Stopped here to buy my daughter a mattress. My husband and I had a good experience at the Mattress…read moreFirm in Springfield, Troy was closer so we gave it a try. We weren't disappointed. Jeff was very patient and helpful. We never felt rushed and the whole experience went very smoothly. We had the mattress delivered the following week and the two delivery men were also very professional and did their job quickly and were very easy to work with. Thank you

Awesome service and awesome place. Have used the Mattress Firm for years in other states was glad…read moreto see that the level of service was the same high level offered throughout the organization. I recommend this company to anyone looking for a quality Mattress for a fair price.

I bought a wonderful mattress here after hunting for a few months. I wasn't pressured by the staff…read moreto spend a ton, they were very helpful and knowledgeable. I bought one on clearance sale that was what I was looking for! I had shopped at numerous other mattress shops and can't say that about them. I'd recommend this place!

Travis and Austin made new mattress shopping very smooth and effortless. The customer service at…read moreSleep City is nothing less than extraordinary and we are really looking forward to sleeping on a product produced in Ohio.

Staff was easy to deal with, good mattress, fair pricing. Make sure you are specific on delivery…read moreinstructions overall good experience

After testing several different mattresses and several retails, we found the right mattress at…read moreMattress Firm. The iSeries was, by far, the most comfortable. It provided edge support and overall comfort/support among all we tried. We had several criteria and the staff spent time with us trying to determine best fit with best value. Based on our criteria, the staff spent an enormous amount of time with us while we tried to decide. They changed regular box spring box to a low profile box, they looked up leg size for the L&P 100 Series II adjustable base, gave us a great deal on 10 year guarantee mattress protectors, provided bottles of water, added special offers for best value, and had it delivered to our house in 3 days. I highly recommend this particular Mattress Firm in Springfield.

The store owner was very helpful and the prices very reasonable. Delivery went well. Very happy all…read morearound.

I couldn't have asked for a more knowledgeable and pleasant salesman. The beat experience we have…read morehad in a pretty long time. I can't thank you enough!

My 86yr old mother-in-law purchased a $800 rocker recliner that had the seat cushion break down and…read moreshift in less than 6mo. So much so it dumped her on the floor. We had the manufacturer replace the cushion only to have it start to do the same thing in less than 24hrs. We were basically told by Town and Country that there was nothing they could do and we were out of luck! Went to a different furniture store and bought a Lazy Boy. Definitely would not recommend this store to anyone!!!

High price, cheap furniture. Owner has big dogs running loose within the store while customers…read morelook...one stuck it's nose up my ass out of nowhere while I was shopping with my wife. As with anything with dogs in a store there sometimes is piles of dog shit in the corners

It has been a little more than a year since I started leasing a 10'x10' storage unit at the…read moreSpringfield, Ohio location. The first 3 months were pretty good, but it went downhill from there. This location has issues with rodents and bugs. On two occasions we found mouse droppings on the floor of our storage unit as well as on our possessions. Management set a trap and within a few days one mouse was caught in our unit. The mouse droppings have continued ever since. When the automatic lights turn on in the hallways it is common to see bugs scurry and hide in the nearest storage unit. Disgusting! The rent has MORE THAN DOUBLED over a year's time. If you rent from this place you can expect to received rate increases every several months. My most recent rate increase was $60.06. This is outrageous for this facility. There are other climate control facilities in the area for substantially less. My biggest concern is that numerous times when visiting after hours, we discovered that the doors had been propped open with no one at the facility. ANYBODY could walk right in and attempt to break into the individual storage units. I am 100% dismayed. I strongly encourage prospective renters to look elsewhere unless you only intend to rent for 2 or 3 months, you don't mind mouse droppings in your unit, and you enjoy having bugs crawl all over your belongings. Unacceptable.

Their website states they have an "On-site Office" and advertises their office hours are 9:30 AM -…read more6:00 PM. Yet on March 12, 2025, I arrived there around 1:50 PM to rent a storage unit. The building was locked, a FedEx notice was taped to the door, and no one was around. I called the number listed on their website and explained to their customer service rep what the problem was. She tried selling me a unit over the phone. I explained to her; I will not enter into a contract on a unit sight unseen. And I expect to be shown my options, in person. After being placed on hold 3 different times while they tried to locate their employee, I hung up. I don't appreciate a business using up my lunch hour for this type of non-sense. Extra Space Storage should have more than just one person working in their office.

Great customer service and great prices. They sell a lot of things that you need at a good price. I…read morewill definitely go back

Awesome customer service! I recently purchased a Kubota LX2610 from the Covington location. Jerry…read morein sales and the service team were extremely helpful, knowledgeable and friendly throughout the transaction. Delivery went off without any issues and I will certainly return!

I'm very disappointed in my service experience at the Mechanicsburg location. My Ford tractor was…read morein the shop for service for FOUR months. $3500 later, it leaks or erupts fluids from numerous locations, has a bad starter and died in the field today. Today was the tractor's first use of the season since returning from the shop. My $3500 was not well spent.