Extremely disappointed. Two years in a row. We gave them another try. Picked up the boat, filthy. We called 4 hours prior, we were told it would be washed down. They claim to have washed the wrong boat. This was the 2nd attempt to pick up as well. First time my husband found problems that didn't exist when he left it for winterization. Now this. The same thing happened last year. Will not recommend anyone to this business. read more

Wow , incompetent overpriced and dishonest . I have 2019 Mercury 250 under warranty and when I called they said they weren't a mercury authorized dealer therefore they would charge me to fix it not under warranty. The asshole owner did. It want to make my repairs under warranty so he lied . The ladies in the parts department don't know shit from apple butter. read more

We have always had wonderful service at Matthews. They don't just replace parts, hey fix things. The repairs alway came in at the cost they described, the repairs were sound and needed. our boat runs great, and the detailing, our boat looks pretty darn good for being 7 years old. We couldn't be happier with the service and the treatment we get at Matthews Marine. read more

The absolute worst business I've ever seen. I dropped my boat off and after four months they still had not ever looked at it. Do not take your boat there. read more

Everyone is knocking the service side of Mathews however, never been to a dealer whose service was above a 2 rating anyway. The Good: Exceptionally nice people. The owner stayed late on a Saturday to fill paperwork and show the boat we bought. He hadn't sold a boat in years so he wasn't sure how to do it but he gutted it out and got it done. Great inventory too new and pre-owned. If you are looking to BUY give them a shot, I was very happy with the deal I received. My boat NADA at $27,000 and Mathews sold it to me for $16,500! And threw a trailer in for me. Don't listen to these Sun City Yankees.. these are good folk read more

Incompetent and dishonest. Had hard shifting throttle, said it was binding big lower unit. They beat the hell out of it trying to get it off and couldn't. Said they would need to take powerhead off and tap it out from above at 6 hours labor (another $900). I said screw it, had to fight to only pay shipping and restocking ($300) of new lower unit. They wanted to charge 5 hours of labor for fixing nothing except beating the phuk out of my lower unit. Took elsewhere, they got it off in 45min and said if they had to remove powerhead, 1 hour max. To top it off, there was nothing wrong with lower unit until Mathews destroyed it, all it needed was new throttle cables. AVOID AT ALL COSTS. However, parts girls are real nice and they give 10% military discount. read more

Don't do business here. They will call you and have you fix other things that they want to make money on and then they will not stand behind their work. I sent my boat there and almost $4000 later what they screwed up I had to pay to fix. It was only a simple year maintenance that they had to complete... Go to MARINE TECH if you want it fixed right. DO NOT DO YOUR BUSINESS HERE... I don't work for either company, I just strongly urge people not to support business that takes advantage of people. read more

This people are worthless and I would never go back there for anything. I took a part in there specifically for them not to break it and they broke and charge me when it took 5 minutes I wouldn't recommend this place to anybody. Worthless like I said read more

Ck out Joe B's review!! My husband, a fishing captain that fishes the high seas around the world plans on getting a motor & trailer from Rob. He has known him many years. read more

Past reviews read are no where close to the service I have received. Its all about solid communication of what you want or need as well as the problem with the boat for solid troubleshooting. My experiences have been nothing but excellent. Doug in the repair shop is great and knowledgeable and Chamiqua in parts department is smart and knows her stuff. She is always willing to help out. Better yet, establish a positive relationship. Too often, boat dealers get a bad rap because people want things cheap. Compare prices and you will find out Matthews is very competitive with on-line prices as well. Jeff read more