We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Our dishwasher leaked all over the floor and Jason came out to look at it. Unfortunately, when he…read moreran it, it didn't do it again. He was very courteous and knowledgeable. I highly recommend.

These folks have been in business for 10,20 years so you'd think they would be legit. I get this…read moreman who "tried" 3 different things to fix my washer on 5 separate days he made me put a 200$ deposit down on a motor that didn't work. When all failed he tried to take my washer to "fix" in his shop and sell it back to me. I now have a real repair shop telling me it's the wrong motor that was purchased in the first place. Oh did I mention that once the same repair man found out I was a union construction worker he proceeds to bash unions for ten minutes in my own home. If he wasn't twice my age and half my size I would have "nicely " showed him the door but I was biting my tongue trying to respect my elders. Well Fuck him and clement brothers and I suggest that any union man or woman do not use this business.

From the owner: Clement Brothers Appliances is a full-service repair and service company, specializing in Whirlpool…read moreand Kenmore appliances. Serving the entire Springfield, IL area, we have more than 30 years of experience repairing all makes and models of major household appliances. We provide same-day service in most cases, and work seven days a week. Clement Brothers are also available for emergency services. What's more, we won't charge you extra for after-hours, weekend or holiday service. We are known for our low prices! We can fix problems with any of the following appliances: Washers and dryers Ranges and ovens Garbage disposals Refrigerators and freezers Dishwashers Our company is family owned and operated by Jim and Ruthie Clement. This means you'll receive the quality and friendly customer service you deserve. At Clement Brothers your satisfaction is guaranteed. Get a free service call if we do the repairs. Call Clemen

Called on a Monday and service was scheduled for Thursday. the technician showed up as scheduled…read more Within 15 minutes the issue with the dryer was found. The technician had to leave to get the parts and returned in 30 minutes. The repair worked. The labor cost was only $65 so we were pleased. Great job

Trusted service provider for appliance repair. Solid communication and follow-through.read more

My dryer went out unexpectedly and was having company. I reached out to Anthony as I found his…read moreinformation on Yelp. I deceived my issue and he responded promptly and was able to come the next day. Anthony fixed the issue promptly and was super reasonable. He was professional, efficient and his fees were fair. I'm so glad to know I have a trustworthy repair man I can call when I need. Thanks Anthony!!!

From the owner: We aim to do top notch work with fast and accurate diagnosis. We offer appliance repair and general…read moreinspection and maintenance checks. With just a $40 service Fee plus any labor/parts needed.

My Maytag washer was on the fritz. Henry's came out twice and charged $300. I had told the repair…read moreperson that my washer was also making a funny noise as well as shutting down due to a faulty wire. After the repair person left, I attempted to do a load of clothes. It sounded like a lawn mower. I called him back and was going to come back in a few days. I told him I was done. My brother who lives in another state and is not a repairman, was able to diagnose the issue, ordered a part, drove to Illinois and fixed my machine in about 30 minutes. The whole repair job was only $20. I have always dealt with Henry's in the past and been happy with their service. I am very disappointed with the service I received this time. I won't be calling them in the future. My advice . . . Check their work before they leave your house.

Appliance repairs in Springfield are difficult. Mixed reviews for everyone. For every person who…read moreloves one place, another hates it. When my washer went out, I called 4 different places and left messages. Only one called me back. I spoke to the owner on Wednesday after 4, he was able to come out on Friday. Shockingly, the washing machine was repairable. With its age and the problem being electrical, I was aware it might not be. The owner was friendly and kind; I enjoyed our conversation. At the same time, I never felt like he wasted my time. I also didn't feel like he was trying to sell me on something, like many other places do. My over the counter microwave has now broken and I feel very comfortable calling Henry's for that repair as well.

I bought a fridge from the owner (joe mason) store. He told me it was a 2 year old fridge. Ended up…read morebeing 9 years old they ended up leaving huge holes in my yard for parking in my yard. I tried to get this resolved but when I messaged Joe, he only responded with "Omg I sold a stainless identical to that fridge, and it was only 2 yrs old. I never seen the sticker in the fridge, I just assumed the age was the same as the stainless I sold." He just tried BSing me and I'm not ok with that. He has not responded since the 2 last messages I sent "ok well since I paid for a 2 yr old fridge and got a 9 yr old one can we see fit to make it right by either reimbursement of cash or a 2 yr old fridge?" "Hey Joe, I just wanted to make sure that you received my message from yesterday?" So do yourself a favor and dont go through this guy with no pride in what he does and has to lie his way through sales.. thanks Joshua Kinney