My first time at this lab corp. I had a great experience start to finish. The receptionist was…read moregreat. My lab tech was gentle and nice. They got me in before my appointment. The office is spacious and modern and clean. If you make your appointment and bring your order just in case all will go smoothly. I'd return to this location . Props to the wonderful staff. It's a demanding job and the rise to the occasion. Well done

Front Desk Staff (His name might be John) Was Very Rude During Lab Check-In…read more I visited the lab this morning before 8:00 a.m. with my daughter for her blood test. We had already checked in through the system, but for some reason her name was not appearing correctly. Since both of us share the same last name, there may have been some confusion in the system. When I approached the front desk for help, the gentleman at the counter was unfortunately very rude and dismissive. Instead of trying to understand the situation, he immediately insisted that we had not checked in. Patients come to the lab early in the morning for medical tests, often already worried or stressed, and being spoken to in a rude manner can make the experience even more unpleasant. I would like to point out that another lady staff member later helped us and handled the situation politely and professionally. She took the time to check and eventually helped us complete the check-in. Her attitude made a big difference and is exactly the kind of customer service patients appreciate. My suggestion is that the lab should ensure that front desk staff communicate respectfully and patiently with patients. A welcoming and helpful attitude can make the environment much more comfortable for everyone who comes for medical care.

I always come to this location for my blood work as all their staff are professional and efficient…read more Today Jason drew my blood and was seamless. Very good experience.

I had a 940 appointment I been sitting since 951 it's 1116.... On a wait list the do not alternate…read moreappointments with waitlist (take 3 appointments then 1 waitlist). The way it is run is horrible. PLUS there are ZERO appointments online and HARD to book ANYWHERE! Alternate non appts with appts is NOT hard! Plus when u sign in it says 30-60 min wait BUT then they verbally say we can't guarantee we see you!

Dr. Mielke, both a conventional and functional physician, has been taking care of me for a decade…read moreand a half, ever since I was diagnosed with a lobular CA tumor so large that a single mastectomy was unavoidable. She expertly put me on a regimen of non-toxic compounds that she adjusts every quarter based upon her indefatigable updating of the advanced science on which she relies. She is both caring and direct. I credit her with much understanding and support and, essentially, keeping me alive while I avoided toxic recommendations from my more traditional team. The complexity of Dr. Mielke's patients means that while she has a killer memory and excellent medical training plus nearly a quarter century of running her clinic, she simply cannot know everything that will ultimately be the key to a particular individual recovery. For those dealing with autism, Lyme and similar tick borne illnesses, for supplemental information that may be really helpful to try, give the recordings from the Autism Health Summit 2025 a hearing (info@autismhealth.com). This will cost you $100 and access to a wonderful, intelligent support group to inspire your journey.

This review is long overdue…read more I was seen by Dr.Mielke from April 2020-July 2020 and then again from November 2020-April 2021. In total, I had approximately 9 visits either in-person or through a voice call. To her credit, Dr. Mielke did try her best to treat my ongoing mysterious symptoms; I have been unwell since late summer 2017. I do credit her for introducing me to a few things that were of help with chronic Lyme. She introduced me to the Relax Brand sauna, PlusCBD oil, and LDN. She also helped me understand that have a double mutated MAOA gene and cannot tolerate SSRIs.I thank her for these suggestions /prescriptions. However, by the last visit or two, I understood that she really did not know the root cause of my issue. She kept suggesting nutrition testing and practicing DNRS- neither of which helped to a large extent. In December 2020, she put me on a trial of herbs used to treat Lyme. In February or March, she put me on a full on herbal protocol. After 30 days, I did not feel markedly better. She pompously proclaimed, " Well then, it must not be Lyme. This protocol worked so well for so-and-so." I get the impression that she is not well-versed in treating Lyme. If she was, she would have ordered a CD57 test and used Vibrant Wellness labs to check a full spectrum of tick born illnesses. I'm sad that I spent this time and money not to feel any better. If you suspect you may have Lyme, be advised before selecting Dr.Mielke.

Went in to get drug tested. No one was there, even took a couple minutes to get seen by the front…read moredesk and there was no one else in the waiting room. Was told the boss and drug testing person wasn't in and called out - front desk didn't even know that was happening. Unorganized and unprofessional.

Absolutely unbelievable how inconsiderate they were of my time I scheduled an appointment during…read morebusiness hours. I arrived and was told I needed to reschedule due to the phlebotomist being ill I was understanding and rescheduled for 8:30am the next morning, no employee was there the door was locked, multiple people were waiting outside for appointments and all our time was wasted. After an hour of no call backs and no one showing up I left. Completely unprofessional and a waste of time. I'd never recommend anyone come here. The was they do business is not with you in mind. I never received a call back, apology, or anything.

Was slightly taken back by the level of sanitation of this facility, as I am a healthcare worker…read moremyself at Stanford Valley Care Hospital. This facility also as a sign that explicitly says 'appointments not needed' on the advertising screen yet we were denied service because we did not have an appointment. As we went in the morning, we didn't mind waiting but was still denied service. There were no patients present at time of arrival. Phlebotomist technician was eating in the back. Would recommend a different, more reliable labcorp or quest on Stoneridge instead!

