Masters Car Wash - 3 Stars Overall, this was a solid experience--but not without a couple of hiccups. We stopped in because my wife had a birthday coupon for a free car wash (and hey, you've got to take advantage of those perks!). She decided to upgrade the service to include drying, interior cleaning, and inside window cleaning. Even with the coupon, I ended up paying $17 for the interior--something I don't usually go for, especially since my wife has a pretty sharp eye for details. The team did a good job overall. The exterior looked great, and the process was smooth and efficient. No complaints there. However, the interior service didn't quite hit the mark--specifically the windows. My wife immediately noticed streaking on the inside glass, which was a bit disappointing considering that was part of the paid upgrade. So, was it worth it? That's a toss-up. The convenience was nice, and the staff was friendly, but the finishing touches matter--especially when you're paying extra for them. That said, it was her birthday, and she enjoyed the experience--and that's what counts most. Would I return? Possibly, but I'd likely skip the interior add-on next time. read more

Masters Car Wash located right in Penn Ave. convenience of location fast speedy service. You can get an oil change and car wash in about 45-60 minutes. Helpful staff. Quality of work. I drove a Lexus NX and trusted them with my vehicle. Take my word for it, if you need a quick cleanup and oil filter change they got you! read more

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Outside of car looks great, inside very disappointed. Didn't vacuum areas of the trunk area and all my leather seats and steering wheel left looking dingey. Once I got home, with warm water and a rag, I was able wipe it down without any elbow grease. Before and after pictures attached. This was a really "half-assed" interior job for the most expensive package I paid. read more

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I continually come back here with my vehicles to get the oil changed. They're always quick along with professional and polite. I've yet to have a problem. read more

Spent $100 on a car wash, wheels, and inside job. Not sure why it was so much, the very back still has dog hair. No car freshener. Still have dirt in my center cup holder areas. Center console wasn't vacuumed. This wasn't a detail because they didn't have time to scrub seats they said. When it was fast lanes I would've paid no more than $50 for this same job. I know because I worked there. Probably won't be back. Overpriced. read more

Oil change service is extremely slow. And way over priced for the slow service. Two guys working on one car at a time. Don't come here unless you have time to kill waiting on slow service read more

Requested a full synthetic oil change and car wash. They were super fast on the oil change and replaced a headlight that had gone out. So far, I am always pleased by their service! They do a great job and get me in and out pretty quickly if I go during a non-busy time! read more

After spending $50+ at the Mister Car wash in Minnesota, this is the outcome, I left the car wash with a dirty floor mat!!! Even though I paid separately them to wash my floor mat read more

Masters Car Wash - Floormat of my Audi SQ5 not being properly clean after spending 50+ at this car wash - Car Wash Near Me - Oklahoma City, Oklahoma

definitely will NOT be coming back. My car was NOT fully vacuume. Under my seats and the side it's still how I brought it in. a waste of 73dollars. I was trying to give them the benefit of the doubt by reading previous reviews, but I see why now. Don't recommend read more

Masters Car Wash - Car Wash Near Me - Oklahoma City, Oklahoma

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Scratches from their car wash. When I asked to speak to the manager a very young kid came out and told me the scratches must have been there already. I had a monthly membership that I promptly canceled. Too much competition in car washing to have a mouthy kid running the place. read more

Terrible job. Bugs and bird poop remained. Glad it was free with coupon. Don't use unless free.

Great service! Got an Oil Change with a car wash included. Left my vehicle top notch. Guy at oil service are great.

Sat waiting for 10 minutes for someone to greet me for an oil change. After about 10 minutes, a short, short-dark headed guy came around from out of a corner I didn't know was there and cavalierly asked me what I needed. They way he asked was strange and when I said an oil change, he him hawed around and said something smart alec and so I said I think I'll go somewhere else. Why would I stick around for weird and lazy treatment? This is the second time I've turned around to leave this place in search of good customer service. The first time I left (couple months ago), a guy yelled out to me that it'd be an hour before he could get to my car because he was alone and was working on "1" car. What's happened to this place? We've taken our car to this joint for years and it was always really good. We're thinking it's changed hands a couple times and, well, we all know what happens when that happens. read more

Disappointing when I got home and found some sludge still on my car. How do you miss that when you hand dry it? read more

Masters Car Wash - Car Wash Near Me - Oklahoma City, Oklahoma

Went in to get an oil change and an battery change. When finished my radio and navigation would not turn on. They asked me to take it to the dealer to find out what's wrong and lexus said they fried my radio. They caused over 4k dollars in damage and will not even help cover the cost of the damage they have caused. read more

super impressive how quickly they got me in and out! they even did a carwash for free with the oil change!

