I've been coming here for a long long time and still love it - but recently I've found the end…read moreresult is hit or miss on the stylist. My normal person (Diana) was out first having her baby recently and I love her - but I ended with a newly graduated stylist who took 1 hr and 45 min for a basic hair cut (on my bday) and also did all the things I said I didn't like and cut it too short. Never asked for a refund before but still waiting to hear back from my multiple emails. I'll be back when Diana returns but don't know that I would switch stylists again.

They cut my hand. Very sloppy work. I think the girl was just a little under experienced for my…read morevery high standards. Nothing bad to say at all

Terrible quality employees. They don't value their customers and they don't care about your well…read morebeing. I worked with Elyse R. and she really was just, cheap. Would get better service at SportsClips.

Sent me a coupon 22 hours ago..This morning when I tried to book, they said the spots for this…read morecoupon were already booked...What a bunch of deceitful ppl at this salon.

I am honestly appalled by the way I was treated today. I received a call saying I had missed my…read moreappointment, even though I had tried multiple times through both text messages and phone calls to cancel it beforehand. The very first thing said to me when I answered was, "You missed your appointment," in an incredibly rude and condescending tone. I wasn't even given the opportunity to explain the situation before being interrupted and argued with. What makes this even more frustrating is that if the receptionist had simply been kind and professionally explained the cancellation policy, or stated that they had not received any indication that I was canceling, I would have completely understood and comfortably obliged. I am not someone who argues policies -- I understand that when you sign up for something, you agree to those terms. However, it was the rude, disgusting, "mean girl" tone from the very beginning that completely set the narrative for the entire conversation. The behavior and attitude I experienced were unbelievably unprofessional and unnecessarily hostile toward someone who was once a prospective client. I will also be attaching screenshots showing my attempts to cancel the appointment through text, along with the multiple phone calls I made beforehand. Customer service and professionalism clearly need serious improvement. We don't support mean girls. Also to Anna I don't know you but that did not look good on your name

I visit Morghan for all my hair needs. She does an absolutely excellent job with cutting, styling…read moreand color! My hair always looks consistently beautiful. I can't recommend her enough! Marianna

Unfortunately I have to give one star. I went to this place…read morefor a gel manicure, and my experience was not pleasant. It seemed that the girl who did my manicure never learned how to do it in a proper way. Instead of preparing my nails and cuticles for a gel color , she right away applied gel on my nails which was very unprofessional. Of course I didn't not like the result of this "manicure" , because the gel color was all over my skin and it had air bubbles under the gel. When I asked her to fix it, she gave me a look (like "what do you want from me??!" ) I ended up going to CVS pharmacy, where I had to buy gel nail polish remover. Very disappointed with this experience.

Love this adorable salon and the amazing Melissa Kolling (owner/stylish!) My husband and I move to…read moreSarasota Fl 2 years ago and we have been through 10 hair stylist during that time frame. Melissa is so good... we now fly her down to Florida every 6 weeks to do our hair. No lie!! SHE IS AMAZING!!!!

I had such a great experience here. I went to Maggie. She's relatively new and absolutely awesome…read more I decided to get bangs and she made me feel very confident. The salon was bright, comfortable and well decorated. The prices were very reasonable for the services. Everybody was very friendly. I'm excited to go back!

I was recommended this salon from a Facebook group, to see a stylist I'd never seen before because…read moreI wanted a specific cut before the end of the week. I booked with the stylist online, realized I couldn't make that time, called the receptionist and was able to schedule me with the same level stylist as previously, that would fit my availability and timeline. Luckily, I got Shelby (shoutout!) who was conveniently from the same small area I was and we had mutual friends. The time passed so quickly as we never ran out of things to talk about. I'm in love with my haircut and tips she'd given about some questions I had to improve the overall health of my hair. I'll absolutely be returning to this salon! Also -- it's absolutely beautiful! The plants and modern chic design of the salon made me feel comfortable and right at home. I was even able to Venmo my tip and put the haircut on the card I made the appointment with. So easy!

