I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

This person installed a water heater, which was well done except he did not flush the waterlines…read moreand now I have very poor water pressure in my kitchen, close to where the tank is. I rated him once, and he complained about my rating so I adjusted it to a four, but ever since, I've felt pressured unfairly. He may be a good plumber but he doesn't do a thorough job. My house was completely rebuilt after a fire including water lines, etc. so I know that did not contribute to the problem he could have easily fixed. Now I will have to hire another plumber to come in and flush the lines so I have water pressure.

Jeremy came and replaced our water heater. It was a bit of a ticking time bomb, as it was nearly…read moreold enough to drink! Our home had some challenges including a long time to get hot water, a bathtub that we could not use because there wasn't enough hot water to fill it, and a small footprint of space available for a new tank. After consulting on available options, Jeremy solved all of those problems for us at a reasonable rate. I can take a bath again! And two months later, we are all still remarking how much better life is with fantastically hot water. Overall, Jeremy was responsive, helpful, and solution-oriented. He gets high marks from us. He was everything we hope for when looking for professionals to work in our home. Thanks, Jeremy!

I can't praise Wade and his company enough. I never had such a perfect service like that:,first…read moreWade is so honest and kind! He is attentive, always true to his word, professional and responsive without acception. he redid the plumbing in my bedrooms and I can't recommend him enough. you are going to experience something very different. thank you Wade

Immediate response, fair pricing. knowledgeable, kind. Highly recommend…read more Needed to deal with a leaking Kohler faucet that was outdated for replacement cartridges/parts.

I am so grateful I found the Water Heater Doctor on Yelp! When we bought a house in Vernonia one of…read moreour biggest challenges was finding vendors willing to drive out there, but not only were they willing to make the drive, they were also SO helpful and communicative and very well-priced. Now when we move into our new house we'll have hot water and a safely installed system! They're awesome!

Replaced an old water heater with a new Bradford White. They matched the best price and scheduled…read moreit on a day of my choice. Charlie who provided customer service on the phone was excellent and John the installer was not only efficient but very knowledgeable and gave great suggestions. Would use again and recommend in a heart beat!!! Thank you Water Heater Doctor. I give them 10+ stars.

Isaiah was my Journeyman Plumber. I was very satisfied with his thoroughness and knowledge. If he…read moredidn't know an answer to a question, he made sure to find out. I would highly recommend Isaiah to anyone who is scheduling an appointment with Apollo. Just a heads up the price of Apollo services are usually on the higher end for plumbing, however you don't have to worry about crude work so it evens itself out. The peace of mind is important to me.

We called Apollo Plumbing for a same-day emergency repair during normal business hours after our…read moreangle stop disconnected and we had to turn off water to the house. We have two small children, so restoring water quickly was critical. The technician removed a short section of copper pipe, connected a short section of PEX pipe to the existing plumbing, installed a new angle stop and supply line, and tested for leaks. The total charge for this repair was $1,204.47. After reviewing the invoice and speaking with other plumbers, we learned that this type of repair typically costs a few hundred dollars, even accounting for a service call. Jonathan explained that Apollo operates on flat-rate pricing. He first presented a $13,000 plumbing replacement option, which did not seem relevant to the emergency repair we had requested to restore water service. He also offered a membership plan. The invoice lists a flat-rate package titled "Repair 1/2" Copper Pipe up to 10'." In reality, only a short section of pipe was removed and replaced with PEX. While the repair restored water to the house, the price felt extremely high relative to the scope of work performed. I recommend homeowners get multiple quotes before approving work, especially for emergency repairs.

We've worked with Apollo for our plumbing needs in the past and this year was the first time we've…read moreworked with them for our HVAC / Heater issues. Let me tell that you Mitch and team are the BEST! They came in and saved us from a botched repair job by another vendor in the area. Don't hesitate to give them a call - seriously they are so knowledgeable, helpful, and friendly!

Felix was fantastic in helping me find the cause of water coming through my bathroom ceiling (on a…read moreSaturday, no less). He was professional, communicative, and provided a clear quote of what service would entail. I really appreciate the hard work he put into helping me especially given that I was totally overwhelmed by the situation. Thank you very much to Felix and Apollo!

Our water heater failed after 16 years, and Jared was able to come out the same day to replace it…read more Kept us informed, showed up when he said he would, did great quality work and left the area clean. Rates were reasonable and in line with others. Very good experience overall and will consider for future work.

From the owner: I am a 2 state journeyman plumber with my current MED gas plumbing card. I can tackle any plumbing…read moreproblem or install. I’ve Been plumbing for 8 years! I also offer sauna projects, out-buildings, leen-to, and small concrete work. I love concrete and framing. Plumbing experience in apartments, schools, residential houses, dentist clinics, service, and much more!

If I could leave negative stars I would. I found Manny on Thumbtack and hired him to fix our sewer…read moreline. It has roots growing in it but was a pretty straightforward job. He received half of the payment down, $4300, dug up my whole front yard, put a hole in the city's storm drain pipe and then ghosted everyone. He didn't even fix the piece of pipe he was hired to fix. He also left all of the equipment he had rented, 2 trailers and an excavator, at my property. Thumbtack has now removed him from their platform, the city and county are both looking for him and I'm out $4300 and have to start my project all over again.

Responded quickly and completed the job perfectly. Will use them again when plumbing issues arise.read more

Andrew is an honest HVAC technician and standup human being. I worked in HVAC wholesale for a few…read moreyears and got to know the majority of companies in the area. There are only a handful you can trust, Andrew being one of them. Whether you're doing a new instal or need a repair, you owe it to yourself to get a quote from him. That is if he has any availability haha. I had an issue last year with my A/C. Had a company come out right away and the tech tried to sell me on something that I didn't even need. Finally was able to get AC NW out , and the rest is history. Andrew was able to fix it, without over charging me or upselling me on things I do not need. He's a dying breed in the trades industry. Worth every penny!

I'm so glad I went with Andrew to replace my heat-pump, air furnace and thermostat. I'm always…read morereticent when working with contractors and technicians, you never know what you're going to get. Andrew is great. His price is fair and the quality is outstanding. He really cares about his customers. His work is fantastic, he arrived on time, brought all his own tools/equipment etc., very clean and orderly and cleaned up everything after each day. I wanted the heat pump moved to the opposite side of my house, he had to put in all new lines and move the electrical, everything was done beautifully. He truly cares about his customers and I highly recommend AC NW Heating/Cooling.

For anyone needing service on their pellet stove, I have a great recommendation! Call Rob & Heather…read morePorter at (360) 869-6630. At some point I was waiting for some kind of upsell or manipulation to get me to sign up for regular maintenance. At no time did Rob do this. He's an old school businessman, something you'd see back in the 50's. He practically trained to maintain my fireplace, but I'll still call for the annual check up. Rob also edified me on pellet brands. Being a skeptic, I tried about 5 different brands and sure enough, he was dead right on the Packsaddle brand. Even though it was twice as much as the cheapest brand i won't use anything else now. With Rob's fine tuning my old Whitfield is producing three times the amount of heat now. I'm going to be saving some money on pellets! HIGHLY RECCOMEND!

These guys are great! My mothers HVAC is down so she wanted to use the gas fire place to stay warm…read morebut it would not start. I called at least five companys to help, but no one would come out for days or weeks. Accurate Installers said we will drop everything and get your mom some heat. Josh showed up 20 minutes later, looked at the fire place for 5 minutes switched some wires and my mom had heat! Josh made my mom happy wich makes me happy and to top it off there was no charge! Guess who I'm calling if I need a fire place or service?