We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

"Breathe Easy" could not be a more inaccurate name. We tried for 3 months to get a simple estimate,…read moreand it was like pulling teeth to remind them to do each step of the process. They wasted our time with visit after visit for each subcontractor they hired, the worst example was their in-house plumber who wasted a week, decided he didn't feel like doing it, and they sent us over a sub to start from scratch. None of them communicate with each other. The owners had a personal crisis which we were very patient with only to find out that they had no idea how to delegate and nothing was being done. BES and their subs constantly miss appointments and make promises for milestones that they have no intention of keeping. STAY AWAY from this toxic company and anyone who associates with them. They should not be in business.

Rashad was awesome!! He answered all of my questions, very knowledgeable. My carpets look great!!…read more Thank You!!

If I could give this business (Andrew) 10 stars, I would…read more EXCEPTIONAL!!!! From the start of my inquiry regarding my problem with mold, Andrew responded immediately. He was very professional and provided all of the services required to confirm what I had thought all along. Andrew set up my appointment in a timely manner, explained everything very thoroughly, provided quick test results and a very detailed email regarding the issues that he found following my inspection! If you want great customer service (which is very hard to find in today's world) I highly recommend Maximum Restoration and Andrew Asuelimen!!

Andrew and his team are excellent. I got several quotes from companies and was incredibly impressed…read morewith Andrew's customer service, professionalism, integrity, and willingness to go the extra mile to make sure I got the work done in time for tenants to move in. I felt a deep level of comfort given Andrew's extensive experience and integrity. He is also reasonably priced and his team took great care of my home. Thank you Andrew and team!

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

After months of dealing with SERVPRO of Edgewater, I can without a doubt say that I would not…read morerecommend this company to anyone based on my experience. To be fair, I will say my initial experience was great. Craig was a pleasure to work with, as well as the technicians that came to complete the necessary remediation. All of them were professional, friendly, and respectful. Their management is where the issues are. Specifically their Ops. manager. He made up "corporate policy" that SERVPRO's corporate office stated does not exist. Based on my personal experience with him, he is a poor reflection of the franchise. My situation could have been handled differently and likely would have gotten a better outcome had he not been involved. SERPRO's corporate office got involved to help have my situation handled. The corporate office offered to get on a three-way call to address my concerns and Servpro of Edgewater refused. The corporate office then suggested getting the local BBB chapter involved due to how my situation was handled by the Ops. Manager. When your own corporate office can't explain your actions and suggests getting the BBB involved, it says a lot. Save yourself a lot of headache and stress by hiring a different restoration company.

I was lucky to have Craig Dellagatta handle the job I needed done quickly. I have had a tough…read more6monyhs my husband of 30 yrs died in May of heart attack then ion October 25 this year my Mom died unexpectedly leaving my Dad who suffers from Dementia. I called ServPro hoping that I could get a fresh start for my Dad and I with a fresh clean home. Craig come to give estimate quickly and then scheduled the work to start quicker than I had expected I was happily surprised. I met the leader of the crew Dominic who was a gifted leader. His whole team was top notch. They listened to what I wanted and have gone above and beyond what expected. I look forward to seeing the final product they finish today! The company is great but it's rate to come across a great team like Craig from office side but it wouldn't work as well without Dominic the field leader they really work seamlessly together. I'll send photos

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more

At present they've overcharged by more than 1k and will not return my calls…read more waiting for them to refund

Great company that will get the job done quickly at a fair price. I had issues with a leaking roof…read moreand window that caused significant insulation and drywall damage (not an insurance claim). They fixed everything quickly and it looks better than it did before the damage. They also came in below other quotes and will be my first call if I need anything in the future.

I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

my experience with RR- they came for the service same day. Good. Their pricing is very high. I said…read morefor 1 hour labor why do you charge so much, then he said parts are included. I agreed because I need it. then after opening the sewage, he said parts are not included. I said ok, I will pay for the parts based on the sale bill. He did the work in half hour, the labor was $942. He did not give the actual bill to pay for the part which costs $340, instead he gave me his own bill without warranty for $893. I rejected to pay for the part and said give me the bill. I went and bought the part at Lowes for $320 and gave it to him and paid for the 1/2 labor $942-75 senior's discount. In the 2nd part, my kitchen pipe orator was broke, the part is $2 but the labor is $450. I said why it is so expensive, he said you can do it by yourself. I bought the part and replaced it in under 2 minutes. Most of these plumbing jobs are very easy but their charges are extremely high even for normal plumbing jobs that require no knowledge of anything. They always ask you sign on a blank form and fill the numbers later, but do not do that, sign only after they put all the numbers. Once I refused to pay their own charge for the part which is 3 times higher, they asked me to buy the part and give to them that I did that. Hope this review will help both the provider as well as customer. RR may be good for a quick service but be careful what you sign on a blank paper without numbers.

Our Roto-Rooter plumber was the absolute best we've ever seen - knowledgable, thorough, and…read morecommunicative. He quickly isolated the drain problem and cleared it to the point that the sink drains better than it has in a decade. We'll definitely recommend to others.

Tim was excellent. Him and his son came to my house and gave me invaluable information about my…read morehome and radon. Even though I did not use their services at this time, I would not hesitate to do so in the future and would recommend them to anyone in the area.

We had a great experience with Radon Mitigation of Maryland. The Owner, Tim and his son not only…read moredid an outstanding job installing our system, but Tim took the time to answer our questions regarding the new system and Radon gas in general. Our levels were at 12 and now they are consistently at .5 (Under 4 is acceptable) We now feel confident using our basement again. That peace of mind is priceless. We also appreciated how Tim kept us updated via email and text regarding our appointment. He is very easy to communicate with. I would highly recommend Radon Mitigation of Maryland! ~Mike & Lorri Saintcross