1. Mateo's

    1. Mateo's

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    Falls Church, VA

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    Mateo's

    4.7 (18 reviews)
    Closed 9:30 am - 8:00 pm
    Updated 2 months ago

    Services - Mateo's

    Haircut

    Waxing

    Manicure

    Mateo's Photos

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    9 years ago

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    13 years ago

    Super clean, friendly staff and great haircuts. Got a cut from Vi and loved it. Will go back for sure. Highly recommend this place.

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    10 years ago

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    10 years ago

    $15 for an adult cut. Very good cut. Seemed to really understand how your hair lays and cut it appropriately. Very satisfied.

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    10 years ago

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    Ask the Community - Mateo's

    Review Highlights - Mateo's

    Our entire family has been going to Hair Parris for years and we highly recommend their hair services.

    Mentioned in 3 reviews

    Read more highlights

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    Prima Hair & Day Spa

    Prima Hair & Day Spa

    4.0
    (49 reviews)
    2.4 mi
    $$

    I got a groupon for this place, scheduled an appointment that was for 12.15. So I got there at…read more12.14 and I was told to wait after a few people talked to the receptionist. It was kind of busy I was called by the hairdresser at 12.38, and I guess she was busy with another client when I came so she said I came earlier. But that day o called and receptionist told me that my time was 12.15. But that is ok. My appointment was with Monica. And she was very easy-going and sweet person! She gave me advice on my hair and was very talkative in a good way. I would definitely go back to Monica, but I hope next time I will not have to wait. Or maybe it is because i had groupon?

    Orhan and Rosa operate here under the name Maxime hair salon- but they are hair stylists at this…read morelocation. They sell Groupons but refuse to accept them. I purchased one. Immediately called and they said they only take first time customers though the fine print says you can purchase 1 every 365 days, so once a year. Because of their refusal to accept the Groupon, and the dishonest language included in their rules I was scammed out of $110 I can't get refunded from Groupon. I tried repeatedly. And the issue is with Orhan and Rosa- who is the one who refused the Groupon over the phone. I'm reporting this business to the BBB and contacting the AG because I doubt I'm the only one scammed by this business.

    Photos
    Prima Hair & Day Spa
    Prima Hair & Day Spa
    Interior of the salon

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    Interior of the salon
    European Wax Center

    European Wax Center

    3.7
    (20 reviews)
    0.2 mi

    Excellent service and results! I am huge fan of the European Wax Center and this location is…read moremanaged expertly by Lina, who does a fabulous job of ensuring your waxing needs are taken care of! I highly recommend Geeta, who is an expert esthetician! Geeta takes time to properly prepare the skin prior to waxing and gives great tips for post-wax care such as ensuring hair is at the right length for waxing and avoiding certain products / activities that could have an adverse impact. Parking is easy at this location because there is a decent-sized outdoor parking lot. In addition to the above, all the staff at this location, from the receptionist to other estheticians, have demonstrated care, professionalism and created a welcoming environment.

    I've been a loyal client of this salon for over a year and have always had positive experiences…read morewith the technicians. This review is not about their work -- I've always been treated well during my appointments. Unfortunately, it's the customer service that has left me deeply disappointed, hurt, and frankly humiliated. After my most recent wax appointment, I suffered a burn in a very sensitive area. Accidents happen, and I initially reached out simply to inform the salon and seek support. Instead of being met with care or professionalism, I was dismissed and blamed, with customer service telling me I "must have a skin condition" -- a completely baseless and insensitive claim. I submitted a formal complaint through the salon's website, hoping for a more appropriate response. To my shock, the same employee who had already dismissed me called and asked me to send photos of my private parts -- without offering any apology, support, or remedy. This was highly inappropriate and made me extremely uncomfortable. Trying to resolve the situation, I went to the salon in person to show photos of the injury. Even after seeing the images, the staff member claimed she "couldn't see anything," so I was left with no choice but to show her the injury in person -- an experience that was deeply humiliating. To make matters worse, I ended up having time and money at urgent care, where I was diagnosed with burns and skin erosion in different areas, and prescribed treatment. This entire ordeal has been painful, degrading, and completely at odds with the way a regular, loyal client should be treated. Again, this isn't about the technician, as they all have been respectful and professional. This is about a severe failure in customer service -- a lack of compassion, accountability, and basic decency when a client is clearly in distress. I expected much better from a place I had trusted for over a year. I only decided to call to ensure the issue was reported and to find out what could have caused that - as I have got wax services for decades and never had any issues. I wasn't calling to get aggravated and humiliated by the way I was treated on the phone and then in person. So, for that reason, I am only giving this location a 1 start. They need to train their front desk person as she lacks customer service experience.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Mateo's - hair - Updated July 2026

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