We came in for the Labor Day sale & Remon was very attentive, patient, and knowledgeable of the mattress choices. He helped me pick out the perfect mattress! & GOT A GREAT DEAL ON IT! read more

Charlie and Becca were amazing can't wait for the new mattress and pillows to come in!

Horrible experience.!! Went in on Memorial Day weekend with my fiancé to check out their memorial sales. We Immediately got bad vibes upon entering, the staff were unwelcoming. There was no other customers there and all 3 workers were sitting at the desk across the room. I don't know their names, but one shouted at us very loudly across the room asking what we needed. Um hello how about you approach us and ask us nicely in a calm and softer tone like a normal person. We told her that this was our first time mattress shopping for our first apartment; every question we asked she answered in a condescending tone. I would walk up to a mattress and feel it with my hands and she said "uh yeah that's not how you're supposed to test them out you're supposed to lay on it" in a rude way, like duh I obviously know that. We were finally shown a Tulo mattress that we liked, so me and my fiancé considered it. So I then went onto the Tulo website and saw that it said you would also receive 2 free pillows with the mattress for the Memorial Day sale. I asked her if we would receive those pillows as well since she hadn't mentioned it to us. She seemed annoyed that I checked online, and was totally clueless about that promotion. She was confused and says "uh I mean if it says that online then yeah I guess we'll give you the two pillows." She goes back to the desk, and checks the Tulo website and tells me that I can only get the two free pillows if I order it online. So of course my fiancé and I told her sorry we will just order it online since that would give us a better deal, and thanked her for helping us. She literally doesn't say a word back to me and just continues staring at the computer screen and doesn't even look at me while I'm talking to her, obviously mad that I wasn't going to purchase from her. The whole time it was just awkward silence as me and my fiancé were walking out and leaving. None of the 3 workers who were all sitting together said a word to us as we were exiting. The whole experience was just bad overall. Bad vibes and uninviting staff. Awkwardddd read more

This is the best mattress firm in DFW!!! My boyfriend and I needed a certain mattress within the day we were shopping for it. We went to multiple before arriving at this location. Not only did they have the mattress we wanted in stock, but Ross and the lady working with him were GREAT. They were nice , helpful, and very funny. Never thought i would say this.. but shopping there was seriously a great experience. Thanks guys!! read more

Mattress firm has all the best products from the best prices. As well as the latest and greatest in bedding technology. read more

Mattress Firm Hurst Pipeline - Furniture Stores Near Me - Hurst, Texas

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This store should be the industry standard for product line and most importantly CUSTOMER SERVICE!! Sam assisted me with every possible need or question I could have. Making a purchase of this size should be handle with respect and transparency. I received both from Sam. She gave several choices and made sure that I got the best price possible. I will only be using this store for my next two purchases. Thank you Sam and Mattress Firm!!! read more

Ally W is great!!! Thanks for your time, knowledge and patience! What a great team at the Hurst store! Denice and staff are to be proud! Even the delivery men were very professional and prompt. Thanks for a great experience! read more

Byron is awesome!!! He explained everything about the different types of beds. Great customer service!

Did not purchase yet, but Clay was extremely professional and helpful. Waiting for my hubby to get back from out of town to make a decision but we will go back to Mattress Firm. Thanks, Clay read more

Emma, the store manager went out of her way to help us get everything we needed. I highly recommend this store and staff to everyone.

I'm here at mattress firm and when I arrived I was helped right away with one of the associate who is very helpful with my first purchase at mattress firm can't wait to get my new bed set up thanks for the warm greeting and helpfulness. read more

Clay was awesome he was very informative and made sure we had the right mattress for us. I was initially dreading looking for a new mattress but after spending 20 mins with clay it was actually an enjoyable experience. I would recommend anyone coming here for their sleeping needs this guy really cares how u sleep! read more

We purchased a king set and two twin mattresses. Byron was a pleasure to do business with and we were beyond happy with the deal we received! Extremely positive experience. read more

I purchased a mattress from Chelsea and the whole experience went every smoothly. She was very knowledgeable, courteous and made me comfortable about my purchase. I would recommend mattress firm over any other competing seller. read more