This review is for the Fair Oaks Office. Our baby girl was born without complication this past month. We received outstanding care from Dr. Hassan at MFAMA. He collaborated with my OB to help ensure a safe delivery. Since I had a high-risk pregnancy, the doctors made sure that I had extensive testing throughout the pregnancy to verify that our little girl was healthy.
Office staff: My husband and I exclusively went to the Fair Oaks Office. We never had an issue with the office staff. We only wanted to see Dr. Hassan toward the end of my pregnancy, and they were accommodating of that request when scheduling my appointments. They even called me at one point to let me know his availability when I had to schedule in advance. I did not have to deal with anyone in billing.
Sonographers: Outstanding. I believe Gina and Mary Ann were the names of my sonographers. The sonogram was always our favorite part of these (otherwise stressful) appointments. The sonographers were very thorough and explained what they were doing at each point of the exam, so we never felt in the dark about what we were looking at. There are flat screen TVs in each room so you get a nice view of your little one during the exam. The exam tables are pretty comfortable too, with a big fluffy pillow.
Wait Time: If you don't want to wait, go first thing in the morning. Because of my husband's work schedule, we consistently had 2:30 or 3:30 appointments. We would wait 45 minutes to an hour to be seen. We prepared for it and brought work or an iPad with us. We didn't complain though, because Dr. Hassan and the sonographers never rushed us. I believe the reason they run behind is that they take a lot of time with each patient and answer all your questions.
Facility: The Fair Oaks office is newly built, clean and beautiful! Parking is pretty easy, too--there is a surface lot and a parking garage near the office.
Doctors: At the beginning of my pregnancy, we saw Dr. Maghak and Dr. Elkhousy. Dr. Maghak needs A LOT of work on his bedside manner, and in my opinion belongs in a lab rather than working with women in high-risk situations. At our 20 week appointment, he speculated incorrectly that I had a very serious pregnancy complication. He unceremoniously delivered this (inaccurate) news in a way that traumatized both me and my husband. While I can appreciate that he wanted to rule out a potentially serious complication, he did not explain anything about the condition, and on top of that, he was firing pointed questions at me that made me feel as though it was my fault. He was even googling images on the computer in front of us to determine if he was right about his diagnosis! We also asked if we should reschedule our long planned summer trip because of the potential complication, and he advised us "to definitely cancel, because if you're not near a hospital, you could hemorrhage and die." His exact words. I was horrified. It took us 3.5 years at the fertility clinic to get pregnant with our baby. Dr. Maghak needs to look at his patients as people. Consider our feelings. This was a long and stressful road for us, made exponentially worse by his uncaring demeanor. We found him cold, brusque and unprofessional. My understanding after researching and reading reviews is that many women feel this way about him. I spent a week in full-on meltdown mode because of what he told us, only to find out that he was wrong.
We saw Dr. Elkhousy once. He correctly identified a pregnancy complication that remained with me until delivery. We thought he did a great job of explaining this to us in detail while not being alarmist. His more laid-back energy put us at ease, despite getting some stressful news.
We finally ended up seeing Dr. Hassan for the last five months of my pregnancy. He is the most experienced doctor in the practice. He is a gem! He has a warm and caring energy that, in my opinion, is imperative to working in perinatal medicine. He took his time with us, answered our questions, advised us of restrictions, and was positive yet realistic and straightforward about my pregnancy complication. In the end, I had an emergency c-section, but it was uncomplicated. I knew what to expect, as he and my OB had prepared me in a kind way for the best and worst possible scenarios. We now have a beautiful and healthy baby girl.
Overall, I would recommend MFMA and especially Dr. Hassan. I felt that (apart from our experience with Dr. Maghak), I received caring and comprehensive care at this practice. Do your research, and don't be afraid to request a specific doctor! This is too important of a time in your life to accept less than exceptional care. read more