Great medical care! They are respectful of your time and listen. Relaxing office. Flexible…read moreappointment options and Fast reply time!

I am so grateful I have discovered Lamond Family Medicine! They've taken great care of my husband…read moreand I for over a year now and are always available with informative answers! For example, earlier this week I went in for my regularly scheduled annual exam and Dr. Hansel noticed too much wax in my right ear. He spent careful and attentive time removing the debris, had me come back in a few days later and my husband tells me I am hearing better as a result. ;-) I find the office and staff to be quite pleasant and I encourage Hendersonville residents to head on in to Lamond Family Medicine!

I called this office 4 times after my first visit, bacause I had no relief from my pain. I never…read morereceived a return phone calls in regards to my problem in almost a week. The third time I called I got Chris on the phone who told me they had a note to call me back. I told her about my problem and she said she would discuss it with the doctor and he would give me a call. That was on Friday. Today at 1:30 I called them again! Because I had still have not received a return phone call from their office after 4 phone calls to their office. They took no responsibility for their lack of concern and action and where horrible on the phone to me. I wouldn't send my worst enemy to these people. Very uncaring, unapologetic and not willing to take any responsibility for their lack of action.

Just an incredible doctor and an amazing staff. Do not hesitate to make an Appointment.read more

I have always found Dr. Bond and Tina to be excellent at what they do. I have gone there for years…read more The staff is super friendly and always professional. Recently, I had an appointment scheduled and was in so much pain, I called to see if there was a possibility of getting in sooner, and they made that happen. I highly recommend them.

I have been to this location a few times before but not as a patient…read more This visit was for me. I was seen by Dr. Bond and before meeting him I met a student who was graduating in just a few days from school. She was very pleasant and asked me a bunch of questions before he came in. I was taken back first for some x-rays of my hand The Dr.( Dr. Bond) Came in and confirmed what I had thought was wrong. Arthritis. He was very professional, very nice. Gave me a few options that would help the pain I had been having in my Thumb. I tried a brace already, I didn't want to take any more pills. So he said a shot would help, not sure for how long but the way mine is it don't get better it can get worse and require surgery. I opted for the shot. He told me it does hurt. Well he did a great job numbing it. It hurt for like 3 more days and the pain went away! I hope it lasts Excellent visit! I go back in approx a month for a follow up then I will call when I need a shot again. I highly recommend asking for Dr. Bond.

Dr Stephanie GIllis is attentive and thorough. She is engaging and a delight to have as a Dr. Her…read morenurse assistant was a delight with smiles and personality. A welcome experience to others Dr.'s offices. The front desk could offer greetings to the patients as they enter, this would be refreshing.

Dr. Andrew Runkle has been my Primary Care Dr. for 15 years now. He is a very concerned and caring…read moreDr. I'm so thankful to have him. He listens to every detail when talking to him, he researches difficult problems, trying to find better ways to treat any condition. He's always glad to see his patients, and is interested in what their personal life is like. He remembers everything he's told. I am grateful for the excellent care I've received under his care, and recommend him to everyone. His Nurse, Helga, is a wonderful, caring person, right along with Dr. Runkle.

When my family moved to Arden, I wanted to find my children a practice that would grow up with them…read moreand one they could continue to visit even after they move out of the home. We tried Dr. Swann for our initial visit. We love Dr. Swann. She is thorough, patient, kind and helpful. She listens to my children, she explains herself, and she prompt in responding to issues. I have had some difficulty with the office. There has been several computer system changes (according to the office staff) which has lead to constantly having to update information, inability to log onto the patient portal, and mix-ups with insurance, parent, and payment information. I needed information for my child's school from the doctor's office. I was unable to log in to the patient portal to request the information. I tried to schedule an appointment online and was not allowed to do so. I called the office to request the information. I was told it would be handled. Nothing. I hand delivered a written request. Again, nothing. 2 months later, I have finally scheduled an appointment! Here's hoping we can get all of this resolved before Christmas!

Good morning Dr, Swann, this is Titanna's Finley. I am sending you a message to see what can I do…read moreto get a referral from you about getting on disability. I have been doing very well with the vertigo situation. I never got a referral to see my doctor about my ankle due to some circumstances. I am still working at my current job. I was denied. I am just trying to see my options on this. Please send me your answer finleytitanna161@gmail.com Thank you. I am still taking my medicine. They aren't as bad as before. I have been doing great for the holidays as well as my up coming birthday. Thank you.

I liked my experience (well, you know, the nature of the whole procedure notwithstanding). There…read morewere many opportunities to mess things up and they avoided all of them! I would note that there is some new research out there that indicates that certain kinds of meals can be eaten on the day before, yet they require absolute abstinence. So I think maybe they are a bit behind the times, but as far as the lead-up to and the day-of, no complaints about Dr. Rholl or any of the staff or procedure.

I am giving Carolina Mtn Gasto in Hendersonville a 1 Star because of their poor communications with…read morepatients. The colonoscopy and endoscopy that I had on Jan 23, 2025, went well - no complaints. Because I have mysteriously developed anemia, it was essential that the source of a possible bleed be found. The next step was a pill camera, scheduled for Feb. 21. I was unable to swallow the pill camera and was told another method of testing would be investigated and I would be advised. I also was given a stool sample test to take. Since Feb. 21, I have been trying to get in touch with their office via phone and email, and today, a month later, was finally successful, only to be told the doctor had done nothing.

They will let you suffer. They will tell you to go to ER EVEN when you can't sit. They know I…read morecan't do anything. Currently, it's two more months b4 any of it help. I am miserable. My sciatica is going to right leg too. I don't know what to do. It's so bad now I can't even do anything except have tears for hours. I'm drinking. I don't drink. But they have me two months away. I can not stand what is happening. So, they will let you suffer for. Months. I scream often. I am flucting miserable. I don't want opiates. L I. Just want to not hurt so bad.

After my first ambulance ride to the Mission ER, I was told to consult with an orthopedic surgeon…read moreregarding my broken ankle. It was the day after Christmas and everyone's schedule seem to be pretty full. There were plenty of wheelchairs available out front of this "walk-in" orthopedic care center. I was wheeled into a fairly busy waiting room and was greeted with a pleasant smile. Cherie brought me back 45 minutes later, which I didn't feel was too long due to the number of people already waiting before me. The attending physician Ryan was able to consult my x-rays from Mission and explained to me where the fracture occurred, and how long I would need to remain in the hard boot. I scheduled my follow up appointment two weeks later with him. Considering the circumstances and the holidays, I felt this walk-in clinic did its job very well.

Dr Keppler and Paula Hunter are excellent! I highly recommend them both for your yearly exam and…read morefemale issues. They are attentive, caring and eager to find a solution. The office is beautiful and Zen like. It has a real spa feel to make it less stressful for your visit. Office staff is also kind and offer up smiles which is rare in many medical offices.