Sanchez's Multi Services is more like a non profit organization. Ozuki is warm, personable and…read moregoes the extra mile for everyone that she encounters. I have personally witnessed her quality customer service... people feel right at home. Not only is Ozuki very reasonable with her prices but she truly cares about helping anyone that needs assistance with various matters!

Was really pleased with the customer service here. Was in and out and paid less the $20. Very fast…read moreand convenient! Thanks again ;)

Larry is very knowledgeable and helpful…read more I'm not even a customer, but I was so frustrated trying to get information from my soon-to-be former agent that I called around and found Larry

Cancelled my policy due to them constantly raising my rates for no apparent reason and then I get a…read morebill for the renters policy that was supposed to be cancelled when I last moved. That same "cancelled renters policy" was the original reason they raised my rate when I moved. Yet 8 months later I still have a renters policy in force on an address I have nothing to do with.

My May 2026 experience getting my Toyota RAV4 repaired (after a nasty side-swipe in front of my…read morehome just off of High Street) could be taught as a case study in Insurance Agent schools across the country about how to make the process of filing a claim easy for your customers. Kristen was helpful through every step and I cannot recommend her and her office strongly enough. Every question was answered before I could even ask it, she suggested a repair shop that was a part of the State Farm network so the paperwork and payments were seamless. Everything was done with total transparency and I received frequent updates every step of the way. She is professional and kind, and delivers old-school customer service, which is difficult to find these days. Thanks Kristen, keep up the great work!

Don't do business with a website. Deal with real people in your neighborhood…read more Kristen and her associates are always available to answer questions and give advice. I

I have always driven past Jain Williams' State Farm office, as it's been a staple in Oakland for…read moreyears. Although I've had another type of insurance with State Farm, my auto insurance had been with a different company for nearly 20 years. I recently called the office to update my insurance card and had the pleasure of speaking with Carla. During our conversation, she asked if I had auto insurance and who my current provider was. She then asked if she could review my policy with me. Normally, I would have politely declined, but Carla's warm and friendly personality immediately put me at ease. It honestly felt like I was talking to someone I'd known for years. She took the time to thoroughly explain my coverage in a way no one ever had before. I realized I had always carried auto insurance simply because it's required by law in California, without ever fully understanding what my policy actually covered. At first, I was hesitant to make a change after being with my previous insurance company for almost 20 years. However, by the end of our conversation, I felt confident enough to become part of the State Farm family. Carla is truly an asset to this office. Her professionalism, patience, and genuine care made all the difference. Excellent customer service like hers is hard to find, and I sincerely appreciate the time she took to help me.

this place is awesome' friendly people ' I would say thank you so much guys and I need to say…read morethanks for Carla. Thank you for help.

My Yelp friend Joe T and I were just sharing our AAA Insurance experiences…read more.. And coincidentally I am here today. Quality/Quantity - The website is NOT user friendly. I tried to set up auto payment on your website to get my $10 credit and just could not do it. I received a renewal invoice stating that if I sign up for auto renewal, I would save $10. But because I have been a member since XXXXX, I guess I got the $10 credit decades ago and do NOT qualify for it again. The invoice was NOT clear! The employee could not get me my $10 credit, so I just paid my $$ and left. Atmosphere - Still a new-looking location. Plenty of parking. Open 6 days a week from 9am to 5pm or 6pm. Closed Sundays. Service - 5 stars, my favorite AAA branch. Rarely any customers. No need for appointments, just walk-in. I waited less than 5 minutes. Price - $300, was able to pay via credit card... Cut and pasted from their website as this was VERY confusing: "DMV transactions accept credit/debit cards and cash, insurance transactions accept debit cards, cash and checks, and all other transactions accept credit/debit cards, cash and checks for payment." Owner Comment - Congrats on your success since the 1900's and at this location for the last 15+ years.

Thieves, thieves, criminals, I have never had a ticket, nor have they ever revoked my license, and…read moreI have never had a point, and in 7 years they have raised my monthly fee 3 times, where the hell am I going to get so much money to pay such a high bill for a damn car that is no longer worth anything, $450.00 DOLLARS, that is robbery.

