Called on a Monday and service was scheduled for Thursday. the technician showed up as scheduled…read more Within 15 minutes the issue with the dryer was found. The technician had to leave to get the parts and returned in 30 minutes. The repair worked. The labor cost was only $65 so we were pleased. Great job

Trusted service provider for appliance repair. Solid communication and follow-through.read more

We found out about Matt Cawley Appliance Service from the Athens FB page, people were really happy…read morewith the service. I contacted him to check our gas dryer as the Jack A Slab crew mentioned they smelled natural gas coming from our outside dryer vent before they started their work. Matt was on time and has a kind and professional demeanor. Found it was going to cost more to fix than replace so we purchased a dryer from Matt, we liked his attitude so much we also replaced the stove and microwave, something we had been thinking about for a while. He delivered and installed all 3, again on time, receiving a text saying he was on his way, which was greatly appreciated. He didn't leave until he was sure everything was in proper working order. He was very careful removing the old and bringing in the new appliances. We highly recommend Matt for repair or replacement of your appliances.

Owner operator so it might take a little bit of time to get scheduled in. I'm very happy with his…read moreservice. He came out because my dishwasher was acting up. Turned out that it wasn't acting up for him, so he just charged me a service fee And there is a 30 day guarantee on that service fee. So if it acts up again in the next 30 days, he will come out and check it for free. I would recommend this appliance service.

My Maytag washer was on the fritz. Henry's came out twice and charged $300. I had told the repair…read moreperson that my washer was also making a funny noise as well as shutting down due to a faulty wire. After the repair person left, I attempted to do a load of clothes. It sounded like a lawn mower. I called him back and was going to come back in a few days. I told him I was done. My brother who lives in another state and is not a repairman, was able to diagnose the issue, ordered a part, drove to Illinois and fixed my machine in about 30 minutes. The whole repair job was only $20. I have always dealt with Henry's in the past and been happy with their service. I am very disappointed with the service I received this time. I won't be calling them in the future. My advice . . . Check their work before they leave your house.

Appliance repairs in Springfield are difficult. Mixed reviews for everyone. For every person who…read moreloves one place, another hates it. When my washer went out, I called 4 different places and left messages. Only one called me back. I spoke to the owner on Wednesday after 4, he was able to come out on Friday. Shockingly, the washing machine was repairable. With its age and the problem being electrical, I was aware it might not be. The owner was friendly and kind; I enjoyed our conversation. At the same time, I never felt like he wasted my time. I also didn't feel like he was trying to sell me on something, like many other places do. My over the counter microwave has now broken and I feel very comfortable calling Henry's for that repair as well.

Here we are 2 days away from Thanksgiving and I couldn't find a gas stove in stock anywhere but I…read morecalled Appliance Mart and they had one and even gave me a discount. Very pleased!

From the owner: Appliance Mart provides appliance sales, repairs andread more

Beyond impressed with the 2 gentlemen that delivered my product to me this morning. Willie and his…read morehelper went above and beyond making sure I was taken care of and made sure I was a satisfied customer. Many Thanks to them Sincerely Stacy n Peggy, Jacksonville Illinois

bought a new dryer almost $1600 and they delivered and setup the unit - they removed the old unit -…read morethey saw that the old unit hand a left swing door and the one they set was a right swing door - they never ask in the store or at installation if the door would need reversed - when called and told that the swing was incorrect they said that we should have told them when we bought the unit - i believe it is the salesman job to ask and find out the information - then when brought up to them they want to make an additional charge for something that should have been part of the setup and delivery of the unit in the first place - i will find some other place to by appilance in the future as i will need something in the future owning 15 rental properties - i do not recommend them as their followup is terrible as is the attitude of the staff

My dryer went out unexpectedly and was having company. I reached out to Anthony as I found his…read moreinformation on Yelp. I deceived my issue and he responded promptly and was able to come the next day. Anthony fixed the issue promptly and was super reasonable. He was professional, efficient and his fees were fair. I'm so glad to know I have a trustworthy repair man I can call when I need. Thanks Anthony!!!

From the owner: We aim to do top notch work with fast and accurate diagnosis. We offer appliance repair and general…read moreinspection and maintenance checks. With just a $40 service Fee plus any labor/parts needed.

omg - this place is terrible. I phoned and told them what I needed (change the propane orifice to…read moregas orifice) and told them the parts were with the stove. They told me a service call was $89 so I scheduled. He was here less than 1 hour - and they charged $230.03. They said their "flat rate" was $217.50 and she didn't know in advance their "flat rate" so the quote the service call fee. They charge an additional $10 fuel charge and everyone has to pay $5.95 install supplies even if they didn't install anything and then they charge you tax on the $5.95 that I DID NOT BUY! I think that might be illegal. To make matters worse, they do not leave a bill because the repair man has no way to print it and it took me 3 phone calls and one email to obtain a copy of the bill! I am assuming that they don't want to give you a bill to see how they are taking advantage of you! Never again!

The address is 3800 Wabash in Springfield, Illinois. It obviously hasn't been updated for years. I…read morewent in there looking to buy from them because in the past, I had good experience. However, the salesman was completely rude. His name is Travis and I will not do business with these people. I was trying to ask him questions based on my research. He kept trying to sell me a GE dryer and I said that the reviews online showed that it is less reliable than the Maytag in Whirlpool. He said well we sell more GE than anything else. I said that's because they are cheaper. He said well what the hell do I know? I've only been working here for 15 years in a very condescending tone. I said have a nice day and walked out.

very unprofessional. this buisness is located partial residential area . lots of loud music…read moreplaying , women screaming, fires burning often until 3 am . folks im taking on a Sunday night while the rest of America is trying to sleep so can go to work the following morning. this is a constant act . I do not recomm suppo a business as such when they lack respect

Quick respond and good service, priced might be high, but he provide good service in generalread more