The service, selection, and value were all the best I've experienced. The owner met me at the door…read morewith a smile, and then listened to what I was looking for. They have a lot to offer, and it didn't take long to find a bed set that exceeded what I imagined I could afford. He included a few things in the price that proved his generosity. I highly recommend them and I will definitely be coming back when I need something else.

The store owner is a really nice down-to-Earth guy and streamlined the mattress buying process with…read morea great attitude. Excellent selection of mattresses and very affordable delivery fee.

Highly unprofessional. They brought the bedroom suite but forgot the bed. Any other place takes…read morethe old bed but they wouldn't . Won't buy anything else from them.

We just had our new couch delivered. The couch is very comfortable and looks great. But even better…read morehas been the purchase and delivery experience. Everyone from the owner (Corey Elliott) and the delivery team were exemplary. We really liked doing business with a locally owned store and are extremely pleased with our decision.

Went on specifically to look for refrigerators and found a lot of beat up missing parts falling…read moreapart options. Multiple versions of similar quality refrigerators on the floor. But what would got me was that no one came to ask me if I needed help, but it became close to closing (15 minutes before) all three of the workers walked over in 5 min increments, to tell me that they were closing soon, but NONE of them asked me if I was OK or if there's anything I needed help with. The Customer Service was just ab and the products on the floor were very lackluster and seemed like a last resort.

Manager was kind enough to reach out to us and discuss our experience. She apologized for the poor…read moreservice and said she would get down to the bottom of what happened and how we were treated. I appreciate her concern and effort.

Justin did amazing job first time buying my first ever mattress he explained everything into detail…read moreand came out satisfied

Mismanagement at this location as they cannot keep orders straight. Worse yet, they blame the…read morecustomer for their logistics failures. Please beware when ordering from this store.

Stay away from this company. I thought I'm going to a professional company; it turns out to be…read morenightmare to work with them. They tore up the whole house. They try to convince me that they are professional in building showers and installing tile and flooring. End up damaging all my house. And leaks came down to the basement. They installed a garbage piece of wood under the shower with no support underneath, I am glad I caught it before they installed the tile, or the shower floor will break as soon as you walk on it. All the tile uneven, they never used leveling clips I had to take all the tile out. They charged me 75% down. And I had to stop them and when I ask for refund. The owner went and changed the invoice, and he raised the price of everything and told me we don't owe you anything. Scam company don't waste your money with them. They are asking for 75% down because they don't know what they are doing.

I called and scheduled an in home estimate. No one bothered to show up, called several times no…read moreanswer, when I did get through was placed on hold and then they hung up. Left messages and no return call. Called the next day and still no answer. It must be nice to be so busy you don't need to show up or return a call to a potential customer.

What a great experience start to finish. After searching for months and visiting countless stores,…read moreI finally found OMF in Kennesaw. I ended up with two mattresses for less than i had budgeted to pay for a king in one of the name brand stores you know. No high pressure tactics or fake sales. He didn't try and upsell me pillows or mattress pads. I am super happy to be done. I was beginning to look at buying a mattress like buying a car and dreading the whole thing. No more back pain. Thank you OMF!

This was our second experience with the Original Mattress Factory…read more Robby, at the Kennesaw location, was great to work with. He was very patient and explained the differences in the choices they offered. They are great "everything" in all they offer. Why buy a ONE SIDED mattress that may last four years when you can buy one that flips every which way for your DOLLAR???? It will last A LOT longer for your DOLLAR! I can't say enough good things about this company!

This is the third mattress we've purchased from OMF. Every purchase and every bed has been quality…read moreand comfortable. This particular mattress and adjustable frame is outstanding. It's called the Style Plus Serenity Latex model. The adjustable head and feet functions are so flexible and the massage can work in multiple ways. All managed with the remote or with the Bluetooth app. Mattress is soft and forms to my body's spine and back where I have arthritis issues. Tucker was my salesperson. He was knowledgeable and low key. He explained every aspect of different adjustable mattress models to me and I tried each version, comparing them to the one I currently owned from them. So I'd first like to recommend him! The mattress was made and delivery was scheduled for just three days later. I received a call and voicemail the night before, then a call in the morning with a 30-minute lead time. Carlos and Chris were fantastic in everything they did. Took old mattress, installed new set and got remote working. They were pleasant and respectful, clean and organized. My bed was up and running in 30 minutes. The next day I had a small problem setting up the Bluetooth app to act as a control. One hour after we called the store (on a Saturday!), Danny Garcia, the sales manager came to my house and pushed the correct control buttons and it's been perfect since. So the product is fantastic, the price is more than fair, Tucker, Carlos, Chris and Danny provided outstanding customer service. Why would I shop anywhere else?

I wanted a normal firm mattress. No pillow top stuff or foam. I need this for my back. Salesman was…read morevery attentive. Showed me the options for what I wanted and in the price range I wanted. Mattress, box spring with shipping less than $900 and I was in and out in 20 minutes. He did try to up sell but hey that's part of the game. I said no and pointed to what I wanted. He didn't argue. I was so happy I went there. If you want the old reliable type mattress with springs you can flip and turn for years, this is your place. And reasonable priced for the amount of years you'll have it. PS - You actually can watch the guys making them, it truly is a factory.