I've gotten my hair done (the blonding session) 3 times here now and I've never left disappointed…read more I've always stuck with the same girl to do my hair, Kelly, and she is the best :) such a beautiful person inside and out and she's the only hair stylist I've ever been to that will get my hair the way I want it. And everyone else there is so nice and is always smiling and it really makes a difference in the experience!! also would highly recommend the k18 treatment they offer. 10/10 !!

They sent me a coupon to get a 90 minute massage for the price of a 60. I rec'd the email 22 hours…read moreago. When I called to make the appointment, they told me all of those "slots" were filled up...What a bunch of crooks.

The owner Maria is absolutely wonderful! she cut my sons hair and she was absolutely friendly,…read morepatient, and did an amazing job! Thank you so much and we will be back!

I hadn't considered reviewing a hair salon until I saw Yelps promo…read more My daughter was working the front desk years ago. Meeting the people has been a great experience, beside the fact Maria runs a wonderful business, Teresa cuts my hair, also does a really good job, the atmosphere and personnel are fun and a pleasure to be with. Other family members, wife,grandchildren are always happy with their haircuts . Clean bright place

I'm so disheartened because I was hoping I'd be leaving a good review.. I called last Thursday to…read moreschedule an appointment for Saturday & everything was fine. I called Saturday morning to confirm my appointment but Amy at the front desk let me know I was not on the schedule even though I just scheduled two days prior.. they were able to fit me in 45 min after said appointment time anyways so I didn't get upset. Once arriving I was told I'd have to wait an additional 30 min which was confusing but I had time in the day to wait (ended up being almost 45 min of a wait) The service I wanted, I got talked out of by Tina the hairdresser but I trusted her word since she is the professional. I ended up getting a "curly cut" instead. My experience with her actually was good, customer service wise. It's not uncommon to leave a salon with damp or wet hair to air dry for curly hair (your preference) so while wet I didn't notice anything out of the ordinary plus the employees boasted about how good my hair turned out!! I get home and at this point my hair is lightly damp, my husband looks at my hair from outside the window & is SHOCKED. He couldn't believe the way my hair turned out & told me to look at it. I look at it in my phone camera and the "layers" Tina put in were chunks. I show a friend who is a hair dresser & she was appalled by how horrible the hair does not blend. I also asked for no length taken off and my overall length is shorter. I called to let Amy know I was not satisfied and what are my options. She lets me know she will talk to the owner about coming in to get it fixed. I told her I'm not sure I want to because since my left side is so short, I would have to go even shorter on my right side just to match it which was not the goal from the beginning. My original service had nothing to do with a haircut, I just trusted Tina's professional opinion to save my curls from having a baby 7 months prior. Amy lets me know she will discuss a refund from the owner Monday when she is back in the salon. George sends me an email Monday late afternoon but I didn't get to it until yesterday because of work. When I call, I'm told if I don't come in to get it fixed (which I already discussed why I declined that option) that I could come in M/W/F when the owner is in to see if my hair is worth a refund (Forgot to mention I was asked to send pictures and/or videos of my hair Saturday when I originally called & did so). I let George who was extremely kind & understanding know that I'm a full time working Mom & with my husband & babysitters' schedules, I can only come in on Saturdays. The owner from my understanding through communication would not work with me & refused to refund this service. I'm at a loss & will not be getting a refund unfortunately. It's also unfortunate that the owner Terri/Terry (unsure how her name is correctly spelled) cares more about money rather than a returning customer who just wanted to feel good in her skin after just having a baby not too long ago. I have plenty of friends who are business owners in the beauty industry that agree that this was a poor way to handle this situation. I can understand if I spent hundreds of dollars and took up hours of time that someone else could have been serviced, but I paid under $60 and it took about an hour - hour and 15 min in the chair total. Other than the dissatisfaction of the hair cut, this review is mainly to point out how this business can better handle a situation like this in the future.

I absolutely love my hairstylist! She is savvy with curly hair and listened to my needs and…read moreconcerns. Ask for Dawn! I also appreciated the greeter and cleanliness of the establishment.