Karine did an amazing job. Last minute panic to get a color for an event. She took the time to…read morework with me. Understand what I wanted and made awesome recommendations. I couldn't have had a better experience! Thank you!

I think it's highly unprofessional to have a staff member of yours cancel on me because I was going…read moreto be 10 minutes late-15 minutes late, because of a car crash that had happened on the highway: and before I even got to say that you guys immediately canceled on me and had no sympathy at all. I had taken work off that day and everything for that appointment. And all for nothing. And yes, I did curse at your staff member. I said "what the hell are you guys thinking?" "Why can't I be helped otherwise or accommodated? Hell no, I don't want to schedule another appointment." And what do you mean I rescheduled my appointment in March? Your stylist called me and told me ON VOICEMAIL: the day before my appointment told me she was sick. Fast-forward two weeks later . Then two weeks later I call you guys and tell you I might be 10 to 15 minutes late due to a car crash on the highway and you immediately told me to reschedule. You don't even try to accommodate me in anyway so keep lying keep talking lies. That's a damn shame. So I'm so sorry you guys think "hell" is such a bad word. Also this is all after my appointment two weeks before was canceled by your stylist. Never had that done before by a stylist thought. Hell I would've taken a different stylist that day. I would've even waited . But you guys just immediately canceled on me. It seemed like you really wanted to get out of there. It was close to the end of your hours at the salon. Either way, it was extremely unprofessional and instead of accommodating me by having me go to another stylist you guys just canceled my appointment. Very unprofessional they do not communicate well with their clients. I'd recommend a more established place that cares more about their customers and clients. That's a damn shame because I was gonna bring my children there. Oh and I think it's really funny how you guys said that I called and said to you that I was gonna be 20 to 25 minutes late . No one does that. No one says that they're gonna be almost a half hour late and expect to be seen. So right there I hope everyone reading this knows that you're lying. Any normal person would see that's a big bold face lie. But pop off, sis. Also folks notice the language they use "Sorry for YOUR misunderstanding" HAHA! No ma'am, no misunderstanding here. I understand fully what's happening. Thank you for your passive aggressive message. but I've taken my money elsewhere and my $25 tip that I gave your stylist. I will take that elsewhere. And same to you, sis have a good day, matter fact, have a better day!

Haley is a hair genius! This whole salon is amazing. Staff is super friendly they treat you like…read moreroyalty every time you visit and you can tell everyone loves their job. Haley goes above and beyond for each and every client and listens and is amazingly talented. I have never had such an awesome head of hair. This has been my go-to salon for 2-1/2 years now! Thank you all!

I am new in the area and looking for a new full service salon. I called and had an appointment for…read moretoday for a consult to meet who they suggested. The waiting room doesn't have chairs only a circle couch that is very uncomfortable which wouldn't matter unless they make you wait. After 20 minutes of waiting I left........

A car that won't start caused a last minute cancellation by the stylist at Penney's. Our schedule…read moreis so packed that when Mrs. E. plans hair appointments they pretty much have to happen at that time. A couple of quick calls and we are set up with Kaitlyn at 2:30. These days I'm trying to be more hospitable or extroverted, you could say. During my conversation with Sarah I learned that current owner, Sue, is the second owner, not the first. Maybe I should talk less? As a result of my efforts, I was talked into a tanning session and then they were working on waxing me. Time in a tanning booth is definitely not for me, but, the facility is clean and the experience serene. She also mentioned nails and hair tinting. I went to wait in the car. It turns out Kaitlyn is very friendly and did a great job on my wife's curls. Cheaper than the Salon at Penneys, we're coming back in two weeks. Since they're next door to the buffet at the Szechuan house, that's fine by me. Another big plus is they are within a mile of our place. 12/21

Pleasant experienced professionals. Comfortable atmosphere,…read moreaccommodating, quality services and products.

Nikki Roman is top notch, great personality and so skilled and talented. She was recommended by my…read moreAunt after I saw her haircut and I refuse to go to anyone else.....

Just wonderful! Sorry for the LONG explanation but worth it. NO it's not a SPA - so they don't run…read moreover to you and hand you a glass of flavored cucumber water or tea or massage your shoulders or give you the "free" facial which is never free when you consider the cost in the end. BUT they do great Hair. Moved here from Chicago and I'm use to HIGH end Hair Salons with stylists who are incredibly educated and on the "cutting" edge. I've shopped around and found this a reasonably priced place (cheap compared to Chicago) with people who have skill and know what's hip. Have you ever walked into a place and the person working on you looks like they are stuck in the 80's or 90's? The owner Ramona handled me personally, even though I purchased a Living Social deal that was not a big money maker. My hair was beautiful when finished! I'M picky. I had compliments as soon as I walked out and all day long! My hair also FELT healthy and soft. I had a Deep Keratin Conditioning treatment with a blowout. She spent her time with me, giving advise and treating me like gold. It's a small place but sleek and sharp. Everyone was friendly and said hello. It was busy and all the clients were smiling and chatting. The owner said they are expanding soon and I can see why. This is a place to go if you want people who are great with hair and don't need all the bells and whistles. PLUS they did not pressure me into buying the products - I actually asked and she was very honest that YES I could order on line for less but actually with shipping its about the same. BUT she said if I didn't like it, I could return it. She even suggest I try a smaller size before investing in a larger one. She uses the product herself and her hair looks Amazing. I did go on-line and the reviews are Great -people love it. She shook my hand and gave me a card and said call anytime with any questions. I mentioned I was thinking about coloring my hair and she said it would be a pleasure to work with me if I decide to in the future, however she said who ever colored my hair in the past did a great job. I was floored. She opened the door for me to try it out but instead of the Ole' song and dance that your hair looks damaged or poorly cut, she complimented my previous stylist. That proved to me she is confident in her skill and doesn't need to make me feel like I've been ripped off and look like poop (as I found with other Salons) to get my business. When I was checking out they DID NOT pressure me into giving a tip. I was the one to say can you add a tip. PLEASE check it out. Even if it's for something simple like I did. Easy to find and EASY to park.

