I was a customer of Roup Dental for several years after moving into the North Austin area. I was…read moresatisfied and gave Roup high marks. Unfortunately the Roups have retired from the practice. The subsequent dentist I had contact with was very aggressive, pushy, and not interested in listening to me. I've since changed to another Round Rock dentist. The Roups were a great family dentistry practice but the follow-on is not so much in my opinion.

Absolutely the best dental care and customer service nothing short of amazing! I've literally…read morefallen asleep I their chair and woke up happy. Very thorough cleanings that I always look forward too! Roup dental has a great team!

Lorena was an outstanding hygienist. I would highly recommend her. Dr. Marriott is outstanding as…read morewell. I have always had great dental care and treatment ever since I started coming to this dental office.

I had to get a second opinion after Balcones told me I had a cavity in every tooth and it would…read morecost $22,000. I am so pleased with the treatment I got here at Rock Dental. The best Cleaning I might add that I've ever had. If you want an honest dentist, this is the place.

I love this dentist! I have been coming here for two years now and they are always so friendly but…read morethe best thing is that I trust them. Not once have they told me oh this and that is wrong with your teeth, we have to do this and that will cost blah blah blah. Every time I have come in for a cleaning and checkup they have complimented me on my teeth and said it all looks good see you in 6 months! Now that makes me happy! Plus they have a treasure chest and you get to pick a prize, yes, even as an adult!

I am writing this on Yelp because Yelp does not let companies pay them to have bad reviews…read moresuppressed. Yeah to Yelp. I think one should stay as far away from Carus Dental as possible. They offered services to me without telling me that it is not covered by my insurance and did not quote for me that it would cost extra. I have several thousand dollars' worth of what I believe to be unneeded services that I now have to pay for. I asked for a statement of the services they provided my family and the itemized statement I received is impossible to decipher without having a working knowledge of dental codes, so it's a whole lot of work for me to identify what I am being charged for. I think that Carus Dental's lack of transparency means something. In addition, I ask for a pre-certification for an additional crown that the practice was recommending. I asked, because on the first crown they did for me this year they told me that according to my insurance, I would pay $100. Not even close. They told me, again, that according to my insurance I would pay $100 for this new crown. I insisted I needed this pre-certified. They told me that pre-certifications take up to five weeks. So, I say okay, I can wait. Did they ever get the precertification for me? No. I believe that the tooth was not in need of a crown, at this time, and therefore insurance was not going to approve. OR, maybe, Carus Dental does not want to do business with someone they can no longer up-sale.

Amazing service and friendly staff! Quality care and very detailed service! Really appreciated!read more

My crown popped out, because apparently even my teeth have decided they've had enough of this…read morepoorly fitted crown from a different dentist . Thankfully, Theresa, the doctor, and David at the front desk were absolutely incredible! Despite having a booked schedule, they got me in, took care of me, and had me back out the door in no time. Everyone was so kind, professional, and accommodating. Honestly, if only every dental experience could be like this! I walked in expecting the usual dental drama and walked out thinking, "Wait...that was actually pleasant?" Huge thank you to Theresa, the doctor, and David for making an otherwise stressful situation so easy.

I'm sitting here in the dentist chair. Just had my old, chipped crown removed. It was made of…read moreporcelain and lasted about 20 years. Excited to get my new crown which is made in-house and only takes 40 minutes. I like that it can be done in one visit. Dr. Lann and entire staff are REALLY nice. I love it here and I'm not even done with my procedure. I'm sure it'll turn out fine. I'll update after the new crown is installed.

Dr Lann and his staff are genuinely kind. I went for a 6 month checkup and dental cleaning it was…read morepainless and quick (kudos to me for brushing properly) I look forward to seeing him and staff in 6 months.

I can't say enough positive things about Dr. Rhodes and the team at Vista Dental. From the very…read morefirst appointment, I felt genuinely respected, heard, and cared for. I've struggled with significant dental phobia for years, due to difficulty getting properly numbed, so going to the dentist has always been stressful for me. Dr. Rhodes approached my situation with true compassion and zero judgment, taking the time to listen to my concerns and clearly explain every step of the process. We decided on conscious sedation to replace two crowns, and it was an incredibly relieving experience. Although I was technically awake, I don't remember any of the procedure at all--which was exactly what I needed. The entire process was managed smoothly and professionally from beginning to end. I felt safe, supported, and confident in the quality of care I was receiving. If you have dental anxiety or have avoided treatment out of fear, I wholeheartedly recommend Dr. Rhodes and Vista Dental. Their combination of skill, empathy, and patient-centered care truly makes all the difference.

Dr. Rhodes and his staff provide outstanding care of your oral health. From the routine cleanings,…read moreto restoration of your teeth (cavities etc) their care for your teeth and you as a patient is outstanding. If you're looking for a dental professional for your oral health, I strongly recommend you check out Royal Vista Dental and Dr. Kevin Rhodes.