Ok, we're do I start at? Get there 15 mins before they open and they finally come speak to me. Get into the rack then they tell me it's $186.00. Ok, change it and then he tells me that there isn't a filter and it will take 30 minutes to get one. They have me go to the car wash and the damn thing is broken down?? I cancel the oil change then go to Edmond. They tell me there is two different oil changes? I'm like wtf?? One is $126.00 and the other is $186.00 for the high grade synthetic. The quail springs place is a mess and the one in Edmond has there crap together and are very professional. GO TO EDMOND LOCATION! read more

Confusing. $33 for a wash and vacuum. I've been waiting on my car for 30 minutes. I'm not from around here...but even if I was...I wouldn't come back. There have to be better choices. Even the waiting room chairs are cheap and uncomfortable. After 45 minutes I got my car. I will admit it looks great. If you have the time... And the money... You will get a clean car. read more

Paid $63.00. Not worth the money, interior didn't get cleaned properly. Sloppy job. $63.00 job was included matts were to be taken out and cleaned/washed did not happened. Go somewhere else. Waste of money and time. I'm still upset over it. \ Car wash is there business and can't even clean right. close down business if you can't do a good job DON'T GO THERE. it says SF CA . it's not right, I'm from OKC. read more

Went to the Edmond shop on Broadway, ordered the UV as recommended, and paid my $47.00 for an interior and exterior wash, clean, and vaccuum. Utterly disappointed! Inside the vehicle looks like my 10 year old did it. Still dirty and half way done. They need to higher better labor for that price. Will never go there again. read more

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My truck has been at the airport it's needs a wash. I understand that. I purchased a "Supreme" was told extra soap before it rinses to protect the paint from the dirt. Of course they didn't mention it won't wash the back or it will flat out miss a spot on the back of the truck. read more

Masters Car Wash - Car Wash Near Me - Oklahoma City, Oklahoma

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I have a 63 pound dog and travel a lot with said dog who loves to slober all over my car, especially on the windows. My car was incredibly nasty. Dirty smudge windows. Dirt and debris in ever crevasse. Fast lane managed to make my car looks so shiny and new. And only for $29. Really appreciate the work guys. You're awesome. PS I tried the green tea air freshner. I'm pretty sensitive to perfume scents but I loved this one. Nice refreshing scent. Not too strong. read more

Masters Car Wash - So clean and so fresh! Love that green tea fresh scent - Car Wash Near Me - Oklahoma City, Oklahoma

Just had my oil changed somewhere else and they pointed out these guys didn't replace my oil filter the last time I was there. This is the last time I deal with these guys. read more

I paid for a full detail. They hardly even wiped it down. It didn't look like it was clean. Biggest waste of time and money.

We've held multi-car subscriptions to their car wash services for several years. The washes were never great, but good enough to justify the cost for a frequent rinse-off and wipe-down. However, the last few years, it seems like they enjoy changing up their "policies" on a regular basis, just to frustrate the customers. A few years ago they decided that the barcode sticker could no longer be on the outside of the windshield and had to go on the inside. I tint the windshields in all my vehicles, so putting a sticker on the tint wasn't an option. No big deal at first. Manager just put the sticker on a card, wrote my tag number on that card, and signed it. Then, all of a sudden, 3 years later, they decide the card isn't good enough anymore and the sticker MUST be on the car. Fine, give me one that goes on the outside of the windshield. They say no. So, basically, they told a long-time customer with multi-car and multi-year loyalty that my money is no good there any longer. They gave me no solution, just a "we've changed our policy and your card isn't good here anymore." Great business model. It's obvious that they don't care about customer satisfaction and apparently the money doesn't matter to them, so good luck staying in business. read more

I have a membership here. My wife went through to have our car washed, tons of bug guys etc (typical Oklahoma summer) all over the front windshield and grill, Frank went above and beyond to scrub them off before she went through the wash. Wouldn't go anywhere else! Employees like Frank that take that extra step towards customer service make places like this worth it! read more

Don't waste your money on their "Super" wash. $100 for something anywhere else would charge $50. I had been on a road trip so there was bug debris on the side mirrors and grill. Still there when they were done. They didn't vacuum under the seats either. Just all in all poor quality cleaning. read more

Took my Ford Escape to get a standard outside wash and the basic interior clean. Couldn't be more satisfied! Immaculate cleaning job in and out. Every detail was thoroughly cleaned from the rims to the rear view mirrors! Two days later and it's still spotless. Friendly staff and great value. Highly recommend! read more

In and out in about 15 minutes. Granted it was 8:37 when I rolled in on a Wednesday morning, but the crew was ready to roll. Zero complaints. I get to sit in my car while they change my oil and check all the other stuff. Roll I , roll out. Fast lanes is really the o my way to go I've got my car wash for a non rainy day in lauded in the cost of the change. Go check them out on NW Penn just north of target. read more

Paid 130 for detail with hand wax. Sat inside for 2.5 hours watching thru the window and working on iPad. They never waxed. I asked the guy doing the work if they were still intending to do it. He said they ran out of wax. They weren't going to tell me. Argh. What's with the dishonesty these days. Zero stars!!!! read more

These 3 people I encountered here the first time I came, were behaving as though they hated their job. No eye contact, no smiles, no friendliness. The young guy waving his arms, that is supposed to help you guide the car in, did a lousy job. His hands were flailing all over so much, I didn't know WHAT he was trying to communicate, and I was afraid for my tires, because he clearly didn't care what was happening to MY car, or how much it might cost me. They did come out and hand dry the car though, and that was nice. All for $8. I might come back if I thought I'd experience friendlier, moor professional service than I did. read more

