I'm very pleased with service they provide. Would definitely recommend this family owned business.read more

The folks at Texas Family Chimney Care are super responsive, very friendly, transparent about…read morepricing, and careful about making what is by nature a dirty job very clean. I reached out through their web page, and in less than 24 hours I had a clean chimney. They even did little things like cleaning the glass and cleaning / repainting the fire grate.

We had a great experience with Lone Star Chimney. They replaced our old chimney cap with a new…read morecustom cap, repaired several holes and deteriorating areas in the mortar, and did a much better job sealing the flashing around the base of the chimney. Everything looks much cleaner and more secure now. They did quality work, and we're very happy with how it turned out. I would definitely recommend Lone Star Chimney for chimney repairs and maintenance.

They replaced our chimney cap, repaired the mortar, and resealed the flashing. Everything looks…read moresolid.

Honest, reasonable and customer focused. The work was perfect. I couldn't ask for a better…read moreexperience.

Chimney inspected by H-Town. Photos taken and submitted to home owner. Price discussed and agreed…read moreon. Ill fitting, rusted chimney cap replaced with stainless steel cap that fits opening. Crack in chimney cemented closed. Chimney cleaned and cracks in bricks filled. Left area clean. Agreed upon price accepted with no down payment requested. Very honest company.

I had been thinking about getting my chimney cleaned for a long time. After the Texas Chimney team…read morecame and did the work, I understood why they have such a good reputation. They worked with great care and explained safety issues in detail. Great experience.

They finished the work some person did not complete, thank you for the much needed help.read more

They did a great job. Showed us everything they did and were very patient with our wioread more

I negotiated a cash price of $350 down from $450. I do not live in Houston so they sent a…read moresubcontractor to do the work through a website called Thumbtack. Samual was supposed to be on site between Noon and 2pm. He called to say was running a little late and would be about an hour and 15 minutes. He finally showed at 4:30. He did not lay tarps, used a non filtering shop vac that layered our kitchen and living room in soot, nearly shattered a glass tabletop with the rods connected to the brush, although he was quite pleasant while doing all this. I posted a review on Thumbtack about Brushers Chimneys service and it wasn't long after that they called me. The woman asked if I would at least change my 2 star rating to 4 stars. I explained that I do honest reviews of both good and bad service. She then said that Brushers would refund our money in the form of a check and now would I change my review. I explained that she was actually trying to purchase my integrity which won't ever happen, although, once I received the check I would modify my review to reflect this exchange. That refund was promised in November 2025. This is 12/31/25 and as yet no check has arrived. This should be a warning about those who will attempt to buy you with bait. I will do my best to post my experience with as many media outlets as I can. I posted to Thumbtack and Google. I suggest anyone considering Brushers to read the NEGATIVE reviews. There are plenty of them. I read what their service offered on Thumbtack. Nothing of the sort happened in our home. I HIGHLY recommend STAYING AWAY from this company that won't clean your chimney as can be seen by my photos posted on Thumbtack but, they will clean out your wallet and not honor their word. This is an update: After making this post I was contacted by Brushers Chimney. After some discussion I was assured that a refund would be forthcoming. The refund arrived on 1/8/2026. I submitted it to my bank 1/9/2026. Verified check cleared 1/10/2026. On 1/9/2026 I received a call from Brushers as they noted I had deposited the refund which was for the amount I paid for their service. There was no additional money added for my lost time and the inconvenience of the mess left behind although, they did offer to have someone come to clean up the mess. Naturally, my wife and I had pretty much tackled that job which I reiterated in earlier conversations. I had no intentions of waiting while soot covered everything in our living room and kitchen. I admit I was less than pleasant with the young lady when I received a call asking me to remove my reviews of them on the platforms I posted on. I'm at this time adjusting my review from 1 to 3 stars only because they finally sent the refund after multiple postings. I still do not recommend their services since I was informed that the individual that serviced us is, in fact, one of their trained employees and literally less than half of what is on the website of the service to be performed was actually done. Earlier I stated he was a subcontractor based on what he told me and the fact that he initially bumped the price $50 then lowered it after we spoke.

Outstanding service! I based my decision from the reviews on yelp and other places to make my…read morechoice for this service. I knew when I read the reviews on Viking Chimney Solutions, Craig was the guy I wanted. He contacted me personally, no automatic response. He explained the process and what to expect for his visit/service on the phone. We coordinated a next day visit. He arrived on time, went straight to work, explained everything he was checking and doing. Showed me all the results from his inspection and process. Once complete he again went through everything and showed me the improvement results. He did a dryer duct cleaning service for us but I am sure any task this company performs is top service. We need more honest people like this in the world. Highly recommend talking to Craig before you jump at the first company that contacts you. He will contact quickly! Great price too and followed up with an email and pictures of before and after!

This company was very easy to schedule with. Craig was informative, explaining problem and…read moresolutions. I highly recommend it. I had peace of mind, knowing the job would get done right.

We bought our place about a year ago and did a bit of remodeling. Needless to say we had dust…read moregalore. Looked around on Google for people who do quality work. Doing the little things right matter a lot. Well book these guys and you won't be disappointed. From the initial call the owner came next day himself with the crew. He explained he would do an inspection and if I liked his team would do everything right away. The amount of dust, dirt and even mold?! They sent photos showing everything so I could see with my own eyes just what needed done. He explained the blue light treatment which we opted for so that this doesn't happen again. For the amount of time it took (which was a few hours at least) and all the effort put into making sure my house was cleaned properly they are well worth it. Sure there are places that are cheaper but if you're a perfectionist like me this is your team. As a business owner myself I understand the power of reviews. I didn't earn anything from this other than what I paid for but felt compelled to add to the long list of other happy folks. Not sure yet? Check out the before and after pics! Thanks again Ben David and Carlos!

