit owner- he was very tactful in how he approached that owner, and as a result was able to gain access to that unit to inspect their unit. He resolved my issue within an hour and the cost was very affordable, which is pretty unusual in my experience with past contractors/ plumbers who have repaired my boiler. I highly recommend Jay and his company, and will definitely be using him and his company in the future. read more

Jay was fantastic to work with - I called and he was able to come same day (on a Sunday!) and quickly diagnosed the issue. After going to Home Depot for a part he returned and fixed my central air. He was very professional and transparent about the costs and cleaned up after he finished the job. Would definitely call Jay again! read more

Jay is the owner at Royalty Heating. He is very reliable and does an excellent job. He comes to my home twice a year and cleans my filters and services my heating/ac units so I haven't had any issues. He also installed my unit. Highly recommend. read more

By far the best heating and air conditioning company in the city (and I've unfortunately had to use quite a few through the years). They show up when they say they're going to, they get the job done quickly and meticulously, and they're very reasonably priced. Jay the technician has been out to my home in Cobble Hill on at least five or six occasions over the last several years. He's super honest and reliable - something that you rarely see in the HVAC contractor world. I rarely post on yelp, but great service should not go unnoticed! Hire these guys with confidence. read more

Jay the technician was very professional, knowledgable, patient, and hard-working. He stopped at each point during the repair to explain what he was doing and why. Highly recommend! read more

I called Jay after work hours at about 9pm and he agreed to come the next morning before I had to go to work at 730am and he was done w the job by 8:50am. I knew what most likely needed to be done thanks to some research and phone calls with my dad (and no thanks to my last hvac guys) and told Jay. He came, quickly touched the drain on my ceiling with his hand, realized it had gunk in it and took his pump or gun to clean it out at the other end inside the unit. Then he tested it by running a little water through it and making sure it went down the drain. He also quickly checked my coils for me. All this literally only took an hour. My last hvac guy made it seem like this was going to be some big and expensive job. This was an easy solution and Jay was clear and honest with his work and let me know everything he was doing each step of the way. I really can't stand it when other hvac guys over complicate or over dramatize things. Jay made this easy and fast but also thorough. He also took the time to chat with me on the phone to test my wet switch before I booked him - which he didn't have to do. read more