Great barber shop, nothing but quality cuts coming out. My little guy loves going here. Very…read moreconvenient booking with Booksy and always easy to park in the lot behind the building. Bonus - there is a chill resident dog.

Awesome shop. Garrett has become my go to barber lately, and has fantastic attention to detail. The…read moreshop is clean and the whole staff is super friendly, knowledgeable, and professional. Best option for parking I've found is at the Montgomery public parking lot on Shelly Ln just around the corner. The shop accepts cash, card, and Apple Pay. Seems like a great spot for kids cuts too, as there are regularly a wide range of clients getting haircuts when I've visited.

I received a hair cut both dry and wet to modify damaged hair shaping caused by inexperienced…read morestylist. Very good results.

I absolutely love Salon Shay! She is so sweet and gave me above what I asked for. She answered…read moreevery question I asked and even gave me really good tips. I was delighted to have a long session with her because she is very funny and is a great conversationalist not to mention stunning. I instantly felt at home. I will tell anyone who asks to go to Salon Shay! It was worth more than what I paid!

I met Larissa Butler for the first time and was pleasantly surprised and very pleased with the…read moreservice. Larissa was very thorough and I was very comfortable with her technique in every way. Her hands were magical! I will request her for my next visits until she graduates.

Kate C. did an amazing job on my partial highlight. Highly recommend her!! I found my life long…read morehair stylist ‍

I love how Amanda does my hair. After going to some places out of town (because I moved) I will…read moredefinitely wait to get my hair done here when back in town. She has a great personality as well as an eye for detail. My hair always looks perfect after a visit to her at Salon Lofts. Do you and your hair a favor and make her your stylist!

Amanda is an amazing hair stylist! She has been coloring and cutting my hair for close to ten…read moreyears and time after time colors & cuts my hair to my exact request! (And I am high maintenance!) She is a perfectionist with coloring! You will not be disappointed with her styling! Highly recommended!

Highly recommend! I was in a jam and needed service same day ... the owner called me right back and…read moresqueezed me in! Then I took a chance on a new stylist (Kailey). She is AMAZING! I'm thrilled with her color and cut skills! She took so much time with me and got to know my hair. Kailey is a talented stylist! Thank you Wild Hare Salon.

I am honestly appalled by the way I was treated today. I received a call saying I had missed my…read moreappointment, even though I had tried multiple times through both text messages and phone calls to cancel it beforehand. The very first thing said to me when I answered was, "You missed your appointment," in an incredibly rude and condescending tone. I wasn't even given the opportunity to explain the situation before being interrupted and argued with. What makes this even more frustrating is that if the receptionist had simply been kind and professionally explained the cancellation policy, or stated that they had not received any indication that I was canceling, I would have completely understood and comfortably obliged. I am not someone who argues policies -- I understand that when you sign up for something, you agree to those terms. However, it was the rude, disgusting, "mean girl" tone from the very beginning that completely set the narrative for the entire conversation. The behavior and attitude I experienced were unbelievably unprofessional and unnecessarily hostile toward someone who was once a prospective client. I will also be attaching screenshots showing my attempts to cancel the appointment through text, along with the multiple phone calls I made beforehand. Customer service and professionalism clearly need serious improvement. We don't support mean girls. Also to Anna I don't know you but that did not look good on your name

I went in for a pedicure. I hadn't had one in awhile. I was taken back promptly and had a really…read more nice pedicure. Everything was very efficient and clean. My feet felt great afterwards

After coming here for over 6 months and working with three stylists, I can confidently say these…read morestylists are like Midas; their work turns your hair into gold. I found this place on Google after searching for an elevated experience - gotta take care of your self every once in a while. Entering the salon leads to an immediate lounge area with refreshments currently holding water, coffee, and sodas. I think there used to be beer? The seats are very comfortable and a TV to provide entertainment. The atmosphere is relatively open save for the individual stylists' areas which house privacy. A number of haircut options allows for a customizable experience. One can add on additional services like facial, massage, or nail care for example. I have tried the platinum cut a couple of times and have turned into a believer. A time intensive experience that makes one feel well taken care of by the end. For stylists, I have primarily worked with Jamie but also Elena and Danielle. Every single one of them have understood my hair. It is cut masterfully and grows in well. This last point is one I'd emphasize as really the majority of people who have cut my hair in the past fail to maintain any attention to detail. The only drawback that I have noticed here is that the online system is confusing. Additionally I have struggled with working with some people over the phone to get a reservation. That being said, the people who were disrespectful over the phone have been phased out out appropriately replaced. Great place, worth the extra drive and money!