Francis Furniture staff so impresses me with their professionalism and service in going out of…read moretheir way to help make sure my experience is positive. In all my purchases I have been completely satisfied and happy with my furniture. Their follow up and customer care has been 5 stars for sure.

they suck with customer service and support. i bought 4000 dollars of furniture and wasn't what i…read morepaid for and they wasn't even helping me with the problem

Very knowledgeable on different types of beds and even did a sleep study to see which bed would fit…read moreus both.

Dustin was very helpful today! He was single-staffed and waiting on more than one customer at a…read moretime the entire time we were in the store, and doing an excellent job. Mom has recently moved and needed a new bed and got exactly what she wanted....thank you

We walked in to look at mattresses. Earl was extremely helpful and not pushy at all. The store was…read moreclean and my kids enjoyed the free candy/ice cream area.

Service was great, I can't remember the gentleman name but he was brown skin with glasses and older…read moreguy helped me a lot decided on what I wanted. It was so many options from sectionals, to bed sets to lamps and so much more. There were good prices so much to actually look at I was so surprised.

My husband and I had an amazing Experience at Sleep Outfitters with Bryan and Steve at their Huber…read moreHeights store. They helped us select the proper mattress for our unique sleep styles. The coolest part was how Bryan and Steve helped us do a quick 3-minute evaluation on their Bed Match machine. The Bed Match machine uses science to help select the best mattress for us. We highly recommend shopping at Sleep Outfitters and using the Bed Match machine, it completely took the guesswork out of the selection process for us. We ultimately selected one of their Kings Down Hybrid mattresses along with an amazing adjustable base (that even had a massage function). We took advantage of their easy 5-year 0% interest financing, and they even threw in a few free gifts! Thank you to the team at the Huber Heights Sleep Outfitters store for making the process of buying our new mattress easy and affordable.

Bryan and Zach were wonderful. To be honest, I didn't think we would be purchasing a mattress when…read morewe went in. I didn't know what I wanted and I didn't know what could help my broken body. They both greeted us right away and Zach came and asked us what we were looking for. I think he could tell I had NO idea why I was there. After speaking for a while, Zach discovered our mattress we are currently sleeping on is from Sleep Outfitters--8 years ago! Zach looked our name up in their computer and found our purchase from 8 years ago. He submitted a warranty claim because we told him there was a dip in our mattress; my man was fine with the dip, but I would fall into it and couldn't get back out Zach and Bryan helped us find the perfect mattress and even turned out the lights when I started to fall asleep on it lol. We received a SUBSTANTIAL credit for our old mattress. That same week, they picked up our old mattress and delivered our brand new Tempur-Pedic We got an great deal, fantastic service and the warranty on our new mattress, mattress protector and sheets is excellent too!

My husband and I had a great Experience at Sleep Outfitters in Beavercreek with the store manager…read moreBob Marrow. Bob helped us select the proper mattress for my husband and I since we both have such different sleep styles. Bob really took the time to evaluate our unique needs, and the coolest part was how he helped us do a quick 3-minute evaluation on their Bed Match machine. He described how the Bed Match machine uses science to help select the best mattress for us, as it senses our pressure points and where we needed more or less support. We highly recommend shopping at Sleep Outfitters in Beavercreek and using the Bed Match machine, it completely took the guesswork out of the selection process for us. We ultimately selected one of their Kings Down Hybrid mattresses that had a cooler sleep surface then the Tempur Breeze in our opinion and a combination of comfort and support that we couldn't find in other products we tested. The adjustable base feature that we added was a game changer as well, it has a wind down feature that we will use in the evenings to really get our bodies ready for great sleep. We stayed within our budget and even took advantage of their easy 60-month 0% interest financing, and they even threw in a few free gifts! Thank you to Bob at the Beavercreek Sleep Outfitters store for making the process of buying our new mattress easy and affordable.

Bob was so patient with all the questions we had. He walked us through mattresses of different…read morefirmness ratings, different materials and styles. There was no rush and when we asked for a little time to decide he was respectful and gave us room. There was no pressure to make a purchase. A very good shopping experience. Just for reference last mattress we purchased was over 20 years ago! Alot has changed! Ok 23 days latter and we still do not have our order! The buying experience was great the service, not so much. I am VERY displeased and hope to get our order soon! Not sure how much longer I should wait?

Neil was great to work with. saved us money from other stores and provided great service from…read morebeginning to end. highly recommend shopping here.

Purchased a supposedly $10,000 sectional for great price of $5k...except you can find identical…read moresofas everywhere for half of that. If it actually was of decent quality, than I would expect the higher price. But its not. In fact its CRAP. Josh is nothing but a smooth con man with shitty ass customer service.

Everyone at this business is helpful and friendly. They go above and beyond when you have a…read moreproblem. I definitely recommend them. You will get a good product, at a fantastic price, with a local friendly feel.

this is the place to go to buy mattresses and pillows. I just purchased two supersize queen memory…read morefoam pillows. They have the neck cut out addition for better comfort $45 each. You cannot beat that price !!. Plus you can try it out before you buy. The man who helped me was very polite and welcoming.