Vacuums are always out of service. Roughly 15 but only 3 work. I pay monthly. Well PAID.... About…read moreto cancel

if you want your vehicle damaged and not clean this is the place for you. purchased a 2024 took to…read morethem for first wash damage my truck spoke with the manager on duty at the time who had the same truck showed him the damage he gave me a card to call. Went home called the number was told some things etc they took the message for the owner. day went by called back again was told the same went back to fuller owner wasn't there spoke with someone left message to have him to me still no go. the good thing we have now is social media and I will make sure I put this car wash on the map and since I live not far local flyer's coming soon.

They did a awful job on my car and when I called to discuss it they were very rude. Service was…read morejust awful.

This place used to be great. Short staffed and owner doesn't even help but the time of this posting…read moreI have now been here one hour and they still are not done! Never again!

April 24, 2026 10:30a.m. I got a car wash and thought I would be able to vacuum out my car. AGAIN,…read morenot one single vacuum was working. This is a common occurrence at this car wash. I'm Going to seriously look for another car wash option. This place is close and convenient for me, however; I'm not receiving all of the benefits bc the vacuums rarely work.

Sparkle car wash in Matteson, IL is a rip off. My mother paid $16 and some change for month of car…read morewash and they enrolled her in a monthly membership. They have been charging her card every month for $20. I asked them to stop two months ago and they are still charging. Please go elsewhere to get your car washed.

The car arrived safe and sound, which I am grateful for. The driver didn't speak a LOT of English,…read morebut he was very nice, which I am also grateful for. I feel like Montway was a bit deceptive in the quote however. The initial quote was raised because the car was "modified", but in reality it had been stretched 1.5 ft in the front. This was not an issue for the transport, as the driver had a trailer that hauled 2-3 vehicles. Montway rep said on the phone that $200-$300 would be charged to my credit card and the rest would go to the driver, and I received an email stating that $1370 would be owed to the driver on delivery. In reality, Montway charged my card $499, and sent another email stating to only pay the driver $1,100, which I did, but it felt deceptive. I am guessing that Montway got a way better deal from the driver than they anticipated, and instead of passing some of that saving on to me, or explaining, they just charged my card double what the rep said they would and kept all of the profit. Also, the rep promised tracking, which never happened - we had to call the driver a couple of times to find out the delivery time, because he hit traffic (which I understand he cannot control) and got held up by a couple of hours. All in all, it is done, but Montway didn't leave the best impression overall as a transport broker. Grateful I had a better driver than some of these other reviews...

I hired Montway to transport my personal vehicle to another state as part of my move…read more Because the shipping cost was high enough to exceed my credit card limit, Montway proposed splitting the payment: a deposit by credit card and the remaining balance in cash. I agreed to this arrangement. I was also told that paying the balance in cash would qualify me for a discount. However, as soon as I provided my credit card information, communication completely stopped. Instead of charging only the agreed deposit, Montway charged my credit card for more than the full agreed amount without my authorization. As a result, my credit card exceeded its limit. Since then, I have repeatedly tried to contact Montway by phone and email, but I have received no meaningful response. The only emails I continue to receive are automated messages demanding that I approve my credit card payment. To be fair, the carrier that Montway assigned was professional, courteous, and did an excellent job transporting my vehicle. They are not responsible for this issue. My complaint is entirely about Montway's billing practices and customer service. It is also concerning that the transportation proceeded normally while the payment dispute remained completely unresolved. At this point, I genuinely don't know how to resolve the situation. I expected clear communication and honest billing, but instead I was left with an overcharged credit card and no way to get answers. Based on my experience, I cannot recommend Montway.

A Google review just isn't enough. I bought my '22 Outlander fresh off the lot, 3.5 yrs later,…read moreevery time I have to take my vehicle in for maintenance and step foot in that place, I am never disappointed! They take such great care of me as a vehicle owner, and my vehicle itself. They have taken care of every oil change I've gotten since I purchased. What a savings! I appreciate the car washes after my oil changes, the burst of air freshener when my vehicle is returned to me, as well as all the other little accommodations and perks that come along. The customer service in general is always FLAWLESS. It's been a no hassle situation since I purchased. I would be lying if I said I wasn't happy with choosing South Suburban Mitsubishi for my vehicle choice. Would I recommend to anyone.... 1000%

My husband drove by this dealer many times because there was a jeep I liked. When my husband…read moreemailed them for info it took them many days to respond. We were at the dealer standing in front of the jeep when they responded they no longer had that car. When we told them we were standing in front of it, they said it was for sale and was going to the auction. This was late October. It is now January and the jeep is still on their lot. Very sad that when I wanted to buy a cat I really liked they were sketchy about it.. I went to a different dealer and spent my money on a different jeep. I will not recommend this dealer to anyone!

It has been my experience on my second visit that the marquee always has a lower price than the…read moreactual pump. And if you're not paying attention, you don't realize that. I know that's against the law and I just wanna make everyone aware. Today the pump clearly said $3.75 for regular and you can see the huge marquee says $3.67. Go to the gas station across the street. It's always accurate..

This place only gets 2 starts because of their car wash. First, they don't tell you until you get…read moreup to the car wash entrance (after you waited in line) that you need to pay inside. There is a sign that says you get $0.10 off each gallon of gas. Well I filled up and then went for the car wash. Then when I went inside to pay for a car wash I asked which one has the underbody flush. The person told me the most expensive one. Well it did not have an underbody flush. That was just a lie. Then when I looked at my car it did a horrible job of cleaning. My friend even questioned if I got it washed. The whole thing just seems like I was taken advantage of - from the gas discount to the quality. Then the crazy amount of time it took to even get the car wash. Would not recommend at all!