Bought a Hearthstone brand Lincoln soapstone woodstove from everwarm. Ordered end of November…read more2023. Didn't arrive until February 2024. Problems with fire burning after closing stove door and almost goes completely out when closing the "bypass handle" after reaching temperature indicated on the catalyst thermometer as instructed. Called to complain. Said they'd send installers out to take a look. Since the woodstove is the only source of heat in our home, we had to keep using it but it acted more like a pellet stove than a woodstove. 2 weeks later, installers come out and add a 10" extension chimney. They attempted to start the fire and it did the same thing for them. Installers said they had a 4 inch air intake that might help but they wouldn't advise it as it may make the house too hot. Ours has a 3 inch. They left saying they were going to contact the manufacturer and get back to us. Didn't happen. Baffle board broke and couldn't use stove at all. They said the manufacture was notoriously slow in responding to orders and we didn't get the baffle board until summer. Still complained about the stove not burning and they said they would get back to us. Started using the stove again when the weather started to turn cold and complained again and was told they've been having issues with that particular model and went on to say why. I also told them what the installers said about a 4 inch intake and the person said they disagreed with that assessment. Was told that she would talk with their installers and get back to us. Didn't happen. I called back a week and a half later and spoke to a different person and again gave the same complaint. She also said they were having issues with that particular model. She also said she didn't agree with the installers assessment regarding the size of the air intake. She said she would email the area rep, out of Utah and that he may come and take a look at it. She also advised they may have to replace it with a different stove. She then said she'd get back to me. Didn't happen. I called them over a week later and spoke to the same person. She didn't remember our conversation until I reminded them that they were to have sent an email to the area rep. She then said she would talk to one of the installers who was in the store and also call the area rep instead of an email, then get back to me. Didn't happen. Tried calling back but no answer. Recording said to leave a message, press 1. pressed 1 and was told that wasn't one of the options. Tried calling back the next day and recording said they would be out of the office until January. Today is 12/22/24. I know this is a lot but I want/need a warm house!!! Scott P

The technician "Navy" was incredibly courteous and professional the entire visit from start to…read morefinish. He went above and beyond even relocating my wet wood pile to a more dry area of my barn. My Lopi works incredible now and I can't be more thankful.

Couldn't be happier with our window replacements! Rob was responsive, professional and friendly,…read moreand he and our Labrador Retriever got along very well. Pricing was great and the end result definitely exceeded our expectations. Highly recommend OHAB Glass.

From the owner: We specialize in a wide range of window and glass services tailored to meet the diverse needs of…read moreour community on the Olympic Peninsula. From expert installation of windows and skylights to patio door solutions, our team ensures every project is completed to the highest standards. We also offer comprehensive repair services, addressing any issues promptly and efficiently. Looking for full vinyl replacements? Look no further – we've got you covered. Whatever your window or glass needs may be, trust us to deliver exceptional results and unparalleled customer satisfaction.

Don't waste your time. One man show. Tools everywhere. Owner chopped is thumb off. Ordered bedroom…read moreglass window, then 8 weeks later I discovered that they never placed the order with the wholesaler.

These guys are great. I called with a problem, and they found time for me in their schedule. Two…read moreinstallers came out and did a great job on my shower glass. Now the glass door works just as good as new. If I ever have a glass problem again, these guys will be the first ones I call.

Our visit today was for rock chip repair was awesome. Such friendly staff and welcoming…read moreenvironment. Price was incredible and service was fast. The chip repair was very clean and we are very happy with it. Thank you again for the amazing service today

BLUF: Fast, efficient, reasonably priced (1/3 the cost of that national chain), and they went above…read moreand beyond. I went to Valueglass because the big national chain said they couldn't get the OEM glass because it was out of stock nation wide & that i should go with their brand because it was cheaper. After going through my insurance, valueglass called me within hours and said they could get the (OEM) glass from the dealer in 3 days (the chain waited a week before canceling my appt). i made my appointment , showed up 20 minutes early and they got me inn right away. I had a RFID tag that they were able transfer (unlike the other guys - are you seeing a theme here??). When i signed the bill, it was 1/3 the price from that national chain. Truth be told, this is my second windshield this summer. the other was replaced by that national chain in june. in comparing the two experiences . ValueGlass gets 10 stars. Unfortunately, i'm sure i'll be back, cause they are now my glass guys!!

We recently remodeled our bathroom and August Glass added the finishing touch with the stunning…read moreglass shower door. The technician was professional and clean, leaving no trace he was there. I would absolutely hire these guys again.

Terrible customer service. They measured glass wrong and it rattles, very dangerous. They are…read moreaggressive and rude and won't guarantee thier work. Dont use! Going to contractors board. Became agent and aggressive and won't pick up the phon.

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

Great job! Would definitely use them again. Eddie did the measurement and installation and was very…read moreeasy to work with and brought lots of expertise that resulted in some changes to our original plan that we are very happy with.

I ordered a beveled tempered glass top for a small heirloom endtable at Storefront Solutions. They…read morehad the best price in town and they were very friendly and attentive to my needs. Even though my job was just a small order they treated me as if I had a large account with them. I highly recommend them for your glass needs.

The women here were very helpful to us. We needed a mirror cut to specific dimensions and they got…read moreit to us promptly! Good quality, and wonderful service! Would use them again in a heartbeat!

Great service. Very prompt and professional for some sealed units we had replaced at our home…read more Capital Glass also has helped us over the years with auto glass repairs and in my view there is no other place to go. I would highly recommend them. Rick G

I cannot say enough good things about my experience at Capital Auto Glass. They are a locally owned…read morefamily run business with multiple locations, making it easy to get the service you need. I had to replace a cracked windshield on my car and Capital was able to schedule me in very quickly and provided a complimentary courtesy car for the day. They have solid COVID protocols in place and I left feeling very satisfied that I had received the best possible service. I referred a friend on my way home on the ferry and will continue to do so. I highly recommend Capital Glass!