We had major flooding on the weekend and they responded same day. Did assessment, repairs &…read moreclean-up in a comprehensive manner. It was so much better to deal with local professionals rather than a large company that obviously has a service responding to phone calls

went on Yelp on a Sunday evening and posted that I needed someone to look at my hot water heater as…read moremy water was just lukewarm and the thermostat was showing 100 degrees. Within minutes Brian reached out to me and helped me troubleshoot potential issues, I sent him some photos so he could be best prepared to fix the issue when he arrived the next morning. He showed up within the time he said he would be here, I received a message when he was on his way. He was very upfront about all pricing and what he was working on and explaining everything he had done and what future options could be if I wanted to replace it. My hot water heater is now working as intended and we can now take hot showers again.

Great service and I've used them twice. Extremely punctual, friendly, and communicative. I'll be…read moresure to use them again for future work.

I was stressed out when my dishwasher flooded like a waterfall in my kitchen. I'm fairly new to the…read morearea so my handyman was too far away to help out. I called Gary and he was professional, arrived soon after we spoke, walked me through what went wrong and how not to have it happen again. I will call Gary again if I ever need his services and will refer him to others. Thank you Gary!

If I have not Previously reviewed ALPHA, here on Yelp, I certainly have elsewhere. Great Service!…read more Great Plumbers! Great Office personnel! Seriously, a plumber friend of mine moved away and said 1) these guys were the best around. And... 2) you could trust them. He was right on both counts. And, I have used them 4 or 5 times.

alpha plumbing in pasadena, md charged me $140 yearly for backflo check up and alpha never did the…read morebackflo. My water heater was not accessible without three brackets attached. These brackets three of them were never installed without the brackets a plumbing company would not have been able to do the backflo. Alpha Plumber...... Water was suppose to flo out into a bucket to properly do backflo. I watched the Alpha plumber do the backflo and he never put water into a bucket as part of the backflo process. I had another plumber come and tell me that alpha plumbing could nothave ever done the backflo without the three brackets attached. The second plumber attached the brackets. I asked for the 5 years of $140 dollars back from alpha plumbing 410-255-5998 410-863-3346....8813 fort smallwood rd pasadena, md 21122. I have sent certified tracking mail to his address to get back a refund of $700 for work backflo not performed at all. I have received no response from alpha plumbing. Please do not use alpha plumbing for backflo or any other plumbing needs.

Brian, owner of Speedy Water Heaters, had our gas Hot Water Heater installed the next day. Noah,…read morehis technician, had to replace part of flue and a bunch of baselines and copper water pipes. Our old house has had so many plumbers adding mater lines, it looked like spaghetti! Their price was best of 5 companies that we called. We are very satisfied with water htr, quality of labor and excellent service. Wish we could give him more than 5 STARS. Betty/Bill Annapolis

Very professional and friendly. Brian showed up, was very friendly, and did a great job installing…read moremy water heater. Highly recommend

Unfortunately I cannot recommend this company. I was referred to them through my water heaters…read morewarranty company. The technician that came out (who I later found out was the owner) was very polite and explained that we needed a part that would arrive in a couple of days. A couple of days went by and I didn't hear anything so I reached out to the company. I spoke with the secretary who told me that the technician was not available, but she would have him to call back. Despite her promise of him calling back he never did and I proceeded to call back every day for two weeks without a response. At one point the secretary told me that the technician was in fact the owner and she had no clue why he wouldn't return my call. Normally I would have quickly called another company but I had to use this individual due to the water heater warranty company. After two weeks of calling without a response or the replacement part I ended up with a basement full of water caused by the leaking water heater that they were supposed to fix. I ended up calling another reputable plumbing company that was able to fix the issue the same day. I'm really unsure why the technician never called back, perhaps it was because he was being paid by the warranty company and felt that the job was too small. Either way I wouldn't recommend them due to the poor customer service.

Showed up on time, understood conditions as I described them. Solved drainage problem. Checked…read morewater heater Personable young man. Good communication by text and email

My experience with Hague Quality Water of Maryland started in June 2024, and a year later I…read morecompletely regret the $1,395 I spent. I never had issues with their technicians or customer service, but I was sold an Upflow Water Neutralizing System--which I later learned is not typically recommended for well water, even though many companies sell it for that function. My house (built in 1946) has a well, water softener, and pH neutralizer. When the neutralizer failed, I contacted a few companies for estimates, and Hague's price was the best. I assumed they'd know what system my house needed and didn't think twice when they recommended an Upflow unit. The salesperson emphasized that it saved water and electricity since it doesn't backwash--something that sounded good at the time but means little when you're on a well and not paying a water bill. Fast-forward to July 2025: Hague serviced the system and added calcite. Immediately afterward, my water pressure dropped to almost nothing. The technician suspected the calcite had solidified and clogged the tank, recommending it be dumped and a sediment filter added. The problem? A Downflow system backwashes automatically, breaking up buildup and clearing sediment--an Upflow system does not. After getting two second opinions, I learned I could either replace the one-year-old tank with a Downflow system (meaning the $1,395 was wasted) or plan for the tank to be dumped and refilled every year. Another company confirmed that Upflow systems are generally unsuitable for a small household on well water because of this exact issue. It turns out many companies still push Upflow systems since they're cheaper and easier to install, and most customers don't know the difference until problems appear. I wish I'd done the research first--I would have gladly paid a little more for a system that simply needed routine servicing rather than yearly repairs. Hague may be fine for maintenance, but for installations, I strongly recommend looking elsewhere. I read a LOT before writing this, so here is just a sampling of the websites I looked at: Are Upflow Neutralizers Better than Backwash Calcite Neutralizers? (2015). Well-Water-Report.com. https://www.well-water-report.com/2015/06/are-upflow-neutralizers-better-than.html DKH53. (2020, October 27). Upflow vs Downflow acid neutralizer. Terry Love Plumbing Advice & Remodel DIY & Professional Forum. https://terrylove.com/forums/index.php?threads/upflow-vs-downflow-acid-neutralizer.90419/ Pentair Water Solutions. (2021, May). Upflow vs Downflow Water Softeners. @Pentair; Pentair. https://www.pentair.com/en-us/water-softening-filtration/blog/upflow-vs-downflow-softeners.html Upflow/Non-Backwashing Acid Neutralizers. (2025). Mid Atlantic Water. https://midatlanticwater.net/collections/upflow-non-backwashing-acid-neutralizers

Hague has been responsive and helpful to me in servicing my RO system and water softener system…read more When necessary, HERMINIO brings the supplies needed to maintain my water softener system. Then he fills the tanks and tests the water. BRYNN keeps track of the timing for this maintenance, which is helpful. HERMINIO recently repaired my RO faucet. He could've suggested I purchase a new faucet, but instead he simply replaced the inexpensive part which saved me money. HERMINIO is thorough and efficient, always explaining to me what he's doing and why, and I like that he charges for the time he's here, rather than adding unnecessary minutes that creep into a second hour.

I've used Your 1 Plumber several times over the years and was ALWAYS pleased with the…read moreworkmanship, promptness, professionalism, reasonable pricing and super quick response. I won't waste my time dealing with any other company that's more interested in trying to talk you into expensive things you aren't interested in. Honest and dependable, that says it all! Wilmer Romero A++

We had a hot water heater leak. I had called three other plumbers before trying "Your 1 Plumber"…read more The first one I called only works Monday - Friday. The next did not have a technician available until the next day even though they promise same day service and when I called the third company, The phone was answered automatically by a recording asking me to hold. I hung up after 5 minutes of being on hold listening to a recording of the great customer service they provide! I found Your 1 Plumber online and it only had one review. But it was a positive review and I was desperate, so I called. The phone was answered by a human. Wilmer arrived to our door 20 minutes later. This was on a Saturday late afternoon. He was polite and professional. He explained what we needed and gave us options. He cleaned up the work area after he finished. We will call this company again.

Had leaky faucets in bathroom and kitchen. Was easy to schedule plumbers to repair two faucets in…read morebathroom and to replace kitchen faucet with a new one that they ordered for me. Their work was very good and satisfactory - No more leaks!

While G.A. Eberly did not necessarily do any substantial work on my home, I am giving them 5 stars…read morefor their customer service, promptness, knowledgeable staff, and fair prices. I had a tankless water heater go out in the coldest stretch of winter. My thermostat (we have radiator heating) was reading 41 degrees. When calling companies on 12/28, I was being told by many they couldn't see me until early January. G.A. Eberly took my call and checked with their maintenance team to see how they could fit me in on the same day. They had a lead technician (Steven) hop on the phone and get information about what I was experiencing, before finding a way to slot me in. Steven even called back about 30 minutes later to offer a quick fix solution to see if we could get our heat back on. Excellent service! Chris was the technician dispatched. He came on time and quickly diagnosed the issue. He was friendly, helped get a fix in place, and was out the door in no time. I was happy with the price paid for what essentially amounted to a service call, even though he helped fix my issue. Excellent experience working with them. They seemed very comfortabe with my tankless system. I will be calling them again if I need any additional work done...I hate having to call the "big guys" and roll the dice with their questionable service. Never again. Thanks G.A. Eberly.