Arrived on time for the initial visit to survey the work and provide a reasonable estimate. It…read moretook a little bit of time to get things scheduled. Other than that, the work itself was well done. They arrived early on the appointment and was professional. They explained what they did and am satisfied with their work.

The owner was very hands on , explained how to work the gas fireplace and explain to us safety…read moremeasures to open the chute first so the air is ventilated up the chimney. i used a contractor on groupon, but they haggle for pricing different from agreed prices . this vendor is very honest and clean up after and the fireplace looks like new. We are a property management company and always need good honest contractor on our network. already lined up next job for them. good job!

I contacted Poppins Cleaners Fireplace & Chimney Repair after seeing positive recommendations on…read moreYelp and scheduled Caesar to assess a fireplace issue at my rental property--the remote wasn't turning the unit on. Caesar called me with the following diagnosis: "Good morning. I was able to program the remote control, and it's working fine, but that's not the problem. The pilot light ignites, but it has two sensors. The first one ignites and keeps the pilot light lit. The second sensor, when it heats up, sends a signal to the valve to open the burner. The valve is sending a good signal, but the servo motor is burned out. So the problem is the electronic gas valve that controls everything. I can do this job for $800. This includes replacing the valve with a new one, installing it, and reprogramming it, since everything is electronic." From the moment he delivered this diagnosis, he was incessant about doing the repair immediately and pushed hard for me to authorize the $800 job on the spot. I told him clearly that I would be getting a second opinion and likely going through my home warranty. That's where things took a very concerning turn. After he left, my tenant called to tell me that the remote control for the fireplace was suddenly missing. Caesar had taken it with him without any permission. I had to call him and demand that he return it to the property. Then, things got even worse. My tenant called again to say he noticed that some fireplace connections appeared to be left intentionally disconnected after Caesar's visit--presumably to make it seem like major repairs were needed. My tenant simply reconnected the wiring, and the fireplace worked perfectly with the remote right away. No $800 repair, no burned-out valve, no issue with sensors or motors--just unplugged wires. This experience was not only unprofessional, but also deeply untrustworthy. Manipulating a system to justify unnecessary repair costs and removing a remote without permission is completely unacceptable. I strongly advise anyone considering Poppins Cleaners Fireplace & Chimney Repair to beware. Based on my experience, their practices are pushy, dishonest, and potentially deceptive. Save yourself the headache and look elsewhere for a reputable and ethical company.

Ben (supervisor, very impressive) gave me an estimate that was half of what another company had…read morequoted for cleaning out our attic duct work. He said we didn't need a lot of the "upsell" in the other quote. Ben showed me what he thought we needed versus not; he took a lot of pictures and sent them to me. He also added a couple of minor items to his quote at no charge. On the day, Pedro (technician, young guy, very sharp) called ahead to let me know that he and a helper (didn't get his name) were inbound. They got in and out quickly. Pedro showed me what they'd done and explained. He took lots of pictures and a couple of videos and sent them to me. Ben dropped by to check on things. I asked Pedro if Top Star also did HVAC work (our longtime guy retired). He said no but he'd send me a name. I've put them on my calendar for biennial (every two years) maintenance visits.

Having just repaired the dryer and needed the air duct to be cleaned out, I found this company…read morethrough Yelp Projects. They were very responsive and detailed with their work and pricing. Henry and Johnny were dispatched to execute the work and they were professional from the start with the coordination of scheduling the work to completion. They explained what service would be completed and were transparent throughout the process. I would highly recommend them and would utilize them again. Enjoy!

We had them come by to clean our chimney and our dryer vent that shoots up to the roof. The…read moretechnician showed up on time and after inspecting the chimney and the dryer duct, did a great job on the chimney. As for the dryer vent, he pointed out that the dryer vent was damaged and needed some cosmetic work. So, he only billed us for the work on the chimney. We will use them again.

The only thing worse then the job they did is their poor attitude. This company was contracted by…read moreanother company to complete some chimney work at our condo complex. Specifically new chases and collars on 12 units. They came out and completed the work and everything was good. Until it rained. Two units had leaking inside their chimney stacks. They sent someone out the next day that took pictures and said it wasn't their work. That it must be of sideways rain or the tree next to the units, so we said okay maybe. Then it rained again and again we had leaking. The chimney person came out again and when I asked him what the game plan was for him to address the issues, he said it wasn't his work. That is was the roofer's fault. I explained to him again the leaking and that it was from the chase work. Again he insisted that it wasn't his work. I asked him if he would take a water hose up there and water test it. He told me that it would be an extra charge for that and it wasn't here work. He then proceeded to tell me that he has already been paid for this job and this isn't his problem. I then said to him, I wasn't sure why he wasted his time coming out here if all he was going to do is take pictures again. The roofer game by and first did a water test on the roof. No issues! Then the placed the hose on top of the new chase and the leaking happened again to both units. Roofer said that this company did not seal the chase properly, so they had to remove it and reseal the unit. It rained and it now does not leak. In short, don't hire this company cause they don't ensure their work is correct and are not willing to listen to customers!