Given direct info about beds. No pushy sales tactics. No weird lingo to learn to follow in their…read moreexplanations or sales pitch. Just some guys who are honest in bed selling. Beds are there to try. Delivery available. Great feeling and looking beds. A lot different selection than what you see at your typical mattress shop We ended up visiting other mattress stores and we ended up coming back here due to ease of shopping and learning about bed products. We purchased one of their beds, got a great deal and no issues or ugly surprises

Al- amazing. Not only beyond knowledgeable- we got our bed delivered same day! Talk about service…read more 5th mattress we have purchased from Bed Mart.

Excellent service. After purchasing we found that the mattress as too firm. They replaced the…read morefoam with a less dense version which is much more comfortable for us. Sam, thanks for your help. Rich Janes

I just wanted to provide an update after four years to say, I still love my bed and it's holding up…read morewell! It's still very comfortable and supportive!! Thank you verlo!

While looking for a new mattress went to american mattress, and bedding experts, and back to bed…read more Was amazed at how expensive mattress are. The next day at work i was complaining about it. Rich said he bought one a couple years ago from Mr. Cheap's, and loves it. He only spent $400.00 for a queen size set. Compared to the places i'den to that was cheap. they were asking between $800 to $1200. I'm glad I talked to Rich. i went over to Mr Cheap's that Saturday morning to check it out... The guy I talked to was real laid back and informative, and had me lay down on mattresses that didn't have prices on them. He asked me what my three favorites were? I told him the three that I liked 2 I loved and he proceeded to tell me about them....I had to ask him the prices..The most expensive one was $500 .....the least was $$375. I ask him when he could deliver it to Elgin..how about an hour, he said....$35....I ended up buying the middle one for $425....really nice soft pillow top....comfy...... Check this place out..... I honestly had fun buying a mattress...this guy was really great...not pushy...wanted me to be happy...and made a big point of telling me if I liked what he was doing....to tell my friends.

While in Illinois visiting my family, I came across Mr. Cheaps Mattress Store. I had been thinking…read moreabout getting a king size bed for a few years and was very impressed with the selection Mr. Cheaps had to offer. Especially of the MLILY memory foams. I asked if a bed could be shipped to me in Pennsylvania. No problem. I ordered the MLILY bliss king size after I got home from Illinois. Three days later I had my new bed. It's been about a year since I got my MLILY bliss and I love it as much today as I loved it the first night I slept on it. The shopping experience at Mr. Cheaps was not only pleasant but rather fun. Who'd expect that while buying a bed?

Charlie, the owner, is such a stand-up business man. I recommend this store to any and all…read morelooking. He stood by the quality of his product- without hassle. We had a factory issue with a well known brand- and he simply said "I want my customers to be happy." The replacement mattress hit the spot and is so very comfortable. My wife and I are very very happy, and we look fw to a great nights sleep for many years to come.

My sister bought a mattress from Mattress Pro just before I decided I needed one. She did lots of…read morecomparison shopping and sent me here. Charlie was terrific. Knows his products and didn't push me to a higher price point. I bought a very firm Simmons. It was delivered and set up by his company. The price was excellent. I've been telling all my friends about this store.

A new mattress isn't something that you purchase too many times in your life, so when the time does…read morecome it's nice finding a local family owned place that has all your needs. My wife and I headed out last night (9/2/16) to checkout what American Mattress had to offer. We were welcomed by Bill, a salesman who has been with the company for ten years. We had our two young daughters with us and he made sure they were perfectly situated in some bean bag chairs and found a Netflix program to keep them occupied while Mommy and Daddy tested out the mattresses. Bill made us feel very comfortable and was nonintimidating...he kind of just let us check everything out and was there to answer our questions as they came up. We really liked the selection...they had every big name brand represented, from Simmons to Serta to Tempur-Pedic to Sealy, etc. Although it wasnt our plan to buy on that visit, we found what we were looking for in a Serta and decided to take advantage of the killer Labor Day deals! Now, we just can't wait until the mattress is delivered next week! I highly recommend this store and will definitely be a returning customer.

After shopping several stores I came into American Matresss and was greeted by Ben the business…read moreowner. Ben could not have been more helpful and was indeed very helpful in picking out a mattress! Not only did he help my wife and I, find the perfect mattress but we were extremely happy with the price! If you need a mattress, I highly recommend stoping into American Matress! I'm sure any one there will give you the same great experience but don't be afraid to ask for my guy Ben!

Just got a new couch from here and I absolutely love it. A lot of options to choose from and great…read morepricing. If you don't want to spend an arm and a leg I would highly recommend coming here for your next furniture purchase. Not to mention our sales representative was great and helped us load it into the car.

We worked with Mari Ann to purchase a sectional. She was so helpful and knowledgeable and we felt…read moreno pressure at all. We were unsure if the sectional would fit through a doorway into our basement and she did everything she could for us to ensure that we purchased the correct size. She was always in contact with us. Even the 2 gentlemen that delivered the sectional were fantastic!! We will be back for more furniture in the future and we highly recommend stopping in and giving this wonderful place a try. We felt so "at home" with them.

A lot of these reviews are regarding customer service issues, but I can safely say that I had no…read moresuch issue. We bought a sectional about 2 months ago, paid for white glove delivery and old furniture removal. Delivery was on time with great communication from the delivery team. My wife and I were greeted by Chuck. He was very helpful and knowledgeable without being pushy, which was much appreciated. He was able to answer all of our questions and set up everything for the purchase. We haven't any issues with the sectional and have actually ordered another piece to add to it. Take the time to visit this store if you're interested in furniture, they do have some nice things on display, and judge them for yourself. We will probably be purchasing more items in the future from this store.

Terrible. I mean the worst customer service in the world. The reviews definitely live up to this…read moreplace's reputation. Excuse my language, but it's a complete sh*t hole. My experience started when I walked in and was immediately greeted by an employee asking me to leave because the manager had told him i wasn't allowed in the establishment. I've lived in Algonquin, Illinois my entire life, and I have never once entered this place before, yet I'm being asked to leave? How does that work? Have we met before? I asked the employee what I had done wrong, and his response was, "You're here for the café, aren't you?" I replied, "What café? I've never been here before." He then told me that if I was there looking for furniture, I could stay, but if I was there for the café, I couldn't. Sir, I've never been here before. What café are you talking about? Just horrible customer service. I ended up looking at furniture anyway and saw some really nice $4,000 lounge chairs with built-in coolers that would have made a perfect Father's Day gift. I might as well just go to Ashley Furniture instead. Anyway, Happy Father's Day.

I like the model of the HassleLess Mattress business. There's no one there. Literally no…read moresalesperson walking around to answer questions. You walk around at your own convenience and try the mattresses. They have a roll of paper that you can use to put on the pillows before you lay down. It's really wild. The only issue is that if you have problems with the mattress when it's in your house, their customer service is unhelpful and unkind. We let them know that the "queen-sized" bed was smaller than we thought. The person actually asked us to measure it and send photo evidence. They said that there could be a size discrepancy of 2 inches and that either way, we would have to pay fees to have it picked up, even if we exchanged it for a bigger size! It feels manipulative, because they could have kept the mattress in its cover when they brought it in, but they took the cover off after they left, so we had no choice. They mention that there's a 90-day "free" trial, which is obviously misleading. We feel like we just have to settle with this smaller sized bed, because they are unwilling to negotiate with us. That will probably be the result and we'll just have to eat the cost this time. It's still here, we'll take pictures and add soon. Maybe it is better to have a salesman around.

So far so good. We stopped in on Saturday and had our new mattress delivered along with our two new…read morepillows on Monday. The delivery service was excellent. Axel and Jeff were fast and efficient removing our old mattress and setting up the new one. Both of these guys were respectful and professional. We're hoping the mattress and pillows work well for us, but at least the delivery service was too notch. Great experience so far!

It took over 9 months for my five pieces of living room furniture to be delivered - OBSURD!…read more One of the two installers, upon delivery, reeked of marijuana...truly unethical and unprofessional! 14 of the 16 furniture feet were herky jerky installed, i.e., missing screws, stripped screw holes and improperly aligned/square to each corner. Does management care about the aforementioned? I'll be looking for an apology and discount allowance on my purchase....!!!!!!

Pushy, aggressive, and rude. We visited to test mattresses and were stuck with an overly talkative…read moresalesman who wanted to be with us every step. After informing him that sales style wouldn't work, his manager came to hover, then demean my wife and I. She was surprisingly rude and mean when informed we didn't appreciate high pressure sales tactics. We gladly left with our budget for a luxury mattress to be spent at a respectable establishment. What a weird sales approach for such an ordinary store.