He did a great job. I'll call him again. Had to buy a new washer but I needed to know if it was…read morefixable. It wasn't.

From the owner: I know how important it is to have your appliances running smoothly, that’s why I am dedicated to…read moreproviding superior service. At EG's Appliance Repair we provide reliable Appliance Repair services in the Springfield, IL & Surrounding Areas. As a locally owned, owner-operated business, we deliver friendly service you can trust with no hassle. We specialize in repairing Washers, Dryers, Refrigerators, Freezers, Stoves, Ovens, Cook Tops, Dishwashers, and Microwaves. If you are looking for quality Appliance Repair in the area, we're here to help with fast, dependable service. Call us to schedule your next appointment for honest quality repairs that get your Appliances running.

Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Made the appointment on Friday afternoon. Couldn't get an appointment until Monday at noon…read more Dustin was the technician. I explained the symptoms. He knew exactly what was wrong. About 20 minutes later he had replace a fan which was OEM. Price was as expected. Works fine.

Came out very timely to look at our leaky dishwasher. I love that the fee goes toward a repair…read moreshould we have used ABS for the repair. Thankfully the tech was honest and told us it would be more financially to replace it than fix it. I appreciate the candor.

Brendan serviced our freezer which had a leak. The whole process was seamless and affordable…read more Brendan was able to assess what was wrong with the freezer and repair it in no time! He did a great job. The annoying leak is gone!

Rettberg has a great reputation. I did a lot of business with them and spent a lot of money…read moreknowing they were doing a good job. This changed in March, I needed some plumbing work done by a certain date. I called a week ahead of time and told them I needed it done before the next Thursday. John was scheduled to come out on Tuesday. He called Tuesday morning and said he needed to reschedule until Thursday. I told him I absolutely had to have it done Thursday. I called again on Wednesday to say again I had to have the work done on Thursday. John called Thursday morning saying he needed to put the job off until the next Tuesday. I must admit I was quite indignant with him. I called someone else who said they could come. I called the office to cancel. When the office called John, he told them he was on his way. He was here 2 hours and billed me for 4. The next time I went down in the crawl space, I noticed he had kicked all my ductwork loose. Maybe it was just a bad week for the guy, but I would never, ever call them again.

From the owner: Rettberg's Inc. of Divernon,IL, was established in 1948 to service the surrounding area and provide…read moreresidents with all their standby electric power solutions. Our staff of knowledgeable, dedicated professionals takes pride in providing outstanding, personalized service to our customers and our community. Call us today and become one of our many satisfied customers.

This used to be a very reputable local business but that has changed drastically. They will sell…read moreyou a bunk appliance which they then attempt to fix multiple times during the "warranty" period but never actually fix. Then when the warranty runs out they won't return your calls. You're better off paying less at the big box stores where warranty matters and calls are returned. Very unfortunate because we prefer to support local when possible.

I have used this local business multiple times & will continue to use them. Good professional work…read more& reasonable prices. Highly recommend.

Needed some work done on our washer and dryer. It was easy to make an appointment. Quick response,…read moreshowed up as scheduled and got the job done! Everything was taken care of and our appliances are working great! I won't hesitate to schedule them again!

I wish I could give ZERO stars. Booked an appoinment online for 6/27. Got a confimation email. The…read moreday before I get an email they have to cancel my appoinment due to a funeral. Totally undetand that. I follow up the following week to see if we can get back on the books and if they had appointments on Friday 7/3. They say yes, what time? I ask for a morning appointment. There was a delay getting back to me. Finally received an email at 10PM the night before saying I was scheduled for 9-11 on 7/3. I respond okay. I get another follow up email that he needs my address and phone # texted to some number. I respond to the email with the information and state that he already has that informaton from when I booked the appointment online. Not sure why I would text it to some random number. 9-11 comes and goes. I emailed him and said to cancel my apointment. He emails me back to say he is finishing up a customer and will be on his way. I say "OK", Five minutes later he emails ad cancels my apointment and said he didn't have any of my information on any of his sites. I responded to hsi email with a snipet of the original email with the booking confirmation # on it. Not sure how this guy gets 5 star reviews. I undertand being a small business, but this was not a good expereince. I would NOT recommend him to anyone.

Our Technician was prompt, knowledgeable and quick to get me back to getting my dreaded laundry…read moredone. He was able to pinpoint our issue right away and fix the problem without unnecessary added costs or fees. Even gave me safety and cost effective tips for the future. (Two thumbs up)

Please contact me, my washer doesn't work now! Washer gets to soak cycle and stops, eventually…read moreshutting off! This is completely ridiculous.

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

we called Jt's appliance repair several hours ago and explained that our refrigerator was only…read moreworking in the freezer section. We were very fortunate that we got a call within an hour and they had a cancellation and can be there this afternoon. When the technician showed up he was very professional and efficient in his work. This is the shocking part if anyone has called a company in the last couple years. The technician Arron had the part with him and installed it the same day WOW. I cannot recommend them enough

Called on a Monday and service was scheduled for Thursday. the technician showed up as scheduled…read more Within 15 minutes the issue with the dryer was found. The technician had to leave to get the parts and returned in 30 minutes. The repair worked. The labor cost was only $65 so we were pleased. Great job

Trusted service provider for appliance repair. Solid communication and follow-through.read more