I love the peach cobbler and fish and shrimp plates…read more All the desserts are delicious that's just my favorite. I do fill like they can expand on the drink menu

From the owner: The best professional notary service, insurance agency offering auto, home and business insurance,…read moreand legal document preparation assistance in Oakland. Call today for a quote!

Once again I have had a stellar experience at this AAA location. Our Mazda had a recall earlier…read morethis year for a fuel pump defect and I had the work done. When it came time to renew the license I copied the receipt from Marin Mazda, which detailed the work that had been done and sent it, along w/ a check, a few weeks ago. Yesterday I received a notice from DMV that I needed to provide proof that the recall work had been done. Puzzled, since I couldn't imagine what further proof they would need, I went to AAA, where a very nice man at the door looked through my paperwork and said I needed a certificate from the dealer. I went home and called Marin Mazda, where I spoke w/ Mike, who said I should have been given a certificate, but I'm pretty sure I wasn't. I wondered whether it would be sufficient for them to email me the certificate so I called AAA, where I spoke w/ (I think) the same helpful man, who told me DMV wouldn't accept that, so I drove over to Marin and got a certificate. Not a state issued one, but a slip of paper they filled out w/ the car's VIN, etc. I went back to AAA from Marin and was greeted again by the same nice man. He logged me in and invited me to sit in their waiting area until I was called to the window by Ginger, who was careful, thorough and wonderful. She processed the transaction, cautioned me to save the certificate in case there's a problem and gave me the new registration and tag. It was, again, an excellent experience. I'm so glad to have AAA as an alternative to spending time at the DMV.

Slow slow slow you will be waiting you might as well go to the pinole location it would be faster.read more

I use Ashley for all my insurance needs. I have Two Home Owners, three Auto, and my Life Insurance…read morepolicies through AAA. Plus Road Side Assistance. Not only are their rates better than most, but you know you can count on a solid company like AAA to be there when needed. Ashley goes above and beyond for me and my family. She is a pleasure to work with and is always looking for ways to save me money. I have sent her many referrals and will continue to do so. They have a great big office in downtown Walnut Creek with plenty of parking in the the parking structure behind the office. Call Ashley to get a Free quote!!!

I've had other insurance companies in the past but None of them have been as helpful as Ashley…read moreHunhoff. Ashley is always going above and beyond for my family and I. You can always count on her I would highly recommend AAA and Ashley as your insurance agent.

They took care of me when some fool merged into my lane on top me and thrashed my front quarter…read morepanel. Husteads takes care of everything they make it so easy--they dialed me in with a morning appointment, contacted the rental care co to come get me, and went above and beyond making sure everything that was damaged was properly repaired and covered by the insurance claim. It did take a bit of time, but that was due to parts not being available and no fault of husteads. Oh and my car looks better after than it did before the accident :)

I was read ended at a red light by a driver who "dropped something and looked away for just a…read moresecond". What looked like just a mangled bumper turned out to be much more than that. The first body shop I went to - recommended by her (the driver who hit me) insurance wanted to total my car. No, thank you very much. I found Husteads and decided to see what they thought. Sam was my estimator and after crawling around under my car (she got right down on the ground in the parking lot!) she said it was repairable, that they would be able to do the work and it would be covered by the other drivers insurance. Hallelujah! I dropped my car off a week later. Sam kept me updated throughout the process and on Friday of that same week the repair was complete and I was able to be reunited with my car. Cannot thank Sam and Husteads enough for their professionalism and the repair work they did. Here's hoping I don't need more repair work in the future but if I do I know where I'll be going.

I've worked with Ana and Aries from their initial launching and I've witnessed their evolution. As…read morea #Realtor, our home owner clients expect great service and reliable folks, not to mention exceptional customer service and, most importantly, the right insurance protection money can buy. That, in a nutshell is what Aries Insurance delivers... and all done with a smile! Great work! #TheBrokerWithAHeart @San Francisco CA

I highly recommend Ana and her team at Aries Insurance. My company was needed Worker's Compensation…read moreinsurance and liability insurance. She was able to accomplish all that for us really fast. I am super happy with her service. I recommended.