My review is based on my experience at 2 of Masterpiece Appraisals Estate sales & 1 auction, 1 in Loveland and 2 in Berthoud - both the same owner. Both the most unpleasant experience I have ever had at an Estate sale - each time some how they managed to lower the bar. The first sale located on Sika Drive in Loveland , the sale as far as items go was outstanding. The estate was chalk full of wonderful items. I went the last advertised day and was shocked how much was left. I discovered the reason so many things remained when I brought a few unpriced pieces I was interested in to the pay area , the rude fat man stuffing $ in a belly bag- got out his phone....looked up each & every item on Ebay to find prices. Literally using Ebay as a price guide at the point of sale. CLUELESS. About 75% of the items in the house were unpriced. As I walked in they said all the priced items were 50% off that day. So- after I got over the shock of Ebay pricing I focused on only priced items. I bought about 1/4 what I would have because of this. IMHO if you have no idea what items should sell for at an estate sale you have no business in the business. Pricing one item at a time from a customer's basket is the height of unprofessional, YOU are the expert, YOU are the one who is being paid by the Estate to KNOW pricing. The kicker to this is when you question why they are looking up each item they act as if you are trying to steal from them. They have zero responsibility to the estate or the experience of the customer buying. On the way out the door I was told there would be another sale 20x as big from the same owner in Berthoud in the coming weeks. That sale was the last 2 weekends. I attended both the estate sale & the next weekend's auction. The items in the house were mostly priced - alarming high but at least priced. The items in the outbuildings were not priced. I grabbed an item from the garage to get an idea of pricing and too my surprise the rude fat man once again got out his phone & looked up on Ebay the price. People waited in unhappy crowds around the pay table as Rude Man & the friendlier but clueless long hair guy stood their looking at people with an "I'm so sorry" look on his face. I can not even explain how rude the fat guy was. His general attitude is you are at an estate sale you are a stealing scumbag - I know this because they would talk back & forth to each other as they quoted outrageous pricing and then dog the buyer who would decline in ear shot of every one in line. He is shameless in his level of disgust with buyers. I believe his name is Terry but not 100% sure of that. He's a fat guy in shorts wearing black compression stockings with greasy black hair. They treated every single person like they were stealing - verbally & following people who put things back after declining their pricing. Giving up on the garage I went into the house and picked up a few priced items which added up to about $27, a younger girl was watching the back room & I asked if they would take $20 for everything - she said yes. I waited in a huge line to pay - people were grumbling and you could hear loud unhappy voices at the front of the line. Pretty fast I see the Owner of Masterpiece Appr. who is taking the money is not honoring the lower excepted offers & is doubling the amount. My $27 turned into $40 when I got there as the owner said one items "should have been priced" at $20 not $12 and he was "solely responsible for pricing which was subject to change. " It doesn't take long to understand a fish rots from the head down, this owner hates working with the public and trains his workers to do the same. The rudeness is how this owner wants it. I do not know what their specialty is but it is NOT Estate Sales - I can only speak to how they manage estate liquidation. They have no idea what they are doing , they hate buyers, it was a mess. A complete unprofessional mess. The next stage of this sale was an auction. There was so much stuff - really great stuff I convinced myself to go - thinking at least an auction is straight forward, bid, buy, get, leave. So I went last Sunday for the final part of the sale the mixed boxes from the out buildings. I had to work at 3 so I only had a few hours. Again the rude man was taking the money & again the process of paying was a MESS. Huge lines, I had to go ask for the bid sheet from the clerk because they were not ready for people to pay, imagine being totally unprepared for buyers to pay at an Auction - also imagine that it's your fault to them they aren't! Once again he strongly insinuated the buyers were trying to steal by not paying for all their winning bids. I was SO over this guy I lost it & yelled at him which in 25 years of picking I have never raised my voice at anyone. I will end this HUGE rant with 1 thought to chew on before you hire this company to liquidate your Estate : In my experience people suspect in others what they are guilty of doing themselves. read more

I called earlier today for more information on their services and spoke with a lovely lady. She was very helpful and honest. I don't know much about how appraisals work so she was kind and patient enough to talk me through the process. Turns out I didn't need an appraisal after all! I love how honest she is. read more

The appraiser case out to our home on June 30. When I requested her services, there was definitely a miscommunication/misunderstanding of her fee. Turns out her fee was an hourly rate, not just the day she came out but the time in which she estimated it would take her to do the research and put together her appraisal report. I was shocked that Saturday when she collected payment and it showed. She called me a few hours later to share with me that two of our painting were estimated to be valued at ~$100,000.00, EACH. She said she knew her fee was a concern so she wanted me to know that we had valuable art work. Within the next few weeks, her tune changed, she asked us to provide information on the artists and any background we had on the paintings. If we had this, we could've done our own research. One of those she said was worth was $100k turned out to be valued at $8k and the other that she said was $100k was $15k, based on her appraisal, which we question the validity of the report. She claimed there was multiple artists that had done very similar work and ours were from the lesser known artists. I received our appraisal report this week. Almost 2 months after her initial visit. It's considerably lower than she had led us to believe it would be. I sent her an email suggesting that in the future she not give appraisal estimates without first doing all of her research. Her reply was that she always does her research first. My initial email to her: I want to share with you that in the future, you should forego giving an appraisal before you do your research, that's quite unprofessional. This is her response: I am not sure what you mean. It is not my practice to do an appraisal before I do my research. Doing the research is a part of the appraisal process. It is not possible for an appraiser to know about every type of item we appraise, therefore we have to research even if we know the value in order to document a comparable. However, it's in the knowing what to look for in our research and where to research, combined with our personal knowledge that brings us to a value. My response back: Initially, you called later that afternoon after your first visit and told me that two of the paintings were ~$100k, each. You did so to help take the sting out of your fee, since I'd misunderstood your fee. I just caution you to be careful doing this in the future. Her response: Hi, You are absolutely correct! My apologies. Warm Regards, Masterpiece Appraisals, LLC Due to her accepting responsibility I've added an additional star. Please proceed with caution. read more