I've been going to Master Lube you stay in your car the man in charge is very nice. I've had no…read moreproblems.

Have been using the Community Rd., location for several years, and the service is consistent and…read moreprofessional. My Tacoma has 260,000+ miles, and their care is likely one of the reasons why.

The best Auto repair shop in town! Lewis is an honest & hard working man. Definitely recommend this…read moreshop. It's conveniently located in downtown Brunswick across from the fire station. He can fix anything & has great prices!

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

On August 23 at around 3:10 pm, we were returning to Michigan from Melbourne Florida northbound on…read moreI-95 between mile markers 30 and 31 in a very heavy rain when we heard a loud "pop" followed shortly by a "check tire pressure" indicator from the dashboard. We were able to immediately pull over to the far right of a very wide shoulder. Due to a fiasco in arranging for a tow truck to show up (not the towing company's fault - a problem with our insurance), I eventually changed the tire myself and drove to Mavis Tire Supply, LLC in Brunswick, GA arriving at 5:50 pm, only 10 minutes before closing time. After explaining our predicament to the lady at the counter, it seemed she was reluctant to write up a new order so late in the day. She asked Jayson, the manager on duty, what she should do. To my relief, he told her to "Write 'em up". So 10 minutes before closing and after a full day of work on a very hot August day, Mavis Tire of 600 Mall Boulevard, Brunswick, GA took care of us and got us back on the road in very little time. They even had the same tire Brand and size in stock and the price they charged was fair (I had just replaced all four tires on this vehicle about three months ago). A special thank you to Jayson for approving this job so late in the work day and to Ron, the man who did the actual tire mount and balancing. We were still in the parking lot well after closing time putting our spare back in place and repacking the car when Jayson and Ron on their way home noticed we were still there and asked if everything was okay. Jayson even gave us information on local hotels if we had decided to call it a day. These two men and this business deserve big credit for helping out a family in need over 1000 miles from home. Thank you again for being good people and a good business. Armando and Sherry D.

Done my brakes and rotors on my truck, drove it 10 miles the brakes locked up and started smoking!…read moreTook it back they said I needed to replace a caliper now? $800 dollars later I'm on vacation the next day 4 hours away and my brakes locked up again! My truck was fine until I took it to them to service! Beware of this location now I'm spending my vacation in a mavis tire lobby out of town!!! STAY AWAY FROM THIS LOCATION!!!!

Had an appointment for an oil change. Spent an hour shopping, returned to a completely abandoned…read moregarage. After tracking down someone found out the whole staff went to lunch at 4:30 before even starting my oil change. I asked to speak to a manager and he was on break also. Went to customer service and after 20 minutes got a manager who really had little to say. Called Walmart corporate to complain. I was promised a call back to follow up. Never got a call. Will never return here.

Don't recommend Waiting for 3 hours to get the oil changed…read moreand they just closed the door and said that they not able to do the service. Unbelievable !! Zero respect

The employees at this location are some of the most inhumane human beings I have come across in my…read morelife. Their customer service is HORRIBLE!!!! The worst I've ever experienced. Not being able to assist is one thing, but to go to the window, point and laugh at a disabled woman, her small children, and an older gentleman trying to fix the problem in the rain is cruel and definitely unusual. I am sure that the corporate office, franchise, GMs, and managers would not appreciate such negativity, HATE, and discrimination to a brand they have worked so hard to uphold. As I have taken my time to read other reviews about this horrible establishment, my suggestion for whomever is in charge of the circus that is currently operating...do better, clowns!

We contacted him through Google to replace a starter on a 2015 Nissan versa note and he was able to…read moreget a pricing in a quote over to us at a very fair beach bowl of lamb. Got it all done with 30 minutes from now. he did great quality service very nice gentleman, and I would recommend him to anybody.

Logan is very professional. I called him just by finding him on maps and saw that he had good…read morereviews and he came out and the problem was not the car, it was me not pressing the shift release hard enough. He didn't even charge me. I will definitely call him again.