This place is horrible! I am driving down the street to another car wash to have my truck washed for a second time. I will never go back again. Filthy mitters and very confusing pricing structure. Total ripoff! read more

New owners but same subpar quality. Bought the top tier wash that is supposed to include a quick once over scrub by hand and they seemed to think a splash of water on my way into the tunnel was the same thing. Not to mention the kid who was supposed to be guiding seemed to be more interested in staring off into space than making sure my tires didn't band against the guard rails. Super typical tunnel wash. Probably won't try it out to be disappointed yet again. There's a little self service wash just north on Penn that has a $6 tunnel wash that beats this place. Water spots and bird crap left right after my wash don't inspire confidence to try out their "Masters" Interior services offered. read more

Last night I questioned several people about where I could get a car detailed AND get an oil change at the same place. There aren't many places that do that...right? Well, this business is definitely one that will wash your car, detail it, change your oil, air up your tires, change your wiper blades if needed/requested, etc. They even checked on my cabin air filter. "What's that" you ask? Well, I asked. It's the filter behind your glove compartment that filters all of the air from the engine in-take into your car. Basically, it's what all of the air going into the AC/heater goes through. The guys at Fast Lanes of America pulled this out and brought it to me to prove how disgusting it was. Loaded with dirt and leaves! That will make a difference in the smell of my the and the quality of air flow. I'm awfully thankful that they brought that to my attention. Not only do they point out things like that, but they also have the stockpile to replace them. The car detailing was amazing as well. The car looked and smelled brand new! They even ask you what scent you want. New car smell, please! read more

Masters Car Wash - Nice lounge with free wifi, coffee, and a vending machine. - Car Wash Near Me - Oklahoma City, Oklahoma

I guess this place changed ownership. At least that's what one of the employees told me. I bought what I thought was the best wash and best interior clean. Apparently I needed to add a lot to it but no one told me that. I took my car home half clean. Who goes to a car wash to come home with a half clean car? I guess I need to find a new car wash. read more

Best car wash I've had at an automated wash! I was so impressed with the time they took to pretreat my car for bugs and spots. The car wash was good but then the time they took to wipe down my suv inside and out was impressive. 3-4 people shining tires, blowing off mats, wiping down the door jambs, interior and exterior. My car hasn't looked this good in a long time! Highly recommend and I will be back!! read more

It's funny when I searched for this place, a dent repair place came up in the results. Funny except that after running our truck through this car wash, with the antenna still on, we need dent repair. It not only took off the antenna off but actually dented the fender. Yes, it's our responsibility to remove the antenna, but we've had the truck for 5 years and never had an issue. The truck is heavy duty, a Ram 2500 and the car wash was whipping the mirrors around. Also crunched up the license plate. Super aggressive. Just beware. read more

I have been going to this car wash for years even before it was "Masters". Today I went through and got the full detail as I always do which includes going through the automatic car wash tunnel. It completely scratched my car all over! When they were done detailing and I walked out to see the front for the first time I was shocked and asked for a manager. Chris the manager proceeds to tell me there is no way his car wash did this and will prove it by pulling the video of me going into the car wash with the scratches. He comes back 10 minutes later to confirm that he can see very small scratches on the side that I already confirmed were there but not the very deep scratches that I'm concerned about. Even still with his own evidence again him insists there is no way his car wash did it. No apologies, no suggestion to make it right. Nothing! So now I can either file a claim which will make my insurance go up or pay the $100s out of pocket for his crappy car wash that he will not admit to. Horrible customer service and product! read more

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This car wash ruined the left rear wheel on my BMW. I talked to the managers and they would not admit the damaged even though the yellow paint on my wheel clearly matched the yellow guide rail when you drive into the tunnel. I asked to cancel my monthly charges but I am still getting charged for car wash service that I no longer use. What gives ? read more

I have been to this car wash multiple times before it was Masters, and never had an issue. Today was an awful experience! I was rear ended inside the tunnel while my car was being dried. There was no damage to my vehicle. So the customer whose car hit mine and myself went to talk to the manager with the intention of informing him that there is an issue with system. The manager, Steven, was immediately defensive. Did not even listen to what we had to say before stating that it is not the car wash' fault. And continued to blame me for not pulling forward while still in the tunnel and the orange wait light was illuminated rather than the go. The customer that hit me also stated she would have been hit by the vehicle behind her had she not prematurely exited the car wash. I did call the police out to file a report of the incident. When the police officer arrived and politely asked the manager what happened he, again, became defensive immediately. Even yelling at the police officer that it is not his fault or his equipment that customers cannot read "all signs". There is one inside the wash stating, " when your vehicle stops pull forward" however, immediately after that sign is the "wait" light illuminated in orange. Which sign is a consumer supposed to follow? They are contradictory. He disagrees. Stating the consumer should follow both signs... how is this even possible? No! The issue today was that they stacked vehicles entirely too close. The manager could have easily fixed the issue today. A simple apology and I will look into the machine, thank you for informing me, would have been fine. He was by far the most unprofessional manager I have ever dealt with at an establishment. read more