Had a truck driver wreck out around 5am. These criminals "rescued" the truck and trailer from its…read moreside but as it was going back to their yard, their tow truck fell apart! Well since our truck still had a universal joint in tact they took ours off the truck. Left our damaged reefer at a circleK and still had to call another tow company for help. Best part was....Noone called to notify ANY of this transpired! We had no clue anything happened until our driver was discharged from the hospital. The line items from the tow invoice were outrageous to say the least, especially for the BS charge for storage when we were told we couldn't get the truck off the yard until Monday morning business hours. Saturday afternoon, a 29K tow bill was agreed to verbally on the phone between the owner and our driver (who was standing next to the Broome tow driver) bc he refused talking directly to the owner of the truck for whatever ridunkulous reason. Wait theres more! Wouldn't you know, come Monday morning....40K NOT 29K later...we were able to bring the truck and trailer (pulled separately might I add) home. So here's the warning folks: after reviewing each line item we were invoiced for, ive decided there is a special place in hell for people like them. Just make sure if it's necessary to be serviced by Broome Service Center, ask ahead of time for a lube job so your rear end isn't hurting like ours You've been warned!!

You know I missed that old fashioned small shop service and lucked out when I pulled in here. I…read morejust bought a diesel and needed her checked out. The dealership had the nerve to want me to wait 2 weeks for a check up? The guys here grabbed Bella and took her for a test drive them took her up on the rack. Lucky me I got a sweet used ride that only needs a belt and service. What? No made up fixes? No price gouging? Nope... instead they earned a life long customer. This is a clean small shop that handles both gas and diesel models. They have a big rig shop too down the road. Wifi in the waiting room and great folks who do service the old fashioned way... don't we all miss that?

Excellent service on my 1981 VW Rabbit. The old girl needed a lot of updating to make her safe and…read morereliable. New Breed kept me informed and provided a detailed receipt, complete with pictures. Handy payment link through text messaging. If I weren't moving far away, I'd definitely patronize them again.

These are the nicest, most professional, mechanical/fabrication guys I have ever dealt with…read more Fast and pros!!

After having horrible experiences with pep boys my coworkers recommended going to Eubank's. I took…read moremy classic car to them and they did an awesome job getting it aligned. I will be back with all of my vehicles and I will be recommending them to everyone I know.

Had flapping sound and vibration while driving, also saw a slight vin in steering wheel. Eubanks…read moretrued or skim cut tire and balanced. My VW Jetta TDI is once again smooth as silk for less than than $55. They also fixed my GMC a few years back. They worked off appoints and took right at an hour. Great service and we'll worth it. Highly recommend.

I purchased a used tire from them for around $80.00 installed. It leaked so I took it back twice,…read morethey didn't find anything. It continued to leak and took it back a third time. The owner said he would give me a call to schedule an appointment. Never did. I took the tire to Discount Tire and they found a patch but said they couldn't repair the tire. A new one cost me $130.00. Stay away from Augusta Tires. I would not recommend them at all. They did not honor a return either. Pathetic!!!

Mr. Conde is GREAT to work with! He is honest and very hardworking. He always gives me the best…read moreprice on tires in town!

Pat Richards is a kind, honest man, who takes pride in his work. He came highly recommended to me…read moreby a first responder at my accident. He stayed in touch with me on a regular basis while my car was being fixed, which was so helpful during a stressful time. His body shop did a beautiful job and offered a warranty for my ownership of the car.

Pat Richards is the owner and the customer service rep. This man will go above and beyond to make…read moresure his customers are satisfied. Pat never meets a stranger, he will remember you, the make, model, color, and damage to your vehicle even if it was 10 or 15 years ago. This good man never keeps you waiting and helps in the process of obtaining a rental car. I'm a USAA customer and I have contacted them about adding this business to the preferred customer list. Thanks again Pat for all you did to keep me happy. I look forward to working with you again. Truly, Janis Johnson in Grovetown, GA

Ambience. A Service. A…read morePrice. A Called to get suggestion for repairing tire with nail. Was told if I had to replace I had to buy new and if repaired covered under warranty. Drove in on my donut and repaired with latch under one hour. I'm a happy camper today. I'm a FaN!!!

On July 21, 2025, I spoke with the owner, Eddie, who agreed to refund me $250. During our…read moreconversation, he acknowledged a breakdown in communication between the original technician and the one who later attempted to complete the work. He admitted that key information wasn't properly passed along. Eddie also confirmed that the confrontation with the tow truck driver did occur, and while he acknowledged it was an unfortunate situation, he said there was blame to go around. That said, my experience with Butler's Automotive, located at 1401 Reynolds Street in Augusta, Georgia, was truly awful. We initially brought our Toyota Tundra in to have the rear wheel bearings replaced. After the job was supposedly completed, I noticed a persistent noise while driving. I returned and asked them to recheck the work. They told me the bearings were fine and instead claimed the driveshaft needed to be replaced. They quoted me $2,200 to install a new driveshaft. Alternatively, if I provided my part, they would charge $400 for installation. I was also told that if I chose not to proceed with the installation, I would still owe $200 for labor already performed. I ordered a new driveshaft and had it shipped directly to their shop. After the driveshaft arrived, they told me it wouldn't work and insisted I now owed $400--double the amount originally stated if I chose not to go forward with the job. When I pushed back and reminded them of the $200 agreement, they justified the higher charge by citing time spent moving the truck in and out of the bay. Though I strongly disagreed, I paid the $400 just to get my vehicle back. Once I had the truck, I installed the same driveshaft myself without issue. The part simply required a universal joint strap--something any competent technician should have recognized and handled easily. Their claim that the part didn't fit was unfounded. To make matters worse, when the tow truck driver arrived to retrieve my vehicle, Eddie and several employees were disrespectful and used profanity toward him. Their behavior was completely unprofessional and uncalled for. In total, I lost $400--$200 in unnecessary shop fees and $200 for towing--due to poor communication, misdiagnoses, and unprofessional conduct. While I appreciate the partial refund, the overall experience was unacceptable. I would not recommend Butler's Automotive to anyone. If I could give them a rating below one star, I would.

I've had some "rebuild" work done on my car some time back and the results were VERY satisfactory!…read moreCome and see J. R. for free estimates!

From the owner: We do full service from fram body enginread more

Run. Run fast from this place. I gave this guy all the parts and fluids to replace an oil cooler…read moreunion. After a month and a half, I got back a car he couldn't fix. My cooling system is filled with water- I gave him 3 gallons of premixed coolant which says 50/50 and he diluted it. Though it looks like pure water in my engine. The 8 quarts of oil I gave him somehow turned to black sludge. Did I mention it's leaking? Profusely. My bumper is offset and suspension system has fault codes. The car wasn't new, but he definitely did more damage. When I showed up to check on the car, he didn't want me come in. I had to get the sheriffs involved just to have a witness to what he did. Run!

Your service is a joke. Between your shop and another automotive shop in augusta that will remain…read morenameless out of respect for my husband- we spent over $3000 dollars on my XK8 Jaguar to put it in worse shape than it was when it went in. 9 months later, when I got it back it was runnning but with many issues. It also came back with a gritty film all over it, a broken antenna and a yellow stain on the hood. You should close your shop and do all import owners a favor!