They took an hour to register my father for a blood draw that took 3 min. There was 2 people in the…read morewaiting room the entire time. I think they aren't in a hurry because they know you need the tests. Person at the counter was rude and really just acted like I was imposing on their day. I guess typing in the info was so taxing that they needed to take a break. I guess they care about paperwork more than patients.

The service was very fast; I checked in right from the parking lot, and when I walked over to the…read morefacility, I was attended to instantly. The person there was highly skilled and professional--I didn't even feel the needle prick.

3 stars because the wait is so long. There's only one lab tech to draw blood. If you make an…read moreappointment- it could take 2 weeks to find one nearby. Once in- staffer did a good job drawing my blood.

Brought a family friend to the ER. No line to check in even though it was a Saturday night. While…read morestill going through intake they were calling her name. Shortest wait ever. Smaller room but a great experience. Glad to have Stanford in the east bay.

This is a lovely hospital with professional doctors and medical staffs …read more It has been serving the community of Pleasanton since 1991 . It is very clean and organized with many nice facilities. Today I visited the hospital cafeteria . It used to be very nice and quiet with indoor seatings . It looks like is is under some kind of construction so the tables and chairs inside are the temporary ones . Many large wooden tables and chairs are places outside next to the corridors between the buildings . The menu looks great . They have breakfast sandwiches, a new item called Hawaiin Loco Moco with rice and over easy egg and gravy for 8.25 .There are ready to go sandwiches, wraps , salads , etc in the frig . Bakery items and different types of Starbucks coffees . Most of them are self . A important place to be for hospital staffs and visitors .

Love all my doctors here, but HATE being attacked by food-crazed angry turkeys! Can someone please…read moretell the nurse or medical assistant FEEDING the turkey(s) to stop! It's so bad there are even signs in the lobby not to do that!

This review is about the parking situation here. The parking here is just awful!! I had an…read moreappointment today and had to circle around for nearly 30 minutes just for a spot. I almost gave up and left, but just as I was turning to leave a spot opened. They made almost half the spots for employees, the other half for valet parking, and just two rows for patients. I thought I'd park out further and just walk, but all the spots, including Park and Ride, require a permit. I have to come here every three months to see my specialist. I promised myself today that I'm not coming here ever again, either I have to do online visits or I have to find someone somewhere else.

Not really sure how to rate this particular visit because it kind of really was all over the place…read more I'm going to go ahead and start with the positives. Pros: 1. The actual majority of the staff were very kind, attentive and apologized over and over again for wait times. 2. Once you are actually seen, it went by kind of quickly - except for the physical. Cons: 1. Because they are a walk in facility, they do not offer appointments. 2. Because you cannot schedule an appointment, it often makes wait times very long and the waiting room very full throughout all day parts. I was quoted as a 3 to 4 hour process. 3. The receptionist seemed very cold and unwelcoming. 4. They do not call you in in the order in which you arrived. I literally watched four people go ahead of me and finish before I was seen. 5. It would appear that when you have to be there to take a physical that's what takes the longest is to be seen by their doctor. I waited for what felt like 45 minutes in a room. When, in reality, it was probably like closer to 30 minutes only to be seen for literally 1 minute or maybe 2 minutes. Normally I would give this visit a 2 star. Based on the majority of things I mentioned, however, because of the friendly and apologetic staff, I will give it 3 stars. Just be sure to go in with the idea that you're going to be waiting a while.

Was on a workers comp claim and they were just like "ya, they just dump workers comp PT(s) here"…read moreand the lack of help resulted to me losing my job. Nice MAs but the medical provider didn't do jack sh*t. Another unfortunate work accident struck me recently so I went to Concord's concentra and they're working to bring me back to life. Livermore location is a joke. Just imagine, their care resulted to me losing a job. Imagine what other malpractice goes on here.

I used Diagnostic Biosystems HRP Detection kit for IHC successfully for about 4 years. I ordered 3…read morekits last year at once and NONE of the kits worked. I contacted Bipin, the president of DB, and filled out a form and sent in pictures of the IHC not working per his request. It worked with a past kit he had sent us but not these 3 kits amounting to over 5k. Bipin was extremely unprofessional, unhelpful and did not resolve the situation. He would not speak to me, not replace the kits or give me a refund. I emailed him multiple times with no response and instead he would send an email to his distributor to "deal with the issue" (me being the issue) and wouldn't refund anyone for his faulty kits claiming the kits weren't the issue. Bipin spoke to me on the phone once and talked down to me as if I was stupid, cut me off and claimed nothing was wrong with his kits. I had the autostainer serviced and the kits still did not work and there were no issues with the autostainer. I started with cell marque and their kit works perfectly and their customer service is excellent. I would not recommend this company to anyone for anything if you ever have an issue you will not be helped in any capacity and Bipin will treat you with complete disrespect and not own up to his issues. I offered to send the kits back with the bad lot number and he refused to replace the kits. I now will be contacting the Better Business Bureau as well since he will not speak to me.

Excellent chromogens for immunohistochemistry and clinical pathology laboratories.read more