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    Masters Real Estate Service

    3.0 (2 reviews)

    Services - Masters Real Estate Service

    Property management

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    7 years ago

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    9 years ago

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    MoveZen Property Management

    MoveZen Property Management

    (34 reviews)

    Cat , Cat , Cat!!!! she is amazing , if I can give her a million stars I would do it if Yelp let me…read more. I honestly never in my life was so satisfied with someones work like I was with Cat . She is the best Property manager in the world . her sound judgment on things and her work ethics and her prompt response and experience are top notch . I highly recommend working with this company and with Cat to be specific .

    I stuck with this property management company for five years, paying them every month. The one time…read moreI actually needed them, they completely abandoned me. My tenant had an unauthorized cat in my home which is an undeniable lease violation. Professional cleaners found cat urine on the baseboards and cat hair all over the house. They provided a written letter confirming it. I already know what MozeZen is going to say. They'll claim there were no damages which is irrelevant. The $400 pet fee isn't for damages, it's for simply having a pet in the unit. They'll probably also try to hide behind the fact that the tenant was allowed to have service animals. Doesn't matter. By North Carolina law, a cat cannot be a service animal. Instead of doing their job, they refused to collect the fee and told me to go chase the tenant myself. This whole situation reminded me of insurance. You pay them for years, then when you actually need them, they're useless. The broker in charge, who made this decision, wouldn't even speak to me. I was told she had more important things to do. So, imagine you have an issue with a property management company you've been paying for 5 years and the decision maker won't even take 10 minutes out of their day to have a discussion with you. Five years of loyalty for that disrespect? If you just want a basic property management company and never have any tenant issues, they may be okay. But the moment something actually goes wrong, you're on your own. Save yourself the headache and go with someone else.

    Real Property Management Wake County - Kelly Long - Business Development Mgr 919-335-5822

    Real Property Management Wake County

    (11 reviews)

    potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

    This has been one of the most frustrating experiences Ive ever had with a company. They never…read moreanswer their phone, and even when you leave multiple messages, they simply do not call you back. It feels like they completely ignore their customers.Theyve sent unprofessional, unwanted vendors to my home to handle cosmetic issues I never requested, and in the process left me without access to a shower for several days despite me specifically asking them not to proceed with that work at this specific time. When my AC went out in the middle of summer and my thermostat was reading 84 degrees, I practically had to beg them to send someone to fix it. On top of that, my rent increases every year, and there are random additional fees that are never clearly explained. While I truly love the townhouse itself, I am choosing to leave solely because dealing with this company has been such a nightmare. On the rare occasion you do get someone to return your calls or follow up they are rude and completely unhelpful.I strongly recommend avoiding this company at all costs.

    Blue Sky Properties

    Blue Sky Properties

    (5 reviews)

    I applied for a rental property with this company and paid application fees. Shortly after…read moresubmitting, I learned another applicant had been approved, which was confusing based on earlier information I was given. A second property was offered but was in deplorable condition. I was told it would be ready 3/21 and was going to take it since I informed my current complex about a non renewal behind the first property being promised. After seeing it again, I was no longer interested because the conditions of the home were still not move in ready. The broker claimed they weren't informed of the status or had that the stays would be better by now. I received an email that evening stating my name was "added to a lease" without consent. We discussed me paying a deposit ONLY IF agreed upon work would be done and completed by my move in date. However, the property was still not move-in ready, and timelines for repairs were unclear. Communication felt inconsistent, so I chose not to move forward. I recommend asking detailed questions and getting confirmations in writing before paying application fees. This is my personal experience--others may have different outcomes.

    This is likely the least professional company I have spoken to about buying or renting a property…read morein RTP. You provide them with documents, and correspondence, this group will provide nothing. I read the other reviews, and I have very little question that these are not "bad" renters or part of a larger problem, this group is so "lost" I could not possibly imagine someone writing something else. If I didn't know better I would figure this firm so rich, and so taken care of they don't need any of us pesky buyers or renters. If you are reviewing to decide, I'd run.

    Masters Real Estate Service - propertymgmt - Updated August 2026

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