My experience with this dental office was extremely disappointing from start to finish…read more I initially went in for a routine cleaning and later had my very first cavity filled. Even during my cleaning, I noticed a lack of attention to detail. The dental assistant only flossed my front teeth and did not floss the rest of my mouth, which left me questioning the quality of care I was receiving. When I had my cavity filled, I experienced extreme pain during the procedure. I assumed some discomfort was normal since it was my first filling, but the pain continued after my appointment. When it didn't improve, I returned to the office to have the tooth evaluated. The dentist was unable to determine the cause. The filling was redone, but I was never given a clear explanation for why I was still in so much pain. About a week later, because the pain persisted, I sought a second opinion from another dental office. After examining the tooth and taking X-rays, they informed me that the filling had gaps in it and needed to be completely replaced. I was extremely frustrated to learn that the original filling had not been done properly. My insurance would not cover the replacement, leaving me responsible for paying for the procedure. After learning this, I attempted to contact the office to discuss what had happened and find a resolution. Unfortunately, my calls have not been returned, which has only added to my frustration. My concerns were not properly addressed when I returned with ongoing pain, I ultimately had to seek treatment elsewhere to have the problem correctly diagnosed and fixed, and now I have been left with additional out-of-pocket expenses and no response from the office. Between the incomplete cleaning, the extreme pain I experienced during the filling, the defective filling, the additional cost to have it corrected, and the lack of communication afterward, this has been an incredibly disappointing experience. Unfortunately, I cannot recommend this office.

This place is so unprofessional. I had an appointment set for 1/27 for a routine cleaning. A couple…read moreof days before, I received a text that due to the weather conditions, they will let me know if there were any CLOSURES. I did not receive any subsequent messages so assumed that they were open today. I got there and nobody was there. I wasted my time in an already hectic life because of their incompetence. This was their exact message, "At this time, we plan on being open normal business hours on Tuesday. Should there be any changes, we will contact you as soon as possible. We hope to see you soon!" I swear, a dental student would be more professional and MUCH cheaper.

we were surprised that this company doesn't take insurance. We called in for an appointment and…read morewe're told we had to wait, which we understand unfortunately by having to wait it made the problem even more worse and now we're faced with a large Bill. I don't think this company has the peoples best interest in mind. I think they're just out for of course to make a profit, but I don't think they're really dedicated to helping people. that's not our experience and we're gonna go somewhere else

Dr. Chang is one of the most caring people, much less dentists that I know. He reviewed my…read moreconcerns about my troubled tooth that has had at least 25 crowns() in my 6 decades+ lifetime. I'm looking forward to resolving the issue soon. We need to KEEP this dentist in business, because our dental health dictates future health. We're so blessed to have him in our area and wish all dentists would get on board with this knowledge. I could have saved so much $$ through the years if I'd had this high quality care.

First time to a dentist in over 5 years. The staff was super friendly, and Doctor G was…read morepersonable, patient, and very through. She went over my issues, and explained to me what treatment options she thought were best. Her dental assistant was very professional and got me all setup with my x rays for my visit. the hygienist was great too. Not too stern but made sure that I understood that I needed to floss my teeth more consistently but didn't make me feel bad about it. Overall great visit. I can't forget the front desk staff. She was super friendly and even though I was 10 minutes early, took me back right away to get my appointment started.

My wife and I have been seeing Dr. G for several years now. My wife has dementia, and while she…read morewas still able to go to the dentist, Dr. G and her entire staff showed her kindness and patience. I truly appreciate that. They always ask about her to this day.

I hate going to the dentist. It's nothing personal against the doctor. It's more of PTSD from bad…read moreexperiences in my previous life. Seriously, the only time I would go to the dentist was when I had a problem. This led me to Old Settlers several years ago where I met Dr. Zavala. He fixed me up, brought me back for a cleaning etc. He recommended a deep cleaning. I didn't return. I think that was in 2016/17. I developed another problem. I think this time it was a cavity. Maybe a root canal. So I went back. Dr. Zavala and his team (shout out to Jessica) really came down to my adolescent level and worked with me. Dr. Zavala has excellent bedside manner. He talked me through everything he did and made sure I had enough numbing in the gums so I wouldn't feel anything. I went back for the deep cleaning. He numbed me up for the initial clean. One hour per side which took two visits. It was a challenge for me as I can't sit still that long, but, they were awesome and got me through it. So now it's routine visits every four months with tooth cleaner extraordinaire Jessica. I've just completed my second cleaning, and, I take it like a real grown up. I'm no longer that scared little boy. I've turned twelve, and, the world is amazing.

Worst experience Ive EVER had..went in with a bad tooth and was told by the dentist "he didnt feel…read morecomfortable pulling my tooth and wanted to refer me to an oral surgeon for the extraction" that wouldve cost me $1000s of dollars..he was like i can numb it which he did for "temporary relief"...such a joke and since then ive gone to another option that was way better and way more professional....$79 down the drain with this practice...and yet i paid $49 with another practice that was may more professional and way more friendly that offered me options and didnt wanna refer me to an oral surgeon for a simple tooth extraction..0 out 10 wouldnt recommend...Old Settlers Dental is a total waste and should no longer be is